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Reviews for Thrifty in Denver
Pros
"The and nice."(in 2376 reviews)
"Helpful at counter."(in 959 reviews)
" in the parking lot was very helpful"(in 959 reviews)
Cons
"Long line and long wait to ."(in 2245 reviews)
"Organization at the rental was not good."(in 2245 reviews)
"The he gave us was filthy and disgusting inside."(in 2245 reviews)
Overall Rating4.7 MediocreBased on 277 reviews
Cleanliness
6.2
Comfort
6.1
Overall
4.7
Pick-up/Drop-off
4.4
Value for money
5.4
Recent reviews
Traveler rating
24
18
4
24
7
0
108
Find reviews that mention:
10.0
Speedy. Only issue was car options were minimal and not what I reserved.Reviewed 2024 May 11
review from
4.0
The people at the service counter were friendly and tried to be helpful, however, they could not give me the car I had reserved or the equivalent. After an hour at the counter I had to insist that I get the car I had reserved (or equivalent) at the price I had reserved it. In the end, I had to pay more and did not get a 4 wheel drive. I had to add over 100 miles to my travel to avoid a snowy route.Reviewed 2024 May 09
review from
2.0
Rental car level was wrong when we picked up, then they lied about the coverage and he added more than asked for. We went to pick up the car and the lady outside then said we have an electric car, but we had a large SUV. Made me prove it in an email after the guy inside said we had a small SUV. It was a joke from start to finish.Reviewed 2024 May 05
review from
8.0
Helpful staff, ease of returnReviewed 2024 Apr 04
review from
10.0
Great car, great serviceReviewed 2024 Mar 03
review from
2.0
The price totally changes when I drop off the carReviewed 2024 Mar 02
review from
10.0
It was just a great experience all the way around. Great price and a nice vehicle.Reviewed 2024 Feb 09
review from
2.0
I locked in a rate of $384 all in and at the end you charged me $514 on the return. We will have words !!!Reviewed 2024 Feb 04
review from
2.0
Terrible customer representatives at counter. Two didn’t know how to use the reservation confirmation number from a third party booking service. When their manager showed them, he pulled another woman who had a similar issue in front of me. I obliged patiently. But, when the next counter agent was free, she wouldn’t serve me as I was next in line as she said “he was taking care of me.” He was busy with the woman who I let step in front of me while he figured out how to complete a transaction from a third party. This happened two times befween tbe same two counter agents and it was absolutely ridiculous. If it weren’t Christmas I would have lost my temper. As it played out, my SUV didn’t have four wheel drive - a necessity for traveling into the heart of Colorado’s Rocky Mountains in December. Further, they charged me for fuel when it was returned full. And I was also overcharged by $16 for fees and taxes that differed from my Rental Agreement issued at the counter. I’ll never book with Thrifty again. The small savings I may have incurred at booking were more than consumed by the excessive time I wasted waiting for cobbler service and subsequent communications about being overcharged. And to cap it all off, the Jeep Patriot had an annoying rattle in the rear of the car which was not fixable for my entire four day rental.Reviewed 2023 Dec 29
review from
2.0
Pros:Staff was professionalCons:Waited 90 minutes in line to get to the counter. Was given a sub compact at compact price and told the car was a compact. The contract said Ford Focus or similar not Ford Fiesta or similarReviewed 2021 May 28
review from
6.0
Pros:Staff was great, drop off was easy.Cons:Apparently Dollar and Thrifty are renting out of the same building, and I waited a full two hours to get to the counter. The line was horrendously long. The only reason I stayed on time was that I got there early to see if I could get a car early, otherwise my schedule would have been blown completely out of the water. PLEASE figure out how to separate the two companies for now!!Reviewed 2021 May 26
review from
2.0
Cons:We waited TWO HOURS in line to pick up our vehicle. Only four agents who moved at a glacial pace. I understand that this is typical for Denver. Terrible. There must be a way to expedite the checkin process. Some people were with an agent 15-20 minutes. I won’t rent Thrifty againReviewed 2021 May 25
If you are looking to explore new destinations in Denver, book a Thrifty car rental. There are several vehicle models that you can choose from. You might want an SUV when in town with your family - they are spacious, comfortable, and can accommodate large numbers of people and luggage. You might want to consider booking a convertible if you want to soak up the Denver sunshine.
Keep in mind that you can cancel your reservation for any Thrifty vehicle rental made through the prepaid plan without incurring any fees. You can also easily change it - for example, you can extend the length of your rental if you decide you need more time. You can do all of this online through the website for Thrifty car rentals in Denver, in person at their office, or by calling the business directly.
Thrifty customers can take advantage of a variety of perks and privileges. The company's customer service is outstanding and they are constantly there to assist you with any needs you might have. The company also offers points as an incentive for long-term car rentals. You may use these points to reserve a car at a later date or even obtain a deal or a free rental with your points.
When you book with Thrifty car rentals in Denver, you have freedom to be flexible and spontaneous. The company even allows drivers to take their rental cars across the border. However, you need to inform them in advance because there is extra paperwork that you will need to fill out and a border-crossing fee. Thrifty car rentals in Denver also allow drivers with pets to bring their pets along, but under one condition Pets have to stay in their carriers at all times when in the car, and the car must be returned clean or you will pay an extra fee for cleaning.
Book your rental car from Thrifty in Denver at least 1 day before your trip in order to get a below-average price.
Mini rental cars from Thrifty in Denver are around -11% cheaper than other car types, on average.
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FAQs about renting a car from Thrifty in Denver
Where are the best pick-up locations for Thrifty car rentals in Denver?
There are different pick-up locations for these car rentals. The best place is Denver International Airport(DEN). Picking up your car at DEN is advantageous since the company will offer you a free shuttle ride to the parking lot. You will also have access to different vehicle models like SUV, compact, intermediate, and economy that you choose from. Another pick-up location where you can pick up your car rental in Denver is downtown at Thrifty car rental office at 2001 Welton Street, 24890 E 78th Ave and 23520 East 78th Ave.
What are the different amenities offered by Thrifty car rentals in Denver?
Thrifty allows its customers to personalize the cars to suit their personal taste and needs by offering add-ons or removing what they do not need. For example, if you are renting a car to take on an adventure outside the city, you can consider customizing the car with a GPS system to help you find your way out of the city and back. Driving in Colorado during winter can be dangerous and you will need winter tires or snow chains on the vehicle. Luckily, when you book via Thrifty car rental in Denver, they will ensure your vehicle has the season appropriate tires free of charge.
What accessibility services are available for Thrifty car rentals in Denver?
If you're a person with limited mobility, you have several options when renting a car from Thrifty in Denver. To start, Thrifty provides clients with limited mobility with adaptive driving aids. For instance, they offers pedal extenders, spinner knobs, and left foot accelerators. They will also give you a surrogate driver if you don't have a license but still want to enjoy your time in Denver by renting a car from Thrifty.
What is the most popular rental car from Thrifty in Denver?
Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Thrifty in Denver.
How many car rental locations does Thrifty have in Denver?
Thrifty has 3 rental locations in Denver. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Denver Intl airport (DEN)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Denver Intl airport (DEN)?
Yes
See more FAQs
Everything you need to know for your Thrifty car rental in Denver
Search for cheap rental cars from Thrifty in Denver with KAYAK and rent a car from Thrifty that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Thrifty rental car deal in Denver.
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