Book Avis car rentals in Reno

Reviews for Avis in Reno

Recent reviews

Traveler rating

Excellent

22

Good

6

Okay

4

Mediocre

9

Poor

5

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car was cleancar smelled

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friendly staffnext day

great experiencepick up and drop

10.0

Friendly helpful staffReviewed 2022 Jun 25

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8.0

Great price location fast and easy processReviewed 2022 May 17

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10.0

the gal at the storefront in Reno was so good and friendly. The guy at STS was equally friendly and it was so easy to pick up and drop off.Reviewed 2022 Apr 05

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10.0

Great customer service, very friendly with easy check in and check out, flexible with changes to our reservation, and a nice clean car.Reviewed 2022 Mar 18

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8.0

Got a cheaper rate by picking up at the mall. Car was different than what we asked for. Not bad. It was FILTHY on the outside! Also, there was no windshield wiper fluid. We actually had to throw snow on the windshield to see through it. Just FYI.Reviewed 2022 Feb 16

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2.0

Would not let me borrow a pick up truck for the day because I’m local unless I had a flight booked. How does that policy make any sense? What a stupid model.Reviewed 2022 Jan 04

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5.9

Location is too hard to find. Phone line is always busy.Reviewed 2021 Sep 21

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1.9

The local Avis manager (Kevin something) seems to think that giving you a car 4 hours after your arrival means he "has cars to rent"... then you have to sit in line for nearly another hour waiting to get your rental washed because that's "Avis policy". BULLSHIT! I WILL NEVER RENT FROM AVIS AGAIN!Reviewed 2021 Sep 19

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10.0

The associate who helped us at the Meadowood Mall location was super helpful and friendly. Excellent customer service!Reviewed 2021 Sep 03

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3.9

Charges for turning in car 45 minutes late are excessive. Also they charged for a full day for Loss damage waiver when I was 45 minutes over NOT 24 hours. Won't rent from them again.Reviewed 2021 Aug 30

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10.0

An excellent rental experience.Reviewed 2021 Aug 20

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1.9

Avis lied 3 times. (1) When I reserved a car the morning of pickup, Avis said they had no cars at the Reno airport. But when I arrived they had many cars at the airport. Avis and Budget combined their lines. I stood in the Avis line but was given a car from Budget. (2) Before standing in the long line at the airport, I inquired with the Avis preferred agent for assistance in cancelling the Meadow Mall reservation. She said the Meadow Mall booking would just fall off and I would not be charged if I didn't pick up the car at the Mall site. I called the Meadow Mall site anyway, but could not get through. The recording said to go online. (3) As soon as I gained access to a computer, I cancelled the Meadow Mall reservation as Avis said was possible on the email. But that was another lie. I was billed $50. Truth is important.Reviewed 2021 Aug 16

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• 7.4 /10Enterprise Car Rentals at Reno
• 2.0 /10Payless Car Rentals at Reno
• 5.6 /10Budget Car Rentals at Reno
• 7.3 /10Dollar Car Rentals at Reno
• 4.4 /10Hertz Car Rentals at Reno
• 4.4 /10Thrifty Car Rentals at Reno
• 9.4 /10Alamo Car Rentals at Reno

• What is the most popular rental car from Avis in Reno?

  Standard (Dodge Journey or similar) is the most frequently booked rental car type from Avis in Reno.

• How many car rental locations does Avis have in Reno?

  Avis has 3 rental locations in Reno. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Reno airport (RNO)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Reno airport (RNO)?

  Yes