Book National car rentals in Richmond

Richmond, BC, Canada
17 Aug — 24 Aug
Same drop-off
Richmond, BC, Canada
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" with low mileage"(in 349 reviews)
"Easy off"(in 174 reviews)
", with great efficiency."(in 185 reviews)

Cons

"No despite confirmation."(in 276 reviews)
" had terrible smell."(in 269 reviews)
"the I reserved wasn't available."(in 269 reviews)

Reviews for National in Richmond

Overall Rating7.8 GoodBased on 30 reviews
Cleanliness
8.9
Comfort
8.5
Overall
7.6
Pick-up/Drop-off
7.9
Value for money
7.4

Recent reviews

Traveler rating
8
4
0
3
1
Find reviews that mention:
2.0
Very poor communication and ability of customer service to sort even minor issues. Contradictory advice and poor systems.Reviewed 2022 Jun 05
review fromkayak
6.0
Car was very clean. Staff had no interest whatsoever. I had to go to another desk as no National staff were there. Very poor.Reviewed 2022 May 23
review fromkayak
1.9
There was no shuttle to take me to the off site pickup and no offsite address was given to me. I picked up the car at the Vancouver airport where they initially honored the kayak-National on-line price but charged me another $800. when I returned the car in perfect condition and fully gased. Customer Service processed my service objection but I haven't received confirmation of a charge reversal. I feel I've been scammed.Reviewed 2021 Sep 30
review fromkayak
7.9
We liked: the way we were treated by all the National folks. The car, a Hyundai Kona, was just perfect. I'd buy one if we didn't already have a year-old SUV. We didn't like: the really long line to get the car. The fact that while we thought we booked the car at the airport, we were actually supposed to pick it up elsewhere. And we really hated that we were charged a whole lot more for showing up early because of a last-minute flight change (although your agent was able to mitigate that a little).Reviewed 2021 Sep 17
review fromkayak
10.0
The best car rental we have ever had!Reviewed 2021 Jul 30
review fromkayak
9.2
Pros:Very easy and straightforward, fast service, great vehiclesCons:Prices need to be reduced a bitReviewed 2020 May 06
review fromkayak
8.8
Pros:Staff friendly, solve our needs. The pick up and drop off was very easy.Cons:O think the prices can lower a little more. There’s no need to charge so much, or you may have an insurance package less expensive. Otherwise it was really niceReviewed 2019 Aug 30
review fromkayak
6.4
Cons:Got the run around. Had to pay additional cab fare because terminal location was closed for the day. Was told to return to main airport and subsequently tried to charge us 3x the original amount.Reviewed 2019 Aug 22
review fromkayak
8.8
Pros:Staff on the phone helping make modification to rental and at pick up point were helpful, friendly and efficient.Cons:I know it’s the busy season and this was a one way rental but very expensive for a few hour rental.Reviewed 2019 Aug 09
review fromkayak
7.6
Pros:I regularly use national for all my business travel. They have great cars and great customer service when you BOOK THROUGH NATIONAL.Cons:National had originally told me they didnt have any cars, however I was able to book one through kayak. After booking with kayak my company contract with them was somehow no longer valid even though I had to still pay and do everything through National.Reviewed 2019 Jun 23
review fromkayak
2.0
A rental nightmarePros:Turning the car in at Seattle was as should have been.Cons:Overpriced!!! $630 for 2 days. We went to the National counter at Vancouver, and were told that they did not handle my rental. That I had to go to the South terminal. No instructions on how to get to the South terminal were given. We went around the airport lugging 5 suitcases and an infant for over 1 1/2 hours until a bus driver told us how to get to the remote terminal. I will avoid renting from National ever again.Reviewed 2018 Aug 30
review fromkayak
8.8
Receiving my carPros:Received a complimentary upgrade based on the fact that my car class was not availableCons:Transaction was completed with the agent but needed to wait while the manager handled the process of picking out my vehicle. I worked as a manager in rental car for 10 years and found this practice a bit strange. Also, we were asked to initial the vehicle inspection BEFORE we received and saw the car. This should never happen. The inspection should be done WITH the customer before they get the car. NATIONAL should know better than this.Reviewed 2018 Aug 26
review fromkayak

Where can I find National car rentals in Richmond?

4440 Cowley Cresent, National car rentals

Address

4440 Cowley Cresent

Hours

Tuesday07:30 - 15:30
Monday07:30 - 15:30
Friday07:30 - 15:30
Saturday00:00 - 00:00
Wednesday07:30 - 15:30
Sunday00:00 - 00:00
Thursday07:30 - 15:30

Phone

+1 604 273 6572

Address

Vancouver Intl Airport

Hours

Tuesday07:00 - 23:00
Monday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Wednesday07:00 - 23:00
Sunday07:00 - 23:00
Thursday07:00 - 23:00

Phone

+1 833 619 3652

Good to know

Most popular location

4440 Cowley Cresent

Most popular car type

Compact

Top tips for renting a car from National in Richmond

  • Compact rental cars from National in Richmond are around 71% cheaper than other car types, on average

FAQs about renting a car from National in Richmond