Pros: Staff was horrible. Line was 2 hrs long. employees talking with one another vs helping the customers. I was given wrong instructions by the associate once I was finally at the counter. Will NEVER rent from Dollar again
Cons: Everything! Don't rent again. I never do these reviews, and I'm not one to complain, this was an awful experience
Cons: Your facility was closed. Took a little bit to find that I was just supposed to drop it off at Hertz.
Couldn't you send a text? You had all my (and everyone else) info.
Pros: my receipt came quickly and was clear
Cons: upselling at the counter was annoying and the car was filthy -- trash tucked in seats, stains, and smelled like smoke.
Pros: drop off was easy
Cons: It took nearly an hour to get the vehicle as they were very slow and did not have enough staff. There was no communication that they were co-located with Hertz to look for the Hertz bus. We were not told where the vehicle was. (it was pulled up, whch was nice, but we walked the cold, snowy lot as directed and then saw it when we came back to ask for better directions). It is terrible to take 1-1.5 hours to get on the bus and get a car after traveling for hours to get to the airport.
Cons: Over 2.5 hour wait to get our car- we didn’t get our keys until past 1 AM. Line went almost out the door and only 2 people working the desk. Horrible horrible service.
Pros: The van i rented was pretty nice and the drop off was expedient.
Cons: My Denver check in took forever. I waited in line for an hour and the line was even longer when I finally reached the desk. More than 2 people are needed at the desks for the amount of cars that are rented. I will not be renting from Dollar in Denver in the future.
Cons: It took 90 minutes waiting in line to pickup the car were registered for. The agent told us gasoline was free when it was not. Rather it was prepaid and this is not customary.
The vehicle we rented was poorly cleaned and reeked a smell of cannabis.
Pros: Staff were professional and helpful. I would have died if I wasn't a Dollar express member as the lines were LONG.
Issue w/ the car while on travel not resolved due to storm in Denver area.
Cons: car had a mechanical issue that could not be addressed while I was in Vail. The AWD error - dealer attention needed scared me. Big snow and I could not use the AWD which is why I ordered the vehicle. Still, the value was great and I generally love Toyotas.
Pros: Once I got my car, there wasn’t a single inconvenience I could have had. Everything worked, it was clean, and it took me where I needed to go.
Cons: There were not enough customer service folks getting travelers checked in for their rentals when I arrived. The wait to get my car seemed to be excessive.
Cons: Need to do a much better job in cleaning the vehicle...specially when we are dealing with COVID-19. I found used masked under the chairs and the interior felt like it was not sanitized properly
Pros: car was fine. staff was nice.
Cons: waited in line for over an hour. Only one person working!
Pros: Car was fine, service was fine.
Cons: The price paid was over 50% more than what I was quoted.
On average a rental car from Dollar in Denver costs ₪104 per day.
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Dollar in Denver.
Dollar has 1 rental location in Denver. Take a look at our Dollar rental location map to find the best rental cars near you.