Book Enterprise car rentals in Reno

Cons: Car had multiple mechanical troubles, including needing an oil change and break warning light. Needed to swap out car midway thru rental. When we showed up to exchange car, office was not prepared with a car to give us in exchange. Had to come back the next day to get car. On the trip home, determined that the blind-spot indicator on the second car did not work.

Cons: Our plane was late because of someone not wearing their mask. We finally get to the airport to find out that the desk had closed 15 min earlier. To top it off, the kiosk also didn't work. 4 other parties that showed up after me suffered the same fate. So we, along with the other unlucky parties, went to Hertz, who was still open and gave them our business.

Pros: Quick and easy pickup at the Reno Airport, no bus to find and ride!! Enjoyed walking across the street to pick up the car rather than riding a bus to the rental car location.

Cons: I returned the car 19 minutes late and was charged an extra hour on my bill. Found it frustrating since no one at Enterprise was willing to modify the charge. In the past, the staff was quite helpful at modifying charges for my error in returning the car 20 minutes late. I know there are other rental car options and will be using another company in the future.

Pros: Helpful staff, prompt, safe interactions. Easy pick up and drop off.

Cons: My vehicle had several “no smoking” stickers on the dashboard, but it reeked of cigarette smoke. When I picked it up, the employee made a point of making sure I understood it was a nonsmoking vehicle, which is odd since it clearly had been smoked in. When I first got in the car, it smelled so strong of air freshener that I didn’t realize the problem, but as soon as it wore off, the car stunk And it was too late for me to switch cars. It was disappointing.