10.0
Easy process and great personality of the staff. Highly recommended. Less hectic and easy going.Reviewed 2023 Feb 09
review from![kayak]()
10.0
Ali at Richmond AVIS car rental was such a helpful and kind customer care professional ! He really made us have the best possible experience with our rental car. We will definitely use this company's services again! 5 stars !Reviewed 2022 Feb 14
review from![kayak]()
10.0
Pros:Staff were friendly, the car was nice, and I was told they hold the car regardless of when you show up.Cons:There wasn't an opportunity to mark down if the car had scratches or damage when you picked it up.Reviewed 2021 Apr 21
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4.0
Cons:Wish they would stop classifying “luxury” vehicles as a regular domestic POSReviewed 2021 Jan 07
review from![kayak]()
10.0
Pros:The owner is awesome; I've rented from here before and he makes every interaction unique. I'd recommend the Richmond location specifically because of that owner.Cons:N/AReviewed 2020 Apr 13
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8.8
Pros:Friendly staffCons:I wasn't counseled about the inability to pay for cashless tolling and now the company gets to charge me an additional fine. Seems to be true for multiple rental car companies thoughReviewed 2019 Oct 04
review from![kayak]()
10.0
Pros:fast, convenient, super nice attendants for pick up and drop off!Reviewed 2019 Sep 22
review from![kayak]()
6.8
Pros:Quick and easy pick up and drop offCons:Staff constantly interrupting and not listening at pick up. Trying to upwelling, cold and uninterested service Food and drinks underneath the front seats Not a sparkling clean carReviewed 2019 Sep 16
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9.2
Cons:Check-in to pick up very slowReviewed 2019 Aug 26
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2.0
Pros:nothing - staff were rude and not at all helpfulCons:everything - will NEVER EVER use Avis againReviewed 2019 Aug 18
review from![kayak]()
2.0
Pros:nothing - the staff were rude and not at all helpfulCons:everythingReviewed 2019 Aug 18
review from![kayak]()
7.6
Pros:Good carCons:Wait time in line when renting the car VancouverReviewed 2019 Aug 12
review from![kayak]()