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Book Hertz car rentals in Reno

Same drop-off
Mon 02.10
Noon
Mon 09.10
Noon
Driver's age:

Hertz car rental prices in Reno

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Reno

Overall Rating5.9 FairBased on 97 reviews
Cleanliness
6.7
Comfort
6.6
Overall
5.8
Pick-up/Drop-off
5.9
Value for money
5.9

Recent reviews

Traveler rating
9
3
2
3
1
0
27
Find reviews that mention:
2.0
Gold member. Rented two months ahead of time for a conference. Upon arrival, I went to check in on app, which displayed “unavailable”. Wait at counter to check in, lady tells me car is ready in pick up area. Go to pick up, nobody knows what I’m taking about and don’t care to find out. Walk back to counter, tell lady my problem. She tells me to go back and wait. 40 mins later, my rental shows up covered in dirty water and all the LiDAR sensors are giving warnings. At that point I was late, so I had to take it. Customer service is awful, I doubt I’ll be back.Reviewed 2023 Sep 23
review fromkayak
2.0
Terrible experience. Waited two hours. Had to settle for a down grade of what we originally selected just to avoid waiting longer. The wait was due to lack of cars. Customer service reps were nice but there wasn’t enough of them for Volume of costumersReviewed 2023 Sep 22
review fromkayak
6.0
I need a reciept sent to me...Reviewed 2023 Sep 20
review fromkayak
2.0
Very low staffing and long lines, with Hertz badged employees catering to Thrifty customers despite long Hertz lines.Reviewed 2023 Aug 17
review fromkayak
10.0
Convenience- everything was great. Thank you.Reviewed 2023 May 31
review fromkayak
2.0
I searched for "Reno airport" and found this reservation with Hertz. But, it was NOT at the Reno airport, so I had to make another reservation. Unfortunately, Kayak or Hertz would not give me a refund.Reviewed 2023 Apr 18
review fromkayak
2.0
Never got a vehicle they didn’t have any carsReviewed 2023 Jan 24
review fromkayak
10.0
Friendly, professional staff. Nothing I can think of. Positive experience all around.Reviewed 2022 Nov 11
review fromkayak
10.0
I’d like to hear (via a message) that they acknowledged return of the car and will be sending me a receipt shortly.Reviewed 2022 Oct 29
review fromkayak
2.0
Bait & Switch tactics Asking me for my airline information but not booking me at the airport. To add to that, you book me at a place that closes at 5 pm knowing airlines have a 1 in 5 glitch such that when I’m delayed, the office is closed and I need to rebook at 3 times the price. Shame on you, despicable tactics. I will never use Kayak to book ever againReviewed 2022 Oct 15
review fromkayak
2.0
The Branch Manager had very poor customer service skills. There was a miscommunication on insurance coverage, he did not want to help me resolve the problem. I asked him to call the corporate office together so we could find a resolution and he refused to do that. When I insisted we make that call, he threatened to call the police if I did not leave the office immediately. I have never experienced this poor level of service in a car rental office. I expected better from Hertz, and maybe it is a need for customer service training for that particular manager, but it is a poor reflection on a good company.Reviewed 2022 Oct 13
review fromkayak
10.0
When I picked up my car from Reno, I was helped out by the operations manager. I did not get her name, but she went above and beyond in helping me. When I rented my car, I made the mistake of picking it up from Vassar instead of Reno-Tahoe international airport. When I approached the counter to pick up my car, she noticed that I did not have a rental scheduled to be picked up at the airport. Once I explained to her that I was with my wife and baby, she was willing to give me a ride to pick up my rental from Vassar and get me on the road. Once I picked up my car from the different Hertz location, I returned back to the airport. Thankfully, she was still at the Hertz counter and I requested to drop the car at the airport instead of the Vassar location. She went above and beyond again to assist me, and was able to drop the car off at the airport without any issues. I will be coming back to Hertz in the near future to get awesome customer service and for decently priced rentals!Reviewed 2022 Oct 12
review fromkayak

Where can I find Hertz car rentals in Reno?

219 N. Center Street, Hertz car rentals

Address

219 N. Center Street

Hours

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00

Phone

+1 775 786 2527

Address

1995 Vassar St, Suite B

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 775 785 2650

Address

2001 E. Plumb Lane

Hours

Monday08:30 - 23:59
Tuesday08:30 - 23:59
Wednesday08:30 - 23:59
Thursday07:30 - 23:59
Friday08:30 - 23:59
Saturday08:30 - 23:59
Sunday07:30 - 23:59

Phone

+1 775 785 2554

Address

485 South Rock Blvd

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 775 313 4849

Good to know

Most popular location

2001 E. Plumb Lane

Most popular location

2001 E. Plumb Lane

Most popular car type

Intermediate

Top tips for renting a car from Hertz in Reno

  • Intermediate rental cars from Hertz in Reno are around 19% cheaper than other car types, on average.

FAQs about renting a car from Hertz in Reno

  • What is the most popular rental car from Hertz in Reno?

    Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Reno.

  • How many car rental locations does Hertz have in Reno?

    Hertz has 4 rental locations in Reno. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Does Hertz have a car rental location at the airport: Reno airport (RNO)?

    Yes

  • Does Hertz offer shuttle or airport pick-up services from Reno airport (RNO)?

    Yes