Whitney Peak Hotel

255 North Virginia Street, Reno, NV 89504, United States
+1 775 398 5400

Cheapest
rate per night

8.7

Excellent
based on 816 reviews
Whitney Peak Hotel - Reno, NV, United States
30.10 Fri
-
31.10 Sat
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪378
TripAdvisor ₪398
Zenhotels.com ₪411
Snaptravel
TripAdvisor
Zenhotels.com

Good to know

Value for money

8.3

Distance to city center

0.2 km

Location rating

8.9

Nearest Airport

Reno

Distance to airport

4.2 km

Rooms

30.10 Fri
31.10 Sat

Standard Rooms

₪378+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪378
Twin bed
₪411
Queen bed
₪434
Queen bed
₪471
Queen bed
₪471
Queen bed
₪493
Unknown
₪494
Queen bed
₪522
Queen bed
₪526

Deluxe Rooms

₪634+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪634
Unknown
₪700
Unknown
₪763

King Rooms

₪465+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪465
Unknown
₪466
Unknown
₪474
Unknown
₪477
Unknown
₪579

Reviews

Pros

Cons

Traveler rating

424
128
43
11
7

Time of year

Traveler type

Show reviews that mention

+
friendly staff in 223 reviews
great hotel in 164 reviews
great location in 150 reviews
restaurant is very good in 74 reviews
room service in 55 reviews
downtown reno in 52 reviews
water refill in 42 reviews
room was nice in 39 reviews
parking garage in 37 reviews
casino hotel in 25 reviews
club level in 23 reviews
pet friendly in 19 reviews
non smoking in 17 reviews
river walk in 17 reviews
heart of downtown in 13 reviews
great vibe in 12 reviews
rock climbing in 11 reviews
climbing wall in 9 reviews
great bed in 9 reviews
water pressure was very weak in 9 reviews
elevators are slow in 8 reviews
nice and clean in 8 reviews
rock concert in 7 reviews
internet very slow in 6 reviews
hotel is very old in 2 reviews
off-site parking in 2 reviews
staff was great in 2 reviews
streetcar line in 2 reviews
parking lot in 1 review
  • Good
    Jan 2020
    7.7

    Bed was super comfy

    Location, scratchy parking and commute to get to hotel from parking lot.

  • Excellent
    Jul 2019
    9.1

    We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets

  • Good
    Nov 2018
    8.0

    Loved the finishes on the walls... but the decor doesn’t hit the cool factor :/ The read initially comes across as trending woodsy industrial... but the silk trees in the big wood pots- they need to go. I suggest, put in real pine trees in huge containers. And use real flowers... the fresh scents of woods and flowers is essential to this kind of hotel. The staff was very friendly very helpful. Dining staff were also very nice. LOVE the filtered water stand on the room floors- awesome idea! Good work!

    The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- - maybe some leather contemporary high back chairs for those taller folk that need to sit in the lobby for a meeting. Get rid of fake flowers- fake trees- use real flowers real greens and , and real trees. And fresh flowers on each floor lobby. Fresh, pure, real.

  • Okay
    Jan 2018
    5.7

    Started great, ended so so. nice rooms. Poor management and understaff

    The rooms are very nicely decorated and functional. It's a fantastic concept and has a wonderful feeling (except the odd red lights in the hallways) and could be so perfect with some management. The evening ladies (Matina and ?) running the concierge lounge were fantastic, friendly, area knowledgeable and very accommodating. Too bad they don't run the whole place, it would be a much nicer experience. Being able to have your kids and dogs with you was very nice. The location is great. The restaurant looked nice but we decided not to try based on the experience we had with staff and poor management in the hotel. Seemed like a good idea to avoid.

    Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dirty sheets and towels to get to our room. We even saw some sheets and towels with vomit and blood on them. Can't imagine the health department would approve. Just get a cart and leave at both hallway ends to put soiled linens in instead of having guests have to see this. It wasn't just a few minutes or even an hour, it was hours. Steve Wynn would flip a lid seeing this. Totally understaffed for New Years Eve holiday. 3 slow elevators that also serve for housekeeping and everything else so mornings are insane and takes 15-20 minutes to get down. Rude front desk staff, had no clue what was going on at all and seemed put off to even be asked a question. For some reason they cram all of the food items, toaster, etc. in a small corner section of the concierge lounge so everyone has to crowd in to that corner and wait for their toast, etc. It would be so much better to move the computer and printer into that corner space and spread the food items out on the long bar area at the end of the room or anywhere else in the nice big large rooms. Anyone with basic food and hospitality knowledge would quickly see this as an easy crowd control flow fix. The literature all says the lounge is open all day but whenever you try to access not during the breakfast or evening times, it was locked. The entrance to the hotel could use some updating, upgrading. Automatic doors would be nice as opposed to 2 sets of heavy doors that collapse on you as you come through with luggage and poor bellman. The showers had luke warm water and no water pressure. That was a major bummer.

  • Excellent
    Jul 2017
    10.0

    Very clean property, friendly staff, great location and nicely decorated.

    Slow elevators

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About

Overview

The Whiteney Peak Hotel offers something unique compared to other hotels in the Reno area. It is the only non-gaming, non-smoking, independent hotel in the Reno area. It is perfect for business or leisure travelers seeking a quiet, ambient stay in Reno.

The stunning high-rise hotel offers a plethora of accommodation options, including king rooms, spacious suites, and club rooms. All accommodations offer free high-speed wifi, flat screen televisions, coffee makers, mini fridges, microwaves, plush bedding, spacious bathrooms, custom bath products, modern decor, and air-conditioning. The 16th floor boasts ultra-chic suites with spacious living room areas and bars. All club rooms and suites include access to a premium lounge with complimentary breakfast, snacks, and drinks. All rooms are pet and kid-friendly. Laundry service and room service is available.

The hotel has an all-inclusive option available for guests. A 24/7 gym is fully-equipped with free weights, cardio machines, and exercise equipment. There is also a rock climbing center with a kids’ wall. An airport shuttle is available for airport transfers. Business travelers can utilize the onsite business center which holds space for meetings, conferences, and corporate events.

The onsite farm-to-table restaurant, Roundabout Grille, offers an impressive seasonally changing menu of upscale fare. A wide range of American classics are created with fresh, natural, high-quality ingredients. Some menu offerings include grapefruit & beet salad, tuna poke, hanger steak, and more. The restaurant is open for breakfast, lunch, dinner, and happy hour.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.7 Excellent

based on 816 reviews

9.1

Cleanliness

8.9

Comfort

8.9

Staff

8.3

Value for money

Check in

15:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Wedding services
Free Wi-Fi
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Terrace/Patio
Increased accessibility
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Fire extinguisher
Gift shop
EV charging station
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Room service
Smoke alarms
Heating
Shower cap
Golf
Slippers
Sofa
Evening entertainment
Alarm clock
CCTV in common areas
Allergy-free room
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Body soap
Hairdryer
Fitness center
Breakfast in the room
Tea/coffee maker
Cable or satellite TV
Telephone
Carpeted
Mountain view
24-hour security
Air-conditioned
Toilet
Toilet paper
Safe
Sauna
Airport shuttle (surcharge)
Clothes rack
Trash cans
Coffee machine
Long-term parking (surcharge)
Conditioner
Parking (surcharge)
Valet parking
Desk
Vending machine (drinks)
VIP room facilities
Bathrobe
Private bathroom
Wardrobe or closet
24hr front desk
Storage available
Shuttle service (additional charge)
Night club

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Photos

All Photos (35)
Building (1)
Bedroom (9)
Bar (1)
Lobby (2)

Location

Most Popular Landmarks

  • Reno Amtrak Station 170 m
  • National Bowling Stadium 187 m
  • Reno Riverwalk District 273 m
  • Pioneer Center for the Performing Arts 0.4 km
  • National Automobile Museum 0.5 km
  • Washoe County Library 0.6 km

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