Book Enterprise Rent-A-Car car rentals in Reno

Reviews for Enterprise Rent-A-Car in Reno

Recent reviews

Traveler rating

Wonderful

13

Very good

3

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

8

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great pricestaff was very helpful

great service

2.0

RIP OFFSReviewed 2024 Aug 31

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4.0

The guy at the counter said the gas in California would be much more expensive and that I’d save money by paying for the tank upfront. None of this was true.Reviewed 2024 Jun 20

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2.0

They called me the day before to switch pick up locations. I showed up at the new location and they closed a few minutes early. I went back to the airport and the enterprise at airport luckily honored my quote however I had to pay the high airport fees. really inconvenient back and forth just to get a carReviewed 2024 Jun 18

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10.0

Pickup and dropoff were very convenient and pleasant. I don't remember the employees at pickup but Sue at drop-off was great. After discussing our needs for going into the mountains and requiring 4 wheel drive it was easy to adjust the booking in person to get the vehicle which would work best for us for the trip. Very thankful for that flexibility.Reviewed 2024 Apr 07

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10.0

Alyce in the office was very professional and helped me with a couple problems I had.Reviewed 2021 Jun 17

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6.0

Pros:Car was goodCons:Need a shuttle to the airportReviewed 2021 Jun 14

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2.0

Pros:Nothing, I was very upset my reservation was not available, sent to the wrong business, received the wrong car and ended up cancelling my reservation. Very upset about the whole experience.Cons:Due to the reservation screwups, I think an upgrade and a price match for my original reservation should have been made. But it wasn't, and they tried to give me a smaller size vehicle and my daughter is 5"11.Reviewed 2021 May 04

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10.0

Pros:Staff was very kind, received a free upgrade, car was clean, functioned perfectly, and made the trip enjoyable. Also, I really liked how smooth the pickup and delivery was. No hassles, no hidden fees, no surprises just what I needed.Cons:I think the price was a bit higher than competitors, but I was willing to pay 50 more for better customer service.Reviewed 2021 Feb 09

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10.0

Pros:2021 Kia Soul w/ 225 miles. Great car. Also, night manager on Friday night really made me feel at home, even arriving 5 mins to close.Cons:Getting shuttle to airport after turning car in. Agent said driver left at 1:30pm, not sure why.Reviewed 2021 Feb 03

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10.0

Cons:Let me start by saying, I got a good price for mu rental. The check in and check out process was quick and simple. One of the vans I got was dirty, hadn't been washed. But I was in a hurry so I didn't mind (this time). Overall it was good service. I will rent with them again.Reviewed 2020 Dec 22

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10.0

Pros:staff very friendly and informative...Reviewed 2020 Nov 05

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2.0

Pros:NothingCons:They wanted a major credit card, they are not affiliated with the airport. Lady there told me all enterprises in the state of Nevada always require a major credit card. Was a complete lie, doesn’t even know her own establishments policies. Have rented cars in the past through them never had to have a major credit card on file with them. She kept telling me that the other establishments were breaking their own policies when in fact she was stating incorrect information. Will never ever do business with them againReviewed 2020 Jun 13

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• Where is/are the best pickup location(s) for car rental in Reno?

  When you book Enterprise Rent-A-Car car rentals in Reno, you will find pickup locations throughout the city. One of the most central outlets is the Enterprise located on North Virginia Street, which is just a short drive from Reno’s Midtown and the Route 80 Highway. You will also find a nearby branch on West 4th Street. If you plan to drive out of Reno during your trip, the Enterprise on East Moana Lane is near the 580 highway, which runs through Reno and connects it with Carson City.

• What are the different car rental benefits or amenities offered by Enterprise in Reno?

  Enterprise offers a diverse fleet of modern vehicles, allowing you to choose the perfect Reno car rental for your trip. When you book Enterprise Rent-A-Car car rentals in Reno, you will be given the option to select a model from a range of categories, including compact, premium, and SUV. Although you cannot pre-book the exact model for your car rental, Enterprise will aim to give you a car that is equivalent in size and category. You can also save money by choosing the supplier's choice option if you don’t have any special preferences about vehicle type.

• Where are the best places to park in Reno?

  Reno often has heavy traffic, especially during the weekdays, so finding Reno parking can be a challenge. Many tourist attractions and popular spots in Reno have designated metered parking, so it is a good idea to use that when you have a specific day out planned rather than searching for spaces nearby. Reno does have some central parking lots where you can usually leave your vehicle for up to 2 hours. One option is the large, free Liberty Center Garage on South Center Street. This parking lot has no drive-up fee but will often be busy as paid pre-booking is available online. Metered roadside parking is also available in Reno and usually costs around $6-$8 for a 2-hour stay.  

• What is the most popular rental car from Enterprise Rent-A-Car in Reno?

  Intermediate (Jeep Cherokee or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Reno.

• How many car rental locations does Enterprise Rent-A-Car have in Reno?

  Enterprise Rent-A-Car has 8 rental locations in Reno. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Reno airport (RNO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Reno airport (RNO)?

  Yes