Reno car rentals

Reno car rentals

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Reno, NV, United States
27 Sep — 4 Oct
Same drop-off
Reno, NV, United States
Mon 27.09
Noon
Mon 04.10
Noon
Driver's age:

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Reno car rental information

Pick-up locationReno
Rental locations27
Airport locations13

Reno car rental reviews and directory

From ₪159/dayRated #1
Alamo
Cheapest deal
Most popular
Best rated
9.1 Excellent (259 reviews)
1 location in Reno
Alamo
Locations in Reno
  • 9.2
  • 9.2
  • 9.1
  • 9.1
  • 8.9
Recent reviews
10.0 Excellent2021 Aug 19
Convenient
10.0 Excellent2021 Aug 07
They were very efficient and made it easy at the Reno Airport Alamo location. The price was the best compared to other rental companies. Would definitely consider Alamo first when I go to rent a car again.
10.0 Excellent2021 Jul 07
Staff friendly and the drop off and puck up wer super easyHonestly the only issue i have is the cost of the rental. Seemed higher than usual, but i am sure it is due to the current economy and vehicle shortages.
10.0 Excellent2021 Jun 01
Ease of pickup and drop off. No issues at all. Very clean car
10.0 Excellent2021 Apr 19
Drop off and pick up were easy. Great, clean, new car.I found the rental a bit expensive.
10.0 Excellent2021 Mar 14
Car very close to terminal. Fast and easy pick up. No upselling of insurance productsCant think of anything
10.0 Excellent2021 Feb 09
great customer service. great vehicle, return was fast, efficient. especially at 530 am
2.0 Mediocre2020 Dec 21
No
10.0 Excellent2020 Dec 10
Staff super fast and efficient!The high beams on that car only work sporadically, I forgot to mention. Please get them checked!
10.0 Excellent2020 Dec 03
Great value for a very nice full-size luxury SUV. Far better than the competition. XM satellite radio activated, unlike some of your competitors that are having problems with XM. Noissues with the car over a 2 week period.Could have been cleaned better before we picked it up. Some trash from prior renters in the car still.
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Rated #2
Dollar
8.2 Excellent (152 reviews)
1 location in Reno
Dollar
Locations in Reno
  • 8.5
  • 8.3
  • 8.1
  • 8
  • 8.2
Recent reviews
4.0 Okay2021 Jun 12
Impossible to get on the phone; no attendant at check-in and check-out. Miserable service. Wrong type vehicle given to me.
10.0 Excellent2021 May 15
Good car. Easy return.At pickup, the Hertz computer system was down. They were doing everything by hand. Good people, but it took a very long time to get a car.
10.0 Excellent2021 May 05
Staff super friendly got me in and out quickThe vehicle was an older high mileage vehicle with a few bumps and bruises on it , but did the job.
8.0 Excellent2021 May 03
Easy check in/out process. Employee was very friendly and helpful.The A/C did not work. The only reason it was bearable was because we went up the mountain and had the windows down with the cool breeze. But it was very hot /sweaty with the windows up and in Reno without the colder air outside.
10.0 Excellent2021 Apr 27
Our rep at the counter was helpful, cheery, and a great experience was had from the start. Loved the proximity to the airport. Pick up and drop off we’re a breeze!Nothing.
10.0 Excellent2021 Mar 21
Easy processNothing
6.0 Good2021 Jan 04
I wasn’t explicitly told I would be paying twice as much since I was a driver under 25. Because of the time of my reservation and when I was made aware of this, I had no other option except to accept the additional charges.
8.0 Excellent2020 Dec 20
Open earlier. Process faster.
2.0 Mediocre2020 Dec 13
No refunds
10.0 Excellent2020 Dec 02
Car Rental was close to terminal, got a small SUV Nissan Rogue for a super reasonable price.Wish all car rental experiences could be like this. I've had hidden fees that were more than the car rental cost. This one was the price quoted online.
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Rated #3
Thrifty
8.1 Excellent (148 reviews)
1 location in Reno
Thrifty
Locations in Reno
  • 8.4
  • 8.3
  • 8.1
  • 8
  • 8
Recent reviews
7.9 Good2021 Sep 08
Long line to get car after 10 hours of travel. Dropoff was great.
5.9 Okay2021 Aug 30
Easy to pick up if you know in advance you have to have a credit card for an SuV but not to just rent a regular card that's a dumb policy . . The staff was great I waited 3 hours trying to figure out how I was going to get home with out an vechile
2.0 Mediocre2021 Jul 04
Nothing to be honest. Line to check out was terribly long and the condition of the car they gave us was disgusting. Don’t waste your money with this rental company.Condition of the car was disgusting. Brown stains coated the inside of the seats and ceiling. There was a burned hole in the driver’s seat. We tried to talk with someone about getting a different car and they told us there wasn’t anything they could do.
4.0 Okay2021 Jun 14
They should’ve had the vehicle I signed up for in advance ready and available for me. Also there were too many add on fees when I arrived to pick up vehicle.
4.0 Okay2020 Dec 06
Better mileage than expectedPick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.
6.0 Good2020 Dec 05
Everything with the exception of below.Only two counters open and had to wait 45 minutes just to get to a counter.
