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Pick-up location | Denver |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Premium SUV, Standard, Standard SUV |
Rental locations | 70 |
Airport locations | 30 |
Popular agencies | Avis, Budget, Sixt, Enterprise Rent-A-Car, Hertz |
Economy | ₪227/day |
Compact | ₪228/day |
Intermediate | ₪208/day |
Standard | ₪226/day |
Full-size | ₪251/day |
Minivan | ₪402/day |
Full-size SUV | ₪396/day |
Premium SUV | ₪453/day |
Intermediate SUV | ₪259/day |
Standard SUV | ₪318/day |
12 locations in Denver
Locations in Denver
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Reviews
10.0 Wonderful
Mar 2023
4.0 Mediocre
Jun 2021
Cons:
I was charged for an extra day.8.0 Very good
May 2021
Cons:
location of Enterprise rental shop, and not full tank of gas; estimated the amount of gas in the car.10.0 Wonderful
May 2021
Pros:
Very Friendly, drop off too time consumingCons:
Similar to National Car Rental where all you need to do is select a car and check out at the gate10.0 Wonderful
May 2021
Pros:
Friendly staff. Nice quality vehicle given.4.0 Mediocre
May 2021
Cons:
Let me know I had to provide my own transportation to downtown location instead of airport oneOne location in Denver
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4.0 Mediocre
Mar 2023
6.0 Okay
Mar 2023
5.9 Fair
Jul 2021
1.9 Poor
Jun 2021
7.9 Good
Jun 2021
2.0 Poor
Jun 2021
Cons:
Having a car for me when I arrived. They did not honor my reservationOne location in Denver
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5.9 Fair
Jun 2021
6.0 Okay
May 2021
Pros:
Car was fine, pick-up and drop were fine. My issue would be with the signage on the buses (on EVERY window of the bus) letting passengers know you are limiting the number of people onboard and requiring all to wear masks to protect us. And then the driver just keeps on letting people board - every seat was taken, people were standing and maskless.Cons:
Actually complying with the signage8.0 Very good
Apr 2021
Cons:
Interior of car could have been cleaner. Interior of Windshield could also have been cleaned10.0 Wonderful
Apr 2021
Cons:
Customer service initially was poor but the rest is the employees were great especially the guy at drop off4.0 Mediocre
Apr 2021
Cons:
Terrible pick up. Bus service from terminal to car rental was over crowded and people not wearing masks. Very slow service and no vehicles.6.0 Okay
Mar 2021
Pros:
The front desk gentleman was great and very helpfulCons:
The vehicle was dirty inside and out, windshield has smudges all over the inside glass, car had not been vacuumed well, the outside was dirty as well. My first time using your service outta DIA and was kinda disappointed compared to my usual rental. Also the car was not in the best shape considering I paid for a premium vehicle, a Cadillac what was dirty, had a few dents and scratches, around the car the wheels were curb rashes pretty good. I get they are rental vehicles trust me I do, I used a rental often but when you pay for a upgrade you kind of expect and nice well kept vehicle for your money. The car also had a slight odor to it when we got, not sure exactly what it was but it went away about a day or two later so it wasn’t too bad. This review is not meant in a bashful way, it’s constructive feedback. Your customer service was wonderful as I said and customer service goes a lot farther in my book so for that I appreciate the service but the cars could use a litter more attention. Thank you3 locations in Denver
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4.0 Mediocre
Nov 2022
6.0 Okay
Nov 2022
2.0 Poor
Oct 2022
6.0 Okay
Oct 2022
8.0 Very good
Oct 2022
6.0 Okay
Oct 2022
6 locations in Denver
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Reviews
6.0 Okay
Oct 2022
8.0 Very good
Oct 2022
10.0 Wonderful
May 2021
Pros:
Helpful courteous staffCons:
The price :)10.0 Wonderful
May 2021
Pros:
yes10.0 Wonderful
May 2021
Pros:
Straightforward check-in with friendly staff. Cost was clearly outlined on invoice. I was able to get a Jeep Wrangler in lieu of my original rental (4-door sedan) for no extra cost.Cons:
Wait time to check in, but that really wasn’t bad.6.0 Okay
May 2021
Pros:
It was just like any other car rental.Cons:
I was charged a $16.99 fuel charge because I went under 75 miles even though I filled up the tank.One location in Denver
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8.0 Very good
Mar 2020
Pros:
The pick up was good.Cons:
The exterior of the car could have been cleaner.4.8 Mediocre
Feb 2020
Cons:
Vehicle was dirty and they overcharged me.3.6 Poor
Feb 2020
Pros:
The car was fineCons:
