2.0
Long wait for pick upReviewed 2023 Sep 24
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2.0
45 minutos en la fila del mostradorReviewed 2023 Sep 23
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6.0
Cons:Arrival was awful. Huge line and only one desk person. Then we went to get car and that took 25 minutes. Car arrived filthy as car was was not working. Pretty lousy service for a long time Budget person.Reviewed 2021 Mar 02
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9.6
Pros:Fast and smoothCons:There was a ding in the windshield when I picked it up. I had to fill out paperwork on that chip when I returned the car.Reviewed 2020 Oct 27
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10.0
Pros:Clean car, very comfortable.Cons:Pick up line was a bit long.Reviewed 2020 Aug 05
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8.0
Cons:It was goodReviewed 2020 Feb 16
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7.2
Cons:Staff recommended a switch to AWD. Price went from about $ 250 to $950.Reviewed 2019 Dec 29
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4.8
Cons:Waited over an hour to pick up because only 2 employees were working to help customers from Budget and Avis. One of the employees was also helping the ‘fast track’ line. Poor management.Reviewed 2019 Aug 25
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4.8
Pros:Pick up staff was pleasantCons:Get rid of the hidden fees!! Nobody likes hidden fees. Nobody! Just tell us what the real price is online.Reviewed 2019 Apr 29
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3.6
Cons:Horrible service, challenging returnReviewed 2019 Apr 07
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9.6
Pros:Drop off at lake tahoe was expensive, but worth it.Cons:Unknowledgable staff - did not know drop off hours for lake tahoe location. They were sure I could drop it off anytime before 8am the next day, but 5pm was the latestReviewed 2019 Mar 23
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2.0
Cons:I reserved a 4WD SUV with snow tires so I could drive to Tahoe through a blizzard. Budget didn't have one available. So I went next door to Hertz. Never use Budget again.Reviewed 2019 Mar 04
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