Book Enterprise car rentals in Reno

Reviews for Enterprise in Reno

Recent reviews

Traveler rating

Excellent

45

Good

7

Okay

2

Mediocre

7

Poor

1

Find reviews that mention:

car was greatgreat experience

get the carpick up and drop

car availableairport location

great servicecustomer service

staff was very helpfulgreat customer

great price

10.0

Prompt. Friendly service.Reviewed 2022 Jul 10

review from

10.0

They gave me a nicer car than I reserved. It was a quick easy pickup and drop off. That hits all of my requirements. Good job enterprise.Reviewed 2022 Jul 02

review from

8.0

Staff was great to deal with. Made the process very easy. Need a better car selection. Only problem I had with car is that a few spots were missed when there were cleaning it. Even with that I would rent from them again.Reviewed 2022 Apr 06

review from

2.0

Rented for $220 online. Pickup at 6pm, drop-off at 6pm. Enterprise calls to tell me they are closing early so can I pick up the vehicle earlier. I said yes since my flight was expected to arrive at 2pm. A triple delayed flight brought me to Reno at 4:45 pm. I tried to work with the airport car rental desk, but they were no help. They just wasted my time. Which allowed the Mill Street location to close before I arrived. The next morning the Mill Street location wanted to charge me almost double the price, $436, for the rental. So, after being of no help at the airport, closing early at the Mill Street location 15 minutes before I could get there and then acting like they were doing me a favor to give my the rental at the agreed price, I have no use for Enterprise anymore.Reviewed 2022 Feb 20

review from

10.0

There were several young men working the process of picking up the car(s) and they had a really good, fast system in place. Really liked how they operated.Reviewed 2022 Jan 05

review from

10.0

Overall, it was a really good experience!!!Reviewed 2021 Sep 03

review from

10.0

Booking with customer service miss communications took a manager to clarify booking. Getting the car, was easy fast and car was spotless. We picked up car in Reno airport to return it to Fresno airport caused a booking confusion. Car was great.Reviewed 2021 Aug 15

review from

3.9

Was charged 15$/day for 2nd driver - all cars I’ve rented in the past had 2 drivers includedReviewed 2021 Jul 21

review from

1.9

I would train the girls on speaking to customers properly, also being able to answer all questions about the rentals would be something to make sure of. For out of state travelers please make sure that a credit card is absolutely needed for rentals.Reviewed 2021 Jul 13

review from

10.0

Alyce in the office was very professional and helped me with a couple problems I had.Reviewed 2021 Jun 17

review from

6.0

Pros:Car was goodCons:Need a shuttle to the airportReviewed 2021 Jun 14

review from

2.0

Pros:The customer service staff on the phone was extremely helpful in helping me cancel my reservationCons:The booking seemed to be at the Reno airport but upon arrival I was told that the actual location was a couple miles away. The staff was rude and unkind when I asked about any cars at that location.Reviewed 2021 Jun 06

review from

More

• 6.7 /10Avis Car Rentals at Reno
• 2.0 /10Payless Car Rentals at Reno
• 5.6 /10Budget Car Rentals at Reno
• 7.0 /10Dollar Car Rentals at Reno
• 4.4 /10Hertz Car Rentals at Reno
• 4.4 /10Thrifty Car Rentals at Reno
• 9.4 /10Alamo Car Rentals at Reno

• What is the most popular rental car from Enterprise in Reno?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Reno.

• How many car rental locations does Enterprise have in Reno?

  Enterprise has 8 rental locations in Reno. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Reno airport (RNO)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Reno airport (RNO)?

  Yes