Pros: Friendly agent at check in. Easy process
Cons: I felt too much pressure to add additional insurance
Pros: Mostly transparent about what was happening
Cons: Better description of what you get when you pay for certain levels of vehicles. More examples of vehicle models.
Pros: Inexpensive with an easy drop off
Cons: I like the paperwork upon which I can point out any original damage (scratches and nicks). In lieu of that, I took photos
Pros: Drop off and pick up were easy and quick.
Pros: Staff was nice and drop off was easy. Shuttle drivers to the Denver airport were very friendly and got the job done satisfactorily.
Cons: It took three tries to get a decent car. The first one was supposedly an SUV but was way too small. The second and third were all dented, finally just settled on the third one (which was at least a little bigger). All had paperwork from previous renters still in the car.
Pros: The car was nice.
Cons: The car was filthy! The first car was dirty and smelled of smoke. We asked for a second car and got one that was equally dirty.
Cons: I reserved a sedan prior to pickup. I was given a “SUV” a Ford eco sport which is actually smaller than a sedan. It’s one of those mini hatchbacks. Very little room for my parents and had terrible gas mileage. I was up charged for this vehicle. I felt the salesman was a little pushy. I was in such a rush to get outta there (waited in line for about 45 mins, which is common at airports) that I didn’t even have the energy to argue.
Would have preferred my cheaper sedan which I made the reservation for.
Pros: Everything was relatively smooth, with a short wait fir the shuttle and a 15 min line when we got to budget
Cons: The budget sign in the Pueblo Mall was hard to see. I couldn’t find it and ended up walking around the mall and asking people that worked there about where to find it.
Pros: The staff was friendly, no concerns.
Cons: The pick up was terrible. There was only 3 people working at the counter and around 100 customers in line. Stood in line for over an hour to get the car.
Pros: pickup: 1 cashier when we arrived. almost an hr and half to get
car waiting in line maybe 100 people. terrible experience. will never use budget again
Cons: The line was an hour long. I reserved a pick up truck..they were out and made me wait another hour before finding one. They told me the spot/number where the Jeep.. not pickup was located. After getting to the vehicle, there was no key. I had to find an employee who would help me, after waiting in line again. They never found the they so they found me another vehicle. That one was damaged, not clean and 3/4 tank of gas. It was a 2.5 hour experience from getting to Budget to when I finically drove away with a damaged, dirty vehicle, that wash short a 1/4 tank of gas. Budget is an absolute joke... horrible experience.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Denver.
Budget has 6 rental locations in Denver. Take a look at our Budget rental location map to find the best rental cars near you.