10.0 Excellent2019 Nov 18
Pros: Very efficient staff—I was in my car in less than 5 min from arriving at the counterCons: I wanted a compact car, but the key to it was misplaced so I was given a “free upgrade” to an SUV. It was a definite upgrade in car, but as the city I was driving in had narrow streets and park places, I was wishing I had the compact instead. Really think twice about accepting an alternate class of car and if it will suit your needs as well.
10.0 Excellent2019 Sep 18
Pros: Arrangements made ahead of time were all right at pick up. Fairly quick pick up, quite straight forward. Super easy drop off.Cons: Would have preferred to pick a car from a few choices. The car was fine, economical on fuel but a little low to the ground for a few passengers.
10.0 Excellent2019 Sep 16
Pros: The staff was very friendly and made the process quick.
10.0 Excellent2019 Sep 05
Pros: Quick drop off and pickup. No hassles or surprises
3.6 Mediocre2019 Sep 05
Cons: I ordered an economy car for better mileage and got a truck which handled terribly and sucked down gas.
6.0 Good2019 Sep 03
Cons: under 25, I was tending to rent a suv and It was ok to do online. However, they said no when I was ready to pick up the car . I wish they can inform me early about not allowing people to rent a SUV who under 25before I am ready to drive the car.
5.2 Okay2019 Jul 29
Pros: The car was in very good conditionCons: the staff that provided the car had only upselling in mind, it was very impolite. was unfriendly. took advange on us
4.8 Okay2019 Jul 01
Cons: The vehicle had garbage in it when picked up. Pickup was unpleasant. Despite specifically booking the vehicle, the agent tried to upsell us on a different vehicle which was not suitable to our needs. When we declined, he seemed personally offended and was difficult for the rest of the interaction.
8.0 Excellent2019 Jun 02
Pros: Friendly staff. Cost efficient. Back up camera, Sirius radio, smooth ride, quiet engine.Cons: Rented a 6+ seater and originally given a 5 seater. The headrests in the foldable back seat did not stay up. Had to jerry-rig them to stay up.
3.2 Mediocre2019 May 20
Cons: I was charged an extra fee not present on kayak