2.0 Mediocre2020 Sep 28
I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...
7.2 Good2020 Sep 21
The staff was friendly and the car was fineAllow a customer to cancel a reservation that is no longer needed
2.0 Mediocre2020 Jul 16
I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.
10.0 Excellent2020 Jul 14
friendly staff, easy pick up
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Rated #4
Payless
7.8 Good (171 reviews)
1 location in Reno
Payless
Locations in Reno
  • 8
  • 7.9
  • 7.8
  • 7.6
  • 7.9
Recent reviews
2.0 Mediocre2021 May 25
I can’t rate a company for which I never received a car fromEverything. Starting with being present to provide the car in which I reserved instead of sending me on a wild goose chase to another company to have it fulfilled.
2.0 Mediocre2021 Mar 20
They didn’t have an employee at the counter. 50 people didn’t get their cars. Sent to Avis and Budget for cars, or to other vendors. They are involved in a bait and switch.Avoid them completely.
9.2 Excellent2019 Oct 05
Yes very much so!Place has seen better days...
10.0 Excellent2019 Sep 04
Pickup and dropoff were very easyCommunication about the location of pickup desk
10.0 Excellent2019 Aug 16
Friendly staff, knowledgeableN/a
8.8 Excellent2019 Aug 03
my rental car was NOT clean. skum on exterior of windows; inside not thoroughly vacuumed. hey RAC agencies ....those scenters you leave in cars don't overcome a lousy cleaning job
10.0 Excellent2019 Jul 10
Friendly staff, fast serviceNothing
9.6 Excellent2019 Jul 01
Excellent price on short notice, plus I was upgraded for no extra charge.They seemed understaffed.
10.0 Excellent2019 Jun 16
Easy in and out. No bullying of extra insurance or their gas!
10.0 Excellent2019 May 12
The staff was friendly and the car was clean.
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Rated #5
Budget
7.6 Good (122 reviews)
2 locations in Reno
Budget
Locations in Reno
  • 7.9
  • 8
  • 7.5
  • 7.5
  • 7.2
Recent reviews
7.9 Good2021 Sep 18
The wait to get a car is terrible. People are in a rush. Not to wait and stand around for a car from you. Should employ more counter personnel. Customer service is what for you. Not very high.
1.9 Horrible2021 Aug 19
We waited over 90 minutes in line to get vehicle paper work. The agent claimed this was typical. We confirmed this on our way out Reno. Sent pictures of line to the people we visited. It took an additional 30 minutes to get the actual vehicle.
1.9 Horrible2021 Aug 17
Had a reservation and despite that there was a 2 hour plus line to get the car - I canceled and paid a huge premium to rent from hertz - budgets service was a farce
1.9 Horrible2021 Aug 14
i liked the workers but that is it! Not enough help. First car missing passenger seat belt. Short 1/4 tank of gas on second car. over charged when returned car. Filled it up and then got charge for gas. Had to return to customer service counter twice..
10.0 Excellent2021 Aug 12
We appreciated the patience exhibited as we transferred luggage from another car rental's minivan.
10.0 Excellent2021 Jul 27
Unfortunately, I had to cancel my reservation, but I found the cancellation process very easy. I will use kayak again.
1.9 Horrible2021 Jul 25
Pick up was a. 2 hour wait. The car was filthy. I had to put gas in it because it only had a1/4 tank and I was charged for fuel when I brought it back.
7.9 Good2021 Jul 13
People were friendly. Car was nice.
1.9 Horrible2021 Jul 11
Waited 2 hours for our car!!
8.0 Excellent2021 Jun 15
Great servicePricing was a bit high for the vehicle we had Car smelled like cigarettes
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Rated #6
Hertz
7.3 Good (295 reviews)
4 locations in Reno
Hertz
Locations in Reno
  • 7.8
  • 7.6
  • 7.1
  • 7.2
  • 7.1
Recent reviews
7.9 Good2021 Aug 22
Great car for a long trip and had the cargo space we needed. The price, of course, was ridiculous, however the best I could find at this time.
1.9 Horrible2021 Aug 11
The rate was suppose 54 per day they charged 179 per day I would never use Hertz again
1.9 Horrible2021 Jul 22
It’s was terrible. We paid for the rental in full when we reserved the car and time online. Normally when we reserve a car and time, we check in, get the car, and be off. However when we got there, the employee unenthusiastically told us there were no cars on their lot and that we’d have to be put on a waiting list and they’d call us for when a car gets dropped off. No other solutions or guidance. We had to dig and ask, when is the cars coming in, how many people are ahead of us waiting, what happens if the waiting list outnumbers the amount of cars coming in that day, etc… We weren’t the only customers affected and a few others before and after us got the same answer. We were stuck, so we waited for almost two hours for a car to come in. The lady told us just because you pay for a car, it doesn’t mean that you will guarantee have a car available at pick up. WTH, why even reserve a car, pick up time, and pay in full if that’s the case. Sorry, but not recommending this car rental or using Kayak as a third party. I can just imagine the pain getting in touch with you guys to cancel and get our money back if we got another car from elsewhere.
10.0 Excellent2021 Jul 15
having a car pickup at the airport would have been better.
