Book Enterprise Rent-A-Car car rentals in Reno

Reviews for Enterprise Rent-A-Car in Reno

Recent reviews

Traveler rating

Wonderful

12

Very good

3

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

5

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great pricestaff was very helpful

great service

10.0

They were fantastic in every respect! Only thing was that when I got communication to confirm or extend my rental, it didn’t work the first couple times…Reviewed 2023 Sep 09

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10.0

Great trip, everyone at pickup and drop-off were very friendly.Reviewed 2023 Aug 25

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8.0

Pick up there were delays of 30-45 minutes after I arrived. They had to bring cars from airport and clean and they weren’t ready despite 10A pick ip and I arrived at 10:15. Car smelled like smoke and tank half full. Staff at front desk and pick up was very kind and professional. It was clear they were doing their best.Reviewed 2023 Jun 19

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6.0

No scraper in car. Key fob intermittently stop working.Reviewed 2023 Mar 17

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8.0

At pickup we had to wait 45 minutes because they were swamped due to airline cancellationsReviewed 2023 Jan 05

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10.0

Prompt. Friendly service.Reviewed 2022 Jul 10

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10.0

They gave me a nicer car than I reserved. It was a quick easy pickup and drop off. That hits all of my requirements. Good job enterprise.Reviewed 2022 Jul 02

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8.0

Staff was great to deal with. Made the process very easy. Need a better car selection. Only problem I had with car is that a few spots were missed when there were cleaning it. Even with that I would rent from them again.Reviewed 2022 Apr 06

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2.0

Rented for $220 online. Pickup at 6pm, drop-off at 6pm. Enterprise calls to tell me they are closing early so can I pick up the vehicle earlier. I said yes since my flight was expected to arrive at 2pm. A triple delayed flight brought me to Reno at 4:45 pm. I tried to work with the airport car rental desk, but they were no help. They just wasted my time. Which allowed the Mill Street location to close before I arrived. The next morning the Mill Street location wanted to charge me almost double the price, $436, for the rental. So, after being of no help at the airport, closing early at the Mill Street location 15 minutes before I could get there and then acting like they were doing me a favor to give my the rental at the agreed price, I have no use for Enterprise anymore.Reviewed 2022 Feb 20

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10.0

There were several young men working the process of picking up the car(s) and they had a really good, fast system in place. Really liked how they operated.Reviewed 2022 Jan 05

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10.0

Overall, it was a really good experience!!!Reviewed 2021 Sep 03

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10.0

Booking with customer service miss communications took a manager to clarify booking. Getting the car, was easy fast and car was spotless. We picked up car in Reno airport to return it to Fresno airport caused a booking confusion. Car was great.Reviewed 2021 Aug 15

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• What is the most popular rental car from Enterprise Rent-A-Car in Reno?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Reno.

• How many car rental locations does Enterprise Rent-A-Car have in Reno?

  Enterprise Rent-A-Car has 8 rental locations in Reno. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Reno airport (RNO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Reno airport (RNO)?

  Yes