Rochester car rentals

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Rochester, NY, United States
4 Dec — 11 Dec
Same drop-off
Rochester, NY, United States
Fri 04.12
Noon
Fri 11.12
Noon

Rochester car rental information

Pick-up locationRochester
Rental locations21
Airport locations9

Rochester car rental reviews and directory

Rated #1
Hertz
Best rated
7.9 Good (194 reviews)
3 locations in Rochester
Hertz
Locations in Rochester
1200 Brooks Avenue+1 585 328 3700
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1301 East Ridge Road+1 585 338 1190
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
15 Elmgrove Park+1 585 426 2440
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
  • 8.1
  • 8.1
  • 7.8
  • 7.6
  • 7.9
Recent reviews
9.6 Excellent2020 Oct 19
Pros: yesCons: Toyota corollas are rather cozy for a 3000 mile trip. Next time we will get a bigger car. Not the fault of Hertz.
10.0 Excellent2020 Sep 13
Pros: Staff at pick up was easy and very friendly.Cons: The drop off on the locations off day could be better. The key drop off was a slot in the door with no cover and I could see all other keys dropped off. Anyone could have used a hanger or long item to grab any set of keys to take a return rental. Need to make it so you can’t see in with a sleeve not letting anything to be removed once put in.
10.0 Excellent2020 Sep 11
Pros: Everything was easy. I will definitely use them again.Cons: Everything was great.
7.2 Good2020 Aug 03
Pros: Staff was good when I picked up the minivan The vehicle was big enough for what I needed it for. The vehicle was easy to drive.Cons: The vehicle had a very strong odor of cigarettes That was very disappointing since I was in the car for several hours.
3.2 Mediocre2020 Jun 30
Pros: Car was in clean condition overall.Cons: The inside of the car smelled like someone had recently tried to cover up the smell of cigarette smoke, but that’s only a small complaint. The main issue is that Hertz is slowing customers to book one-way cars with drop-off locations That have been shut down. When I arrived at my drop off location on time after 7 hours of driving, I found out that the location has been closed for several weeks and it’s not possible to leave the car there. I then had to sit on hold with poor customer service for 2 hours when they finally told me to call back tomorrow morning so they can then tell me where to leave the car...it’s yet to be seen if I’ll be charged extra for all of this. I will not be booking with Hertz ever again.
8.0 Excellent2020 Jun 23
Pros: Liked the free upgrade to a larger vehicle.Cons: Drop off was confusing. It appeared there was one person to record drop offs and there were like 30 cars in the drop off area.
6.4 Good2020 May 24
Pros: The car was niceCons: Tell us about the hidden fee
7.6 Good2020 Jan 27
Cons: Picking up the car took forever.
4.0 Okay2019 Dec 28
Pros: Helpful staff at pick up.Cons: The price was a scam. I told I could prepay for a better deal only to find out I would be forced to pay more later. 1.) There is a fee for dropping off at a non-airport, something not part of the quoted price. 2.) was charged taxes when I picked up the car. Basically the price they quote you is just a scam to get you to commit to renting from them.
7.6 Good2019 Oct 29
Cons: There was no Hertz rep there for delivery or pick up
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Rated #2
Budget
7.7 Good (107 reviews)
3 locations in Rochester
Budget
Locations in Rochester
1200 Brooks Avenue+1 585 464 6093
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1225 Jefferson Road+1 585 424 2858
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 13:00
360k Greece Ridge Center Drive+1 585 368 0138
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
  • 7.9
  • 7.8
  • 7.7
  • 7.7
  • 7.4
Recent reviews
4.4 Okay2019 Dec 30
Cons: Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.
4.0 Okay2019 Nov 20
Pros: Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.Cons: They could have given me what I ordered or upgraded me at no charge.
10.0 Excellent2019 Sep 30
Pros: Yes
8.0 Excellent2019 Sep 13
Cons: The car was dirty on the outside. The agent in Rochester was very helpful.
3.2 Mediocre2019 Aug 11
Pros: Staff was not friendly and not helpful. Was charged extra because they did not have drop box
10.0 Excellent2019 Jul 26
Pros: Staff was friendly and helpful at pick up and drop off
7.6 Good2019 Jun 19
Pros: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.Cons: Outside of the warranty coverage - nothing much.
6.4 Good2019 Apr 16
Cons: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad
9.2 Excellent2019 Feb 17
Cons: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.
6.8 Good2018 Nov 24
Cons: The car reeked of cigarette smoke and air freshener.
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Rated #3
Enterprise
8.6 Excellent (61 reviews)