1.9 Horrible2021 Jul 12
Horrible. They didn't have the car at the prescribed time. We reserved a car for 12:00 but it wasn't ready until 1:30. So, because we needed to run errands right away, they offered to take us to a shopping center. But when we called to be picked up, they said they could be there in 20 mins, but it took them 50 because they didn't leave until 30 minutes later. So we didn't get out car until 2:30. Then they expected the car back at 12:00 on despite only getting it at 2:30. Now they have charged me an additional $100 for an unspecified reason and not given me the discount I was promised for the wait. Do not rent with them.
1.9 Horrible2021 Jul 11
I had reserved a car over a month in advance from Hertz for when I was in town for my aunts memorial services in Tahoe. I took an uber from my hotel in reno to the rental agency...only to find out they had no cars available. And on top of that...I was on a wait list wirh 5 people ahead of me waiting to get their cars. How on earth am I able to reserve a car and get a confirmation number ..yet...there is no car available for me when I arrive?? I ended up hailing a cab to drive me to my aunts memorial service to make it on time...and had to spend 180 dollars each way. Let me also mention, the lady at the front desk when I arrived was unsympathetic and short. I know its not her fault...but some compassion for my situation would have gone a long way.
4.0 Okay2021 Jun 29
Reminder that a credit card was required, not a debit card.. Also that after hours drop off was available. Rushed there to drop off, had to take an uber back to where we were 5 mins away and costed $20+
1.9 Horrible2021 Jun 23
Not a full size as rented but a corolla. No discount given. Car had 43,000 miles which is a lot for a rental
4.0 Okay2021 Jun 12
Attendant that walked to car for departure, slovenly, unfriendly. Treated me like a prisoner. A slob. A boor.
2.0 Mediocre2021 May 30
Friendly, but not helpful. Arrived and there were zero rental vehicles available despite the reservation being paid for and reserved over a week in advance. When asked if there were other locations with availability was just told no locations have any without even checking.Don't offer a product and/or service Hertz can not comply with after charging customers for it. Fraudulent charges are happening to many customers. Poorly run business.
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Rated #7
Enterprise
8.5 Excellent (98 reviews)
8 locations in Reno
Enterprise
Locations in Reno
  • 8.9
  • 8.8
  • 8.5
  • 8.2
  • 8.5
Recent reviews
10.0 Excellent2021 Sep 03
Overall, it was a really good experience!!!
10.0 Excellent2021 Aug 15
Booking with customer service miss communications took a manager to clarify booking. Getting the car, was easy fast and car was spotless. We picked up car in Reno airport to return it to Fresno airport caused a booking confusion. Car was great.
3.9 Mediocre2021 Jul 21
Was charged 15$/day for 2nd driver - all cars I’ve rented in the past had 2 drivers included
1.9 Horrible2021 Jul 13
I would train the girls on speaking to customers properly, also being able to answer all questions about the rentals would be something to make sure of. For out of state travelers please make sure that a credit card is absolutely needed for rentals.
10.0 Excellent2021 Jun 17
Alyce in the office was very professional and helped me with a couple problems I had.
6.0 Good2021 Jun 14
Car was goodNeed a shuttle to the airport
2.0 Mediocre2021 Jun 06
The customer service staff on the phone was extremely helpful in helping me cancel my reservationThe booking seemed to be at the Reno airport but upon arrival I was told that the actual location was a couple miles away. The staff was rude and unkind when I asked about any cars at that location.
2.0 Mediocre2021 May 04
Nothing, I was very upset my reservation was not available, sent to the wrong business, received the wrong car and ended up cancelling my reservation. Very upset about the whole experience.Due to the reservation screwups, I think an upgrade and a price match for my original reservation should have been made. But it wasn't, and they tried to give me a smaller size vehicle and my daughter is 5"11.
10.0 Excellent2021 Feb 09
Staff was very kind, received a free upgrade, car was clean, functioned perfectly, and made the trip enjoyable. Also, I really liked how smooth the pickup and delivery was. No hassles, no hidden fees, no surprises just what I needed.I think the price was a bit higher than competitors, but I was willing to pay 50 more for better customer service.
10.0 Excellent2021 Feb 03
2021 Kia Soul w/ 225 miles. Great car. Also, night manager on Friday night really made me feel at home, even arriving 5 mins to close.Getting shuttle to airport after turning car in. Agent said driver left at 1:30pm, not sure why.
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Rated #8
Avis
7 Good (59 reviews)
3 locations in Reno
Avis
Locations in Reno
  • 7.7
  • 7.6
  • 7.1
  • 7
  • 6.7
Recent reviews
1.9 Horrible2021 Sep 19
The local Avis manager (Kevin something) seems to think that giving you a car 4 hours after your arrival means he "has cars to rent"... then you have to sit in line for nearly another hour waiting to get your rental washed because that's "Avis policy". BULLSHIT! I WILL NEVER RENT FROM AVIS AGAIN!
