Pros (+) Friendly staff, microwave and fridge in the room and good breakfast.
Cons (-) Rooms could use some updating
2 stars
Best Western Rochester Marketplace Inn
Photos of Best Western Rochester Marketplace Inn
Overview
Providing a shuttle to Greater Rochester International Airport, plus complimentary Wi-Fi, Best Western Rochester Marketplace Inn is a comfortable place to stay in Rochester. It also provides an express check-in and check-out feature, a bowling alley and a 24-hour business centre.
There are a variety of amenities on offer to guests of the hotel, such as laundry facilities, a 24-hour reception and luggage storage. A gym is available to guests wishing to keep up their exercise regimes while travelling.
Best Western Rochester Marketplace Inn has 98 well-appointed rooms that are equipped with a variety of essential facilities to ensure guests have an enjoyable stay. They are also fitted with a microwave, a refrigerator and a hair dryer.
The area surrounding the hotel has a range of cafés and restaurants. Park Point at RIT and Rochester Institute of Technology are a quick drive away.
Latest deals for Best Western Rochester Marketplace Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Rochester Marketplace Inn
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
Services and conveniences
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Parking
- EV charging station
- Airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Refrigerator
- Coffee machine
- Microwave
Media and entertainment
- Flat-screen TV
- DVD player
Accessibility and suitability
- Increased accessibility
- Elevator
Health and safety
- Daily housekeeping
- Safe
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Rochester Marketplace Inn
7.6
Good
1258 verified ratings
Wonderful
495
Very good
233
Good
190
Okay
98
Fair
100
Mediocre
56
Poor
86
Summary of reviews
Guests say
Guests generally appreciated the good location and friendly service of the hotel, noting the quality of the breakfast as a positive aspect. However, some guests faced issues with noise from adjoining rooms, maintenance problems, and a lack of expected amenities like a restaurant and proper room conditions. The staff, despite these challenges, received commendations for their helpfulness and accommodating nature.AI-Generated from customer reviews
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Pros (+) location.
Cons (-) no indoor pool.
Pros (+) Clean room Comfortable bed, pillows Great staff Complimentary bottled water
Cons (-) Small rooms Breakfast was very basic
Pros (+) I loved the upgrades. The room was so nice and comfortable. The cable was great and I was able to connect to Wifi and complete my classwork with No issues. I always stay at the Best Western wherever I go!
Cons (-) My daughter reserved the room for me with one of my credit cards through Kayak and the amount was in hold. When I went in I stated I have a reservation under my name with Kayak and I'd like to check in. They stated the card I used with Kayak won't be charged it's just to hold the money and that they will complete the transaction. I found that odd because this is how I do my business when hotels ar...
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Pros (+) Experience was great.. Check in Friendly easy and accommodating. They asked if I preferred a certain floor. The room was very clean and comfortable. The price was great
Location
940 Jefferson Road, Rochester, NY 14623-3214
What's nearby
- University of Rochester4.8 km
- Highland Park5 km
- House at 235-237 Reynolds Street6.3 km
- Strong National Museum of Play7.3 km
- Susan B. Anthony House7.4 km
- Blue Cross Arena7.4 km
- Edward E. Boynton House7.5 km
- Rochester Zen Center7.5 km
- Rochester Museum & Science Center7.5 km
- Main Street Bridge7.6 km
- Hyatt Regency Rochester7.7 km
- First Federal Plaza7.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Rochester Marketplace Inn
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Value for money | 7.3 |
|---|---|
Distance to city center | 7.5 km |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 5.9 km |