|"Old world style and great staff."||(in 69 reviews)|
|"The location was perfect."||(in 52 reviews)|
|"My favorite feature was the huge"||(in 1 review)|
|"Service was slow and breakfast was unexceptional."||(in 6 reviews)|
|"Parking (like all of Richmond) was terrible."||(in 15 reviews)|
|"Breakfast was not included in my package."||(in 7 reviews)|
Did a similar review for Expedia right after I had checked in. In my review I suggested updating some of the rooms and hotel features. My review got sent to the hotel staff immediately and they responded promptly. When we arrived downstairs the next morning for checkout the receptionist was gossiping with the bellmen about our review and speaking negatively about us. When she noticed we had arrived to the desk she confronted us about our review and said she had received it. She tried to make us feel uncomfortable and sorry for leaving them a poor review. Will not be returning to this hotel for this reason alone.
Great location for exploring canal walk area.
Elegant clubby atmosphere. Well appointed room and comfy bed.
Plumbing made noise during the night.
-Great location -Beautiful hotel -Very friendly and helpful staff -Pizza deliveries right to room door
-Menu was not as expanded as I thought it would be -Reserved room w/ balcony. To our major disappointment, our balcony had a 5 1/2 foot wall that was not noted in advertisement - major let down.
Clean. Great location! Comfortable bed.
Broken coffee maker. No biggie, Starbucks is across the street.
Room / Hotel staff overall was clean and hospitable
I didn't like the fact that we were stuck in a room in the back facing a wall. I will probably go back to the Omni or try the Renaissance Hotel next time in Richmond. At least there you're not looking at brick walls. I parked on the street couple blocks up due to over priced valet......it simply isn't needed with the parking garages around.
Could Use Some Updating
Staff was friendly and helpful, room was clean and quiet.
Lighting in the room was not bright enough; at least one mirror should be available in the room, outside of the bathroom; headboard was not attached firmly so it banged against the wall with any movement(had to wedge a towel between it and the wall).
Quaint and location was great! Staff was fantastic! Every one of them during our stay-- from the valet to housekeeping.
The noise from the street and the bed mattress seems to be old.
Wonderful weekend stay
The staff was extremely helpful and willing to support with all our needs! Great location in downtown Richmond. Walking distance to great resturants and bars.
The hotel was nicely maintained and clean with very nice rooms. The location was great and walkable to many restaurants and shops.
I was disappointed when they confirmed my request for a small refrigerator via text message but once I got there couldn't find it in my room. I called the front text who notified me that there are no rooms with refrigerators but they could refrigerate things for me for 31$/day. NO thanks because I was also surprised by the 21$/day for parking.
Location was great. Staff was responsive to an issue we had. Beautiful lobby and restaurant. Room just the right size unlike other boutique hotels.
Parking is too expensive. Housekeeping was a little too anxious to clean the room.
The staff was friendly and professional. The rooms spacious. The beds were to die for! By far the best rest I've had in some time. I would definitely return when in Richmond again.
Alfreda and Lilly were absolutely wonderful at the front desk!
Nestled in the heart of the Shockoe Slip Historic District, The Berkley Hotel offers comfortable upscale accommodation for guests. The European-style boutique hotel boasts 55 guestrooms, artfully styled with high ceilings, high-quality fabrics and solid cherry furnishing. The guestrooms feature air conditioning, flat-screen TVs, and private bathrooms. Upgraded suites come with added living spaces, multiple beds, and scenic terrace views.
Guests get to enjoy a daily cooked-to-order breakfast with optional room service. The hotel also houses an on-site restaurant that serves regionally inspired dishes over breakfast, lunch, and dinner, as well as a lounge where guests can enjoy hand-crafted cocktails and wine. In addition, the hotel is situated close to several nearby restaurants, such as The Cobblestone Bar and Grill, Sam Miller’s Restaurant and Mijas Cantina.
Visitors at the hotel are provided complimentary wireless internet in the rooms and public areas. Other amenities include a limo/town car service and a 24-hour full-service business center. The hotel also boasts more than 3,650 square feet of space for meetings and other events with quiet meeting spaces, a 100-guest ballroom, smaller meeting rooms, and provisions for audio-visual equipment on request.
The Berkley Hotel’s location in downtown Richmond puts it within minutes from the Canal Walk, the Virginia State Capitol, and the Old City Hall. It’s within a 30-minute walk from the Altria Theater and 20 minutes from the Richmond Coliseum. It’s also situated 20 minutes from the Richmond International airport. Other nearby landmarks include the Great Richmond Convention Center, Virginia Commonwealth University, and Broad Street.
based on 465 reviews
Policies vary by room type and provider.
The Berkeley Hotel is located at 1200 East Cary Street in Shockoe Slip, 0.7 km from the center of Richmond. Virginia State Capitol is the closest landmark to The Berkeley Hotel.
Check-in time is 16:00 and check-out time is 12:00 at The Berkeley Hotel.
Yes, The Berkeley Hotel offers free Wi-Fi.
No, The Berkeley Hotel does not offer free parking.
No, The Berkeley Hotel does not offer free airport shuttle service.
The Berkeley Hotel is 10.7 km from Richmond Byrd Intl. The Berkeley Hotel is 94.5 km from Newport News Intl.
Yes, The Berkeley Hotel is a pet-friendly hotel.
No, The Berkeley Hotel does not have a pool onsite.