Book Dollar car rentals in Denver

Pros: Staff was horrible. Line was 2 hrs long. employees talking with one another vs helping the customers. I was given wrong instructions by the associate once I was finally at the counter. Will NEVER rent from Dollar again

Cons: Everything! Don't rent again. I never do these reviews, and I'm not one to complain, this was an awful experience

Pros: my receipt came quickly and was clear

Cons: upselling at the counter was annoying and the car was filthy -- trash tucked in seats, stains, and smelled like smoke.

Pros: drop off was easy

Cons: It took nearly an hour to get the vehicle as they were very slow and did not have enough staff. There was no communication that they were co-located with Hertz to look for the Hertz bus. We were not told where the vehicle was. (it was pulled up, whch was nice, but we walked the cold, snowy lot as directed and then saw it when we came back to ask for better directions). It is terrible to take 1-1.5 hours to get on the bus and get a car after traveling for hours to get to the airport.

Cons: Over 2.5 hour wait to get our car- we didn’t get our keys until past 1 AM. Line went almost out the door and only 2 people working the desk. Horrible horrible service.

Cons: It took 90 minutes waiting in line to pickup the car were registered for. The agent told us gasoline was free when it was not. Rather it was prepaid and this is not customary. The vehicle we rented was poorly cleaned and reeked a smell of cannabis.

Cons: Need to do a much better job in cleaning the vehicle...specially when we are dealing with COVID-19. I found used masked under the chairs and the interior felt like it was not sanitized properly

Pros: car was fine. staff was nice.

Cons: waited in line for over an hour. Only one person working!