The Pick up experience took over an hour from the shuttle dropping me off at the rental facility, to being taken to the car. it appeared as if there was no plan to help the volume of customers arriving in the late Friday evening, even though this is ski season and they knew full well the number of renters who would arrive. In addition, the people at the check in counter aggressively upsold, convincing me that I should pre-pay for a full tank of gas when that was not the best thing for me. They also tried to up sell me on vehicles. I will not be using EZ car ever again3.2 Poor
Feb 2020
Pros:
It was cheap, if I could have gotten what I neededCons:
No one took responsibility. Nothing about the reservation could be changed in advance. EZ tried to cheat me into upgrading. Customer service is awful.4.0 Mediocre
Feb 2020
Pros:
Car drop off was easy.Cons:
1. I was upsold a 4wd bc the worker told me I would get turned around in Colorado for having 2wd, and was misinformed of the price too (there was no checkpoint, didn’t need it, paid more than what I was told) 2. The car pick up took way too long, apparently it was everyone’s first day so in training (literally, they told me) 3. I was OVERcharged and not given back a refund/credit 4. The shuttle driver wasn’t very friendly either 5. Needs a big change in management to salvage company reputation and operational efficiency4.8 Mediocre
Jan 2020
Pros:
Confusing toll payment information. Bus service from airport terrible.Cons:
As above6 locations in Denver
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Reviews
10.0 Wonderful
Oct 2022
6.0 Okay
Oct 2022
8.0 Very good
Oct 2022
6.0 Okay
Oct 2022
10.0 Wonderful
Oct 2022
6.0 Okay
Oct 2022
One location in Denver
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Reviews
10.0 Wonderful
Jul 2021
6.0 Okay
May 2021
Pros:
The car was great. It was clean and a comfortable ride. No issues. Return was easy tooCons:
They use the Avis shuttle but do not tell you that. I wanted 45 minutes for the shuttle until driver told me that they were also picking up Payless customers. Picking up the car was awful. They tried to charge me for an upgrade after saying they didn't have any cars in the class I reserved. Then the car they assigned me to was already occupied by another customer that was also assigned the same car. It took a long time to actually get the car I reserved. I felt like I was being scammed. A different employee helped me after I was assigned an occupied car. He was great. He gave me the car I had reserved and did it quickly. No problems after that. Also, I could not reach customer service by phone to ask about shuttle. Calls would not go through or were not answered4.0 Mediocre
May 2021
Pros:
Pickup was easy and quick, that's where the positives ended.Cons:
The car was obviously not cleaned, there were crumbs in the steering wheel and change in the center console, the windshield was impossible to see though at night because it was so dirty (like it had been sprayed to be cleaned and never wiped off), the rearview mirror was broken and jiggled while the car was in motion. When it came time for drop-off, the address on the contract printout was incorrect so the GPS would have taken us the wrong way had we not realized it was obviously the wrong way.2.0 Poor
Apr 2021
Pros:
Nothing I didn’t even get to rent the car I paid for. Left without a car, ended renting one from alamoCons:
I could have actually been giving a car. I paid for one, but wasn’t allowed to pick up2.0 Poor
Apr 2021
Cons:
The Payless location was closed. I had to figure out with no signage at the Payless location or information on my reservation that the Avis location was servicing Payless customers. There was absolutely NO communication about this. I had to walk with 3 bags to the Avis location after being stranded at the Payless location. No one at Payless or Priceline could or wanted to help me. This caused me to be delayed by an hour, and it was an annoying and difficult situation do deal with. This needs to be remedied for future customers!!!10.0 Wonderful
Mar 2021
Pros:
All was greatOne location in Denver
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8.0 Very good
May 2021
Pros:
Easy processCons:
If it could be more affordable2.0 Poor
May 2020
Pros:
They would not rent us the car because we are Colorado residentsCons:
Could have told us about their policy of not renting larger vehicles to Colorado residents when we reserved the car so we could have reserved a car elsewhere6.0 Okay
Feb 2020
Pros:
Best priceCons:
Pick up line was really long and office was very dusty.... Was thankful they were able to fulfill our reservation as there were very few cars available.10.0 Wonderful
Feb 2020
Pros:
Quick shuttlesCons:
Snow scraper in the car. We had to ask for one.2.0 Poor
Feb 2020
Cons:
The reservation had no car reserved!!!5.6 Fair
Feb 2020
Pros:
The first person who assisted me was very nice and help me getting a better car for the snow so I upgraded to a 4x4 SUV my rentCons:
