Pros (+) Friendly staff, microwave and fridge in the room and good breakfast.
Cons (-) Rooms could use some updating
2 stars
Best Western Rochester Marketplace Inn
Photos of Best Western Rochester Marketplace Inn
Overview
Providing a shuttle to Greater Rochester International Airport, plus complimentary Wi-Fi, Best Western Rochester Marketplace Inn is a comfortable place to stay in Rochester. It also provides an express check-in and check-out feature, a bowling alley and a 24-hour business centre.
There are a variety of amenities on offer to guests of the hotel, such as laundry facilities, a 24-hour reception and luggage storage. A gym is available to guests wishing to keep up their exercise regimes while travelling.
Best Western Rochester Marketplace Inn has 98 well-appointed rooms that are equipped with a variety of essential facilities to ensure guests have an enjoyable stay. They are also fitted with a microwave, a refrigerator and a hair dryer.
The area surrounding the hotel has a range of cafés and restaurants. Park Point at RIT and Rochester Institute of Technology are a quick drive away.
Latest deals for Best Western Rochester Marketplace Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Rochester Marketplace Inn
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
- DVD player
General
- Window
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Bowling
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Fitness
- Fitness center
Reviews of Best Western Rochester Marketplace Inn
7.4
Good
1266 verified ratings
Wonderful
500
Very good
234
Good
190
Okay
98
Fair
100
Mediocre
57
Poor
87
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many highlighting the good breakfast options. However, there were notable complaints about noise levels from adjoining rooms and hallways, as well as cleanliness issues in some areas. Overall, while the hotel met expectations for many, improvements in maintenance and noise control are needed.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.3 out of 10
15 reviews
7.3 out of 10
1 review
8.7 out of 10
4 reviews
All reviews
Pros (+) location.
Cons (-) no indoor pool.
Pros (+) Clean room Comfortable bed, pillows Great staff Complimentary bottled water
Cons (-) Small rooms Breakfast was very basic
Pros (+) I loved the upgrades. The room was so nice and comfortable. The cable was great and I was able to connect to Wifi and complete my classwork with No issues. I always stay at the Best Western wherever I go!
Cons (-) My daughter reserved the room for me with one of my credit cards through Kayak and the amount was in hold. When I went in I stated I have a reservation under my name with Kayak and I'd like to check in. They stated the card I used with Kayak won't be charged it's just to hold the money and that they will complete the transaction. I found that odd because this is how I do my business when hotels ar...
Read more
Pros (+) Experience was great.. Check in Friendly easy and accommodating. They asked if I preferred a certain floor. The room was very clean and comfortable. The price was great
Location
940 Jefferson Road, Rochester, NY 14623-3214
What's nearby
- University of Rochester4.8 km
- Highland Park5 km
- House at 235-237 Reynolds Street6.3 km
- Strong National Museum of Play7.3 km
- Susan B. Anthony House7.4 km
- Blue Cross Arena7.4 km
- Edward E. Boynton House7.5 km
- Rochester Zen Center7.5 km
- Rochester Museum & Science Center7.5 km
- Main Street Bridge7.6 km
- Hyatt Regency Rochester7.7 km
- First Federal Plaza7.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Rochester Marketplace Inn
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Value for money | 7.5 |
|---|---|
Distance to city center | 7.5 km |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 5.9 km |