10.0 Excellent2021 Sep 03
The associate who helped us at the Meadowood Mall location was super helpful and friendly. Excellent customer service!
3.9 Mediocre2021 Aug 30
Charges for turning in car 45 minutes late are excessive. Also they charged for a full day for Loss damage waiver when I was 45 minutes over NOT 24 hours. Won't rent from them again.
10.0 Excellent2021 Aug 20
An excellent rental experience.
1.9 Horrible2021 Aug 16
Avis lied 3 times. (1) When I reserved a car the morning of pickup, Avis said they had no cars at the Reno airport. But when I arrived they had many cars at the airport. Avis and Budget combined their lines. I stood in the Avis line but was given a car from Budget. (2) Before standing in the long line at the airport, I inquired with the Avis preferred agent for assistance in cancelling the Meadow Mall reservation. She said the Meadow Mall booking would just fall off and I would not be charged if I didn't pick up the car at the Mall site. I called the Meadow Mall site anyway, but could not get through. The recording said to go online. (3) As soon as I gained access to a computer, I cancelled the Meadow Mall reservation as Avis said was possible on the email. But that was another lie. I was billed $50. Truth is important.
1.9 Horrible2021 Aug 15
I waited in line to rent for 2 hours only to have the most negative customer experience I’ve ever had. Counter staff was unapologetic. Rude, raised voice to me, and was hateful. Then on to car pick up which took another hour with one person working. I received a car that was not cleaned, had been wrecked on right rear door panel, no walk around with staff, zero direction on anything. Terrible. I’ll be calling Bugdet to discuss my experience as well. I’ll never rent from them again as a result and am a frequent traveler.
1.9 Horrible2021 Aug 12
Pick up was a nightmare! They did not have a car available for over 45 minutes and wanted me to pay extra for a larger one.
3.9 Mediocre2021 Aug 02
Limited hours (closed at 3PM on Saturday). Had to return a day early since I had a 7AM flight on Sunday. Still charged me the full extra day because my start time was 12PM a few days earlier. Feel kinda cheated... I had to sacrifice and return early to meet their hours, but yet they charged me the full extra day anyway. It was their fault I couldn't return the car on Sunday.
10.0 Excellent2021 Aug 01
I was extremely pleased with my experience. At the time that I made the reservation, Avis had the best rate—saving me almost $40 a day. I even called the Reno office to verify the price, and they assured me it was correct. Pick up and drop off was efficient and friendly. The rep even gave me a heads up when she knew I was going to San Francisco, explaining the toll situation during Covid. I will be remembering Avis the next time I need a rental car.
3.9 Mediocre2021 Jul 25
No sign for rental pick up; very difficult to find. Should provide directions. No one picks up phone.
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Rated #9
National
9.5 Excellent (13 reviews)
1 location in Reno
National
Locations in Reno
  • 9.3
  • 9.3
  • 9.5
  • 9.6
  • 9.2
Recent reviews
10.0 Excellent2021 Feb 06
Friendly, helpful, convenient staff and location. One of the easiest car rental experiences ever! The Reno Crew is phenomenal:)Nothing. It was exceptional
10.0 Excellent2019 Jul 05
Staff was awesome Everything was easy.
8.0 Excellent2019 Mar 05
Staff very helpful. GREAT that you could guarantee that the car in that class would be AWD/4WD (this was my most important factor). Very reassuring while driving through light snow.The interior of the car smelled strongly like fast food when I first got in. Otherwise clean, so was unfortunate that my very first impression was the smell of fast food. This smell seemed to dissipate over the course of my 1-hr trip to Tahoe. Also the owner's manual was not in the car.
10.0 Excellent2016 Aug 15
The car was clean and had low mileage.I HATE Hyundai cruise control. Unfortunately this isn't something that can be controlled by the rental agency.
10.0 Excellent2016 Feb 16
Quick and easythey knew my name before I stepped out of the car. printed me a receipt and I was done, didn't even have to go into the airport.the drop off is in the very back of the parking garage and then you have to make your way through the parking garage to the airport, no designated walkways, made me a little nervous.
10.0 Excellent2015 Dec 06
Great service!The person at the counter was extremely helpful. We were a little stressed about the weather, so asked for an upgrade and were given one from Alamo for a slight increase in cost. It was money well spent and they were great to work with.The wait was long, but that was due to a person who was trying to rent without a credit card. The staff handled it well, but he was annoying.
Eagle Rent A Car
2 locations in Reno
Eagle Rent A Car
Locations in Reno
Recent reviews
Easirent
1 location in Reno
Easirent
Locations in Reno
Recent reviews
Rent-A-Wreck
1 location in Reno
Rent-A-Wreck
Locations in Reno
Recent reviews
Sunnycars
1 location in Reno
Sunnycars
Locations in Reno
Recent reviews
1317 travelers who rented a car in Reno gave the car agency they used an average rating of 8.0

