Guest reviews
Overall rating
7.8
Good
Based on 121 reviews
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
7.7
Value for money
7.4
Skip to main content
More
Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
17
9
14
3
6
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
-
4.4
Cons: Arrival was awful. Huge line and only one desk person. Then we went to get car and that took 25 minutes. Car arrived filthy as car was was not working. Pretty lousy service for a long time Budget person.
review from
-
9.6
Cons: !27.00 for a compact SUV was a bit pricey in my opinion
review from
-
9.6
Pros: Fast and smooth
Cons: There was a ding in the windshield when I picked it up. I had to fill out paperwork on that chip when I returned the car.
review from
-
10.0
Pros: Clean car, very comfortable.
Cons: Pick up line was a bit long.
review from
-
8.0
Cons: It was good
review from
-
7.2
Cons: Staff recommended a switch to AWD. Price went from about $ 250 to $950.
review from
-
4.8
Cons: Waited over an hour to pick up because only 2 employees were working to help customers from Budget and Avis. One of the employees was also helping the ‘fast track’ line. Poor management.
review from
-
4.8
Pros: Pick up staff was pleasant
Cons: Get rid of the hidden fees!! Nobody likes hidden fees. Nobody! Just tell us what the real price is online.
review from
-
3.6
Cons: Horrible service, challenging return
review from
-
9.6
Pros: Drop off at lake tahoe was expensive, but worth it.
Cons: Unknowledgable staff - did not know drop off hours for lake tahoe location. They were sure I could drop it off anytime before 8am the next day, but 5pm was the latest
review from
-
2.0
Cons: I reserved a 4WD SUV with snow tires so I could drive to Tahoe through a blizzard. Budget didn't have one available. So I went next door to Hertz. Never use Budget again.
review from
-
6.0
Pros: friendly staff
Cons: they don't answer the phone at the reno location. there is no manual in the car. beware that there is an early drop off fee. thank goodness i read the fine print. before renting i called budget and was assured the SUV;s were AWD only to find out at check in they weren't, adding another $500.
review from
Where can I find Budget car rentals in Reno?
Top tips for renting a car from Budget in Reno
- Luxury rental cars from Budget in Reno are around 23% cheaper than other car types, on average
FAQs about renting a car from Budget in Reno
What is the most popular rental car from Budget in Reno?
How many car rental locations does Budget have in Reno?
Does Budget have a car rental location at the airport: Reno airport (RNO)?
Does Budget offer shuttle or airport pick-up services from Reno airport (RNO)?
Cars
Car rentals in the United States
Car rentals in Nevada
Car rentals in Reno
Reno Budget car rentals