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|"Staff were friendly and helpful."||(in 42 reviews)|
|""Clean, nice hotel, friendly staff""||(in 23 reviews)|
|""Confortable, clean and good value for money""||(in 2 reviews)|
|"I didn’t recommend this hotel!"||(in 27 reviews)|
|"The first room was worse though."||(in 62 reviews)|
|""Front desk staff was disorganized, tired?""||(in 13 reviews)|
|room was so far||in 216 reviews|
|close to the airport||in 141 reviews|
|friendly staff||in 104 reviews|
|nice hotel||in 90 reviews|
|free airport||in 85 reviews|
|shuttle service||in 63 reviews|
|front desk||in 60 reviews|
|pool area||in 59 reviews|
|location was good||in 54 reviews|
|cold water||in 32 reviews|
|coffee maker||in 26 reviews|
|indoor pool||in 22 reviews|
|bed was very comfortable||in 19 reviews|
|vancouver||in 12 reviews|
|sandman||in 8 reviews|
|good value||in 6 reviews|
Reception manager Lin was outstanding. Responded to a couple of my misunderstanding and was really helpful doing some printing and scanning.
Clarify that at this point the shuttle is not running 24 hours as advertised. They did provide a taxi at 4am for me at no charge.
The woman checking us in was personable, courteous, greeted with a smile
Air conditioner did not work and was blowing warm air into the unit. Very hot evening no sleep. So sad.
Hotel is modern, well-featured and well-located.
Yellow stains on sheets. In-room heater very, very noisy and thus unusable. When staff were notified of these items at checkout, they took note of them but made no effort to offer compensation.
Staff was very friendly and helpful.
Nice family stay
Room was very comfortable, and also enjoyed the indoor and outdoor pool facilities. Great location for wanting to be near Richmond and also Vancouver.
AC in the room was broken.
The beds are extremely comfortable
There is a different Sandman hotel on the same street as the "Signature Sandman hotel." It is extremely confusing. Also, you need a room key to use the elevator, even to get down to the lobby!
Broken air conditioner, dirty pools and TV remotes missing. Everything is a little worn out. Wifi is useless.
Free access to adjoining Steve Nash fitness center
Wifi connection was poor and slow
Nice rooms. First night had no AC but hotel made it right and gave me a meal voucher for my trouble. Restaurant was average at best and over priced. Denny's on property was good.
1.5 mile walk to public transportation.
Clean and comfortable
Staff was courteous. The place is clean and tidy. There are restaurants on site and nearby although it's a bit lack of selection. The waterslide was a nice surprise.
Door key does not work every day. There is one day that I had it changed three times, one time was back to back, up and down twice. I told them if it did not work the last time, they would have to come up to my room since I was having arthritis flare-up. Walking up and down two times at the end of the day with my flare-up was not fun. They kept telling me it was my phone then my credit cards although they were kept separately, one in my coat pocket and the other in purse. In addition, it still did not explain the back to back two times in a roll. It is just ignoring.
Sandman Signature Vancouver Airport Hotel Resort is conveniently located just 3 miles from Vancouver International Airport in Vancouver, Canada. It is an ideal option for business or leisure travelers traveling in or out of Vancouver International Airport who are seeking a comfortable, upscale accommodation.
The hotel boasts 439 guest rooms and suites. Guests can choose from executive queen rooms with two queen beds, signature king suites, signature king rooms, deluxe king rooms with a view, deluxe queen rooms with two queen beds, and accessible rooms. All rooms are kid-friendly and pet-friendly (for an additional charge). This is a non-smoking property.
The stylish, polished rooms all feature high-speed wireless Internet, flat-screen televisions with cable channels, microwave, air-conditioning, a safe box for valuables, private balcony, coffee and tea making facilities, spacious en suite bathroom, complimentary toiletries, a workspace with desk and chair, and clothing storage spaces. Larger rooms and suites feature pull-out sofas. The penthouse accommodations are equipped with full kitchens and large balconies.
High-speed wireless Internet is available throughout the hotel free of charge. Free parking is provided onsite. The 24-hour airport shuttle is complimentary and makes frequent trips to and from the airport. Full laundry services are available for an additional fee. Business travelers can utilize the onsite meeting rooms and conference spaces. The onsite fitness center is fully equipped with exercise machines and free weights. Guests can unwind in the two outdoor swimming pools and a hot tub.
based on 535 reviews
Policies vary by room type and provider.
Sandman Signature Vancouver Airport Hotel & Resort is located at 10251 St Edwards Drive, 2.8 km from the center of Richmond. Bridgeport Metro Station is the closest landmark to Sandman Signature Vancouver Airport Hotel & Resort.
Check-in time is 16:00 and check-out time is 12:00 at Sandman Signature Vancouver Airport Hotel & Resort.
Yes, Sandman Signature Vancouver Airport Hotel & Resort offers free Wi-Fi.
Yes, Sandman Signature Vancouver Airport Hotel & Resort offers free parking.
Yes, Sandman Signature Vancouver Airport Hotel & Resort offers free airport shuttle service.
Sandman Signature Vancouver Airport Hotel & Resort is 5.1 km from Vancouver Intl. Sandman Signature Vancouver Airport Hotel & Resort is 11.4 km from Vancouver Coal Harbour.
Yes, Sandman Signature Vancouver Airport Hotel & Resort is a pet-friendly hotel.
Yes, Sandman Signature Vancouver Airport Hotel & Resort has a pool onsite.