having the car clean no with mud and dust and papers and stuff inside plus with wash fluid because at the middle of my trip from Denver to Vail I got the low wash fluid sign the first time I used it so obviously before getting to Vail I ran out of wash fluid in the middle of a snow storm which made the beginning of my trip very dangerous because of a lack of supervision from your company which delivered a car which has recently dropped at your facilities, very bad honestly.One location in Denver
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2.0 Poor
May 2021
Cons:
Dollar rental car is a terrible company. We all waited an hour to pick up our cars. Just awful.2.0 Poor
May 2021
Pros:
I guess with no one wanting to work, this is the new normal. There must have been a hundred people when we walked in the office. 2 people working. We waited an hour and heard rumblings that they were out of cars. 4 hours later we were pulling out of AVR with a car, which had stayed open late and another employee that had already clocked out came to the airport and picked us up. YAY AVR!!!Cons:
More employees?2.0 Poor
May 2021
Pros:
I didn't rent a car from Dollar. Their line was more than two hours long. After that, there would have been an hour wait for a car to be cleaned to become available. I rented a car from National next door to Dollar. It took less than five minutes to get in a car and drive away.Cons:
Dollar was understaffed and overbooked. They completely wasted my time.8.0 Very good
Apr 2021
Pros:
Staff in Denver and Las Vegas were helpful.Cons:
It was kinda unclear where to go in Denver. The busses weren’t running as much and it was 27° outside. Maybe ask Denver airport to do a better job.2.0 Poor
Apr 2021
Pros:
Absolutely nothing. When we originally tried to book a car, we werent given the car we requested. My wife waited on the phone for 20 minutes before talking to a person who didnt offer a solution, a cancelation, or an upgrade, which we would have been happy to pay for. We decided to let it go and deal with it when we got to denver. Once there, we waited in line for 3 hours for our rental and was then refused a refund when i went to another car rental counter even though there is supposed to be a free cancelation. That's right. I waited in line for 3 hours and was refused a refund because i wouldn't wait longer! 150 people in line and 1 person working the counter. So, i paid for a car that i never received. This is easily the worst experience I've had with any company I've had in my life. No one should book with dollar through kayak. Ever. For any reason. Ever.Cons:
Every aspect of this experience could have been better. Getting hit in the face daily with a hammer for an entire year would be better than having to interact in any capacity with dollar rent a car. This is the very first bad review I've ever written, but my experience was so very bad i hope it'll help someone else avoid the same horrible situation.2.0 Poor
Mar 2021
Pros:
Staff was horrible. Line was 2 hrs long. employees talking with one another vs helping the customers. I was given wrong instructions by the associate once I was finally at the counter. Will NEVER rent from Dollar againCons:
Everything! Don't rent again. I never do these reviews, and I'm not one to complain, this was an awful experienceOne location in Denver
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8.0 Very good
May 2021
Pros:
Staff was friendly and very helpfulCons:
Car was not cleaned thoroughly and smelled faintly of cigarettes10.0 Wonderful
May 2021
Pros:
The process was fairly easy to rent the car. The shuttle was there promptly and when we went inside there wasn’t a huge line and they even upgraded my car so that was awesome.Cons:
I didn’t like the limit of mileage that I had, I thought it would be unlimited but they still gave me more than enough miles to do what we wanted to do.2.0 Poor
May 2021
Cons:
Was unable to pick up my rental car because they do not rent to people in the state of Colorado where they are located. Still was not refunded my $211.968.0 Very good
Apr 2021
Pros:
Staff were great. They only had one shuttle and had to ewait outside for a while. They crammed in 15 people during the pandemic back to the airport. Other than that, a great value and the SUV was great..6.0 Okay
Apr 2021
Cons:
More shuttles. I stood at the curb close to an hour waiting for the shuttle. So many people accumulated that when the shuttle finally came, only half the group could fit. There was no room for the large families with small children. Bad scene.2.0 Poor
Mar 2021
Pros:
Nothing, horrible experience from start to finish.Cons:
The whole operation is nothing but a scam. There is NO customer service and they charged my credit card a $500 deposit 4 days after I returned my car(no incidents to the car). 10 days after returning the car, charges have not been removed and nobody from corporate will not respond to me.2 locations in Denver
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2.0 Poor
May 2021
Pros:
Staff was professionalCons:
