Pros: Easy process
Cons: I wasn’t explicitly told I would be paying twice as much since I was a driver under 25. Because of the time of my reservation and when I was made aware of this, I had no other option except to accept the additional charges.
Cons: Open earlier. Process faster.
Pros: No refunds
Pros: Car Rental was close to terminal, got a small SUV Nissan Rogue for a super reasonable price.
Cons: Wish all car rental experiences could be like this. I've had hidden fees that were more than the car rental cost. This one was the price quoted online.
Pros: The price of the car was low, as the accommodations were what I wanted. Moreover, the drop off/pick up was straightforward.
Cons: I think that directions to picking up the car should have been more evident, and larger signs are to be used to identify the spot where the car is parked. Other than that, the whole experience has been wonderful.
Pros: can someone call me to discuss
i was treated unfairly
Cons: the return was a disaster please call need to solve
Cons: Everything was great.
Pros: Yes the staff at pick up gladly worked through the 3 multiple bookings I had made, one a repeat, and a third for a different larger vehicle. They were able to provide either vehicle without issue, cancelling the other reservations, again without issue. I really appreciated it, where someone else may have given me a hard time about it. The representative at the counter was able to take care of everything efficiently and with all decision making capabilities available to him.
Cons: You know, there were a number of people in line during this COVID-19 time with likely consolidation of service counters and the recent parent company Hertz news, but I thought they worked the situation well, giving the customers in front of them their undivided attention. I thought it was respectful customer service for which they should be proud.
Pros: Price adjustment was made as promised.
Cons: The check in process.
Cons: Please let people know about the “young drivers” fees if you are under a certain age. The rental ended up being 150$ extra
Cons: Nothing comes to mind
Luxury (Chrysler 300 or similar) is the most frequently booked rental car type from Dollar in Reno.
Dollar has 1 rental location in Reno. Take a look at our Dollar rental location map to find the best rental cars near you.