Book Avis car rentals in Reno

Reviews for Avis in Reno

Recent reviews

Traveler rating

Wonderful

14

Very good

3

Good

0

Okay

3

Fair

2

Mediocre

0

Poor

13

10.0

Everything was good except taxi drivers could not find the location at the Meadowood Mall. A sign outside the mall would be very helpful.Reviewed 2023 Jul 28

review from

2.0

Pick up process at Reno Airport was horrible. Waited an hour in line to pick up rental car. Only 2 agents working and the procedure seemed terribly inefficient. Agents constantly had to call on cell phones to pick up area.Reviewed 2023 Jul 17

review from

2.0

It took 90 minutes to get my car. When I made the reservation, I answered all the quesitons, flight number and expected landing time. And my driver license number, and credit card info. I had to do it all over again at the counter, and it took over 11 minutes to process my chip card. The counter person said that they had to find my car, and after confirming my car, the payment would go through and whatever made up story she had. It was clear that the people behind the counter needed training, as a manager was running from person to person. and when we walked across into the Reno parking building, we were told 25 minutes, which became an hour before our car was brought out. They had to clean it. When I was growing up, Avis had a slogan, we try harder. Now, the slogan should be, go f*ck yourself, we don't care. This is another example of a bust out by a private investment group buying a company and bleeding it out in fees and debt.Reviewed 2023 Jun 21

review from

4.0

Personnel were friendly but the car I was first assigned at Meadow Wood Mall had an issue with low tire pressure by the end of our first day. We had to return it the next day when I awoke to a flat tire. Hotel personnel helped me fill up air so I could drive it back to the Mall. In the end, there was limited inventory so I was referred to the airport location. Staff that checked my car in at the airport apparently did not give me the proper slip with the end mileage or fuel tank status, so I had to go back to where the car return was after having already walked to the counter. Once returning to the counter the exchange was made, and everything was good, except that we discovered later that the inside of the car had not been cleaned and was full of food crumbs, food wrappers, etc. Things were sticky and dusty --- kind of gross, actually. I would highly recommend that staff pay more attention in cleaning the inside of the car as well as the outside of the car. That said, the second car ran well. The first should have never been assigned. It was a 2020 Honda CRV that had more than 40,000 milesReviewed 2023 May 28

review from

8.0

The car had been washed (very quickly I think, because it was not very clean and the inside had not been cleaned very well either), but it was comfortable. It came with gps which we didn’t expect, so that helped in getting around and to our next destinations. Overall, a good rental… just not very clean.Reviewed 2023 May 21

review from

2.0

Oversold mid size SUV (what I paid for and needed for mountain travel)- given minivan. Not safe, caused major travel issues for us. The only other option was a pick up with rear wheel drive. Not safe, won’t be using Avis again. I spent more for a specific type of vehicle and it wasn’t available. Not sure why they would over sell the vehicles and there is no direct line to the Avis Reno office to see if they received the vehicle we needed except driving in and talking to them face to face. Not happy at all with Avis.Reviewed 2023 Mar 13

review from

2.0

This experience was awful. 1. The car type Kayak said I would receive when booking was different than the Avis confirmation email stated 2. I needed a ski rack so I called Avis national service number who suggested calling the local pickup location. I tried calling them 4 separate times at different times of the day but each time time I was rerouted to the national call center. The national car center said they would put a note in the system for the ski rack. 3. I also needed it to be 4WD or AWD as this was for a ski vacation and we were heading into the mountains. Same situation as above - national call center added it to a note on the reservation. 4. When I arrived to pick it up, they told them that there were no ski racks available, and no vehicles of that type with 4WD or AWD left in their inventory.Reviewed 2023 Feb 06

review from

10.0

The best rental car experience I had in my life :)Reviewed 2022 Sep 11

review from

6.0

They (Avis) seem to have well overcharged at NZD$1,109.0 from the quoted NZD $780 figure!!Reviewed 2022 Sep 05

review from

10.0

The Customer Service Agent at the checkout desk in Reno was friendly, personable, and informative. :) I think the price paid for one day rental is a bit high these days.Reviewed 2022 Aug 13

review from

10.0

Friendly helpful staffReviewed 2022 Jun 25

review from

8.0

Great price location fast and easy processReviewed 2022 May 17

review from

More

• 7.8 /10Enterprise Rent-A-Car Car Rentals at Reno
• 7.9 /10Payless Car Rentals at Reno
• 5.3 /10Budget Car Rentals at Reno
• 6.7 /10Dollar Car Rentals at Reno
• 4.8 /10Hertz Car Rentals at Reno
• 5.5 /10Thrifty Car Rentals at Reno
• 8.8 /10Alamo Car Rentals at Reno

• How much does it cost to rent a car from Avis in Reno?

  On average a rental car from Avis in Reno costs ₪161 per day.

• What is the most popular rental car from Avis in Reno?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Reno.

• How many car rental locations does Avis have in Reno?

  Avis has 3 rental locations in Reno. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Reno airport (RNO)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Reno airport (RNO)?

  Yes