Car rental locations in or near Reno

Good to know

Most popular agency

Alamo

Most popular car type

Compact

Average price

₪189/day

Good deal

₪159/day

When to book a rental car in Reno

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Reno

  • 25% of our users found rental cars in Reno for ₪159 or less
  • Book your rental car in Reno at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Reno are around 60% cheaper than other car types, on average

FAQs about renting a car in Reno

  • One car rental company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Alamo

  • On average a rental car in Reno costs ₪189 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Reno are Alamo (9.1, 273 reviews), Enterprise (8.5, 223 reviews), and Dollar (8.2, 157 reviews).

  • The average gas price in Reno is ₪11.26 per gallon over the past 30 days. Filling up a gas tank costs between ₪135 and ₪180, depending on the car size.

  • Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Reno.

  • The only car rental company onsite at Reno airport is Alamo.

  • The only car rental company that offers shuttle or pick-up services from Reno airport to off-airport locations is Alamo.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Reno costs ₪80 per day, on average.

  • A Intermediate car rental in Reno costs ₪88 per day, on average.

  • A Economy car rental in Reno costs ₪107 per day, on average.

  • On average a rental car in Reno costs ₪1,324 per week (₪189 per day).

  • On average a rental car in Reno costs ₪5,676 per month (₪189 per day).