Waited 90 minutes in line to get to the counter. Was given a sub compact at compact price and told the car was a compact. The contract said Ford Focus or similar not Ford Fiesta or similar6.0 Okay
May 2021
Pros:
Staff was great, drop off was easy.Cons:
Apparently Dollar and Thrifty are renting out of the same building, and I waited a full two hours to get to the counter. The line was horrendously long. The only reason I stayed on time was that I got there early to see if I could get a car early, otherwise my schedule would have been blown completely out of the water. PLEASE figure out how to separate the two companies for now!!2.0 Poor
May 2021
Cons:
We waited TWO HOURS in line to pick up our vehicle. Only four agents who moved at a glacial pace. I understand that this is typical for Denver. Terrible. There must be a way to expedite the checkin process. Some people were with an agent 15-20 minutes. I won’t rent Thrifty again2.0 Poor
May 2021
Pros:
Made my reservation and they charged me double and told me that I waited to reserve the car causing it to double even though I had my print out. I was told according to them the charge was correct rather than trying to rectifan obvious glitch in the reservation. I canceled and went to another companyCons:
They need to provide better customer service4.0 Mediocre
May 2021
Pros:
Typical car rental.Cons:
Sat in line for an hour and 1/2 to 2 hours to pick up the car. Had two elderly and two children with me, was not a pleasant experience.8.0 Very good
May 2021
Pros:
Price is competitive and staff was friendly and helpfulCons:
Car could have been cleaned out a little better. Dog hair and smelled like smoke. It was alright though.7 locations in Denver
Locations in Denver
2001 Welton
+1 303 297 9400
2160 South Holly
+1 303 758 1182
24890 E. 78th Ave.
+1 303 342 3800
2555 S Broadway & Yale
+1 303 733 4477
3535 Quebec
+1 303 320 0411
5890 E.colfax Avenue
+1 303 322 0090
7800 Tufts Avenue
+1 303 779 0595
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2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
4.0 Mediocre
Oct 2022
6.0 Okay
Oct 2022
6.0 Okay
Sep 2022
One location in Denver
from ₪115/dayLocations in Denver
24530 E 78th Ave
+1 833 886 0712
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10.0 Wonderful
Apr 2021
Pros:
Drop off and pick up very fast and easy!Cons:
Staff was very matter of fact and not friendly at all.8.0 Very good
Dec 2020
Cons:
price8.8 Very good
Oct 2020
Pros:
Staff was helpful and vehicle was nice truck exactly what i needed. The interior was very dirty and dusty when we picked it up.Cons:
Cleaner10.0 Wonderful
Mar 2022
2.0 Poor
Feb 2022
2.0 Poor
Feb 2022
4 locations in Denver
Locations in Denver
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3 locations in Denver
Locations in Denver
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2 locations in Denver
Locations in Denver
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2 locations in Denver
Locations in Denver
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One location in Denver
Locations in Denver
6130 North Jackson Gap Way
+1 877 247 3362
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One location in Denver
Locations in Denver
23790 E. 78Th Ave
+1 720 324 2260
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One location in Denver
Locations in Denver
1350 South Parker Road Unit B
+1 303 854 9130
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One location in Denver
Locations in Denver
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One location in Denver
Locations in Denver
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One location in Denver
Locations in Denver
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One location in Denver
Locations in Denver
Please Go To Fox Counter
+1 303 214 7955
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One location in Denver
Locations in Denver
Denver airport
+1 844 742 5870
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One location in Denver
Locations in Denver
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One location in Denver
Locations in Denver
Denver Airport International DEN
+1 855 849 4213
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One location in Denver
Locations in Denver
24558 E 75th Avenue Denver Co
+1 303 214 7955
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One location in Denver
Locations in Denver
23790 E 78th Ave, Denver
+1 720 324 2260
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One location in Denver
Locations in Denver
24200 E. 78th Ave
+1 720 727 1369
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One location in Denver
Locations in Denver
Denver Airport. Off-aiport. 24558 E 75th Avenue
+1 303 214 7955
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One location in Denver
Locations in Denver
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