|"Very clean and friendly staff"||(in 85 reviews)|
|"Nice, large, comfortable, great breakfast."||(in 114 reviews)|
|"wonderful clean, great location friendly staff."||(in 65 reviews)|
|"Don't like fake eggs."||(in 8 reviews)|
|"Hot tub was not working."||(in 7 reviews)|
|"Hotel not what I expected"||(in 16 reviews)|
Very clean and staff were great.
Staff was friendly and accommodating. Room was very clean and comfortable. The location was perfect for our needs. Close to what we wanted to see but out of the way. Great all around.
Nothing I didn't like
I asked for a copy of my billing and was told that I had made the booking online so no copy.I was reading the information in my room and it mentioned the possibility of having swim wear available when I asked at the desk the girl was lost or should I say clueless as to what I was talking about.
Very quiet A lot close by
Comfortable and Good breakfast
Clean and comfortable! Nothing smelled or looked dirty. The free breakfast included eggs, bacon and waffles, which was unexpectedly nice.
Wish the blackout curtains could pull shut, but only the sheer curtains went all the way across the window. We had an infant, so extra darkness would have been nice.
Guarenteed stay - no need call if you're checking in late, black out curtains, hot breakfast included until 10 a.m. with a great pastry/waffle & beverage selection.
ADA compliant bathroom door swung in crowding what would have been an otherwise large bathroom, the eggs were bland & there was no hot sauce or cheese to make them more palatable, the bacon was oddly excessively smoke flavored.
Clean, comfortable, good food
Everything was great!
I could here the guest using the restroom upstairs.
Great location, clean, higher end finishings, friendly staff.
Breakfast left a lot to be desired.
It was clean overall and the room was spacious. Good location.
The radiator was very loud and seemed to come on about every 20 min. My mom said the same thing about her room (before I even mentioned it). Also the wifi signal in our room was weak and often I had trouble staying connected.
I never made it there. Trip was cancelled.
Easy check in. Decent breakfast.
Absolutely worthless internet. Apparently this has been a problem for months. A crucial feature in any hotel and owners refuse to fix. We were connected to tech support who ran us through the paces which did nothing. Constant signal fluctuations and drop offs. Would never have wasted our money if we knew their was basically no usable internet service. In addition key cards repeatedly failed. At times we had to make 3 trips back and forth to get a working key card. Front desk blamed in on cell phones. Obv. the owners of this Wingate franchise went with the lowest bidders on all services. Shame. Always had good experiences with Wingates until this one.
The room was clean and the cleaning staff great
The Desk person was very very annoying and unprofessional
Close to meeting location.
Construction in area...noisy
Conveniently located off Interstate 64, this Wingate by Wyndham Richmond Short Pump is near shopping at Short Pump Town Center, Richmond International Raceway, Colonial Downs, Metro Richmond Zoo, Kings Dominion, and many local restaurants. Ideal for both work and play, this smoke-free lodging offers complimentary breakfast, complimentary internet, electric car charging stations, indoor pool, hot tub, meeting and conference rooms, and 24-hour business center with complimentary print, copy and fax services. There is no charge for kids under 17 when staying with an adult.
based on 911 reviews
Policies vary by room type and provider.
Guests traveling with new or existing direct bookings for stays at Wingate by Wyndham Richmond Short Pump through June 30, 2020 will have their cancellation or change penalties waived up to 24 hours prior to arrival. For more information, visit the Wyndham Group Response to COVID-19 page.
Wingate by Wyndham Richmond Short Pump is located at 13991 North Gayton Road, 21.5 km from the center of Richmond. Regency Square Mall is the closest landmark to Wingate by Wyndham Richmond Short Pump.
Check-in time is 15:00 and check-out time is 12:00 at Wingate by Wyndham Richmond Short Pump.
Yes, Wingate by Wyndham Richmond Short Pump offers free Wi-Fi.
Yes, Wingate by Wyndham Richmond Short Pump offers free parking.
No, Wingate by Wyndham Richmond Short Pump does not offer free airport shuttle service.
Wingate by Wyndham Richmond Short Pump is 32.4 km from Richmond Byrd Intl. Wingate by Wyndham Richmond Short Pump is 89.5 km from Charlottesville Albemarle.
No, pets are not allowed at Wingate by Wyndham Richmond Short Pump.
Yes, Wingate by Wyndham Richmond Short Pump has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.