6 locations in Rochester
Enterprise
Locations in Rochester
1200 Brooks Ave- Roch. Airport+1 833 813 5265
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1795 Ridge Rd E+1 585 467 7700
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
248 Buell Rd+1 585 235 6700
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
4111 W Henrietta Rd+1 585 359 3500
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
568 East Main Street+1 585 423 2220
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
763 Linden Ave+1 585 264 9990
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
  • 8.5
  • 8.6
  • 8.6
  • 8.8
  • 8.5
Recent reviews
10.0 Excellent2020 Nov 02
Pros: Fast and professional service. Great car.
10.0 Excellent2020 Sep 11
Pros: Got an amazing deal on a chevy tahoo rental. Then they were all out so we got upgraded to a 12 passenger van at no additional cost. It was amazing.Cons: Nothing. Pick up was quick. Drop off was quick. Free upgrade was amazing. This was a perfect experience.
10.0 Excellent2020 Aug 26
Pros: Yes, staff was great, and did a great job with curbside pickup/returns related to COVIDCons: Nothing. Friendly and efficient staff. Process simple. Great choices in vehicles. Would highly recommend.
3.2 Mediocre2020 Aug 24
Pros: NothingCons: The vehicle I ordered was not available, I was offered a different vehicle at a higher rate, no other options were available to me. For the vehicle I picked up was dirt and had a very strong order of marijuana.
10.0 Excellent2020 Jul 19
Cons: Went through the car with me. It did a lot of great things a have never seen.
10.0 Excellent2020 Jul 14
Pros: The staff was very accommodating and helpful.
9.6 Excellent2020 Jun 29
Cons: Interior was about 95 percent clean but that may be a result of COVID-19. Overall I was satisfied with the choice of vehicle.
2.0 Mediocre2018 Sep 10
Pros: N/ACons: There was no car upon arriving at enterprise
9.6 Excellent2018 Jul 12
Helpful and friendly staffPros: Customer service was great - no issues with the car. It had some minor wear and tear on the outside, but they took note before we drove off. So close to the airport - overall savings was well worth the cost of a Lyft to get there.
10.0 Excellent2018 Mar 26
Pros: Very economical
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Rated #4
Avis
7.2 Good (35 reviews)
3 locations in Rochester
Avis
Locations in Rochester
1200 Brooks Avenue+1 585 328 6600
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1225 Jefferson Road+1 585 427 8170
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 13:00
360K Greece Ridge Center Drive+1 585 720 5370
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
  • 7.6
  • 7.2
  • 6.9
  • 7.3
  • 7.2
Recent reviews
4.8 Okay2020 Aug 16
Cons: The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.
7.6 Good2020 Feb 03
Cons: Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.
3.6 Mediocre2019 Dec 12
Cons: Overcharged
7.2 Good2019 Jul 29
Pros: The car was a very nice car, clean and new, drove well. Dropoff at the Pittsburgh airport was very easy.Cons: The pickup location at Jefferson in Rochester was hard to find, and I couldn't figure out how to get through the phone system to talk to the person at the office to get more detailed directions. Representative could have been more informative about terms and where the car actually was.
8.4 Excellent2019 Jul 22
Pros: accommodating and good valueCons: Gas mileage and appearance of car were excellent. Very tight and cumbersome getting in and out of the car.
2.0 Mediocre2018 Jul 24
the location was closed!Pros: nothingCons: the location kayak sent us to was closed!!!!
4.4 Okay2018 May 04
Avis Bait and SwitchCons: Avis did not have the car class that was confirmed in the reservation available -- in fact, they had no cars, only SUVs and a van. We had confirmed the reservation for a premium and without an upcharge only an SUV was available which was unsuitable for the event we were attending. We had no other choice but to upgrade to a van for an extra $100 or leave without a large enough vehicle. We should have walked away instead of agreeing to the extra expense. Avis will not consider any sort of refund for the extra charge which is very disappointing. Obvious bait and switch tactic and very unprofessional. In the future there are many other rental agencies to consider other than Avis.
2.0 Mediocre2018 Jan 08
Pros: The sales agent was accommodating.Cons: The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.
4.0 Okay2017 Dec 31
Cons: Car had no windshield wiper fluid and was dangerous to drive in the snow
10.0 Excellent2017 Oct 24
Great DealPros: The price was excellent. The car was practically brand new. It’s a nice model with a lot of technological features that made the trip nice.Cons: I don’t have anything to complain about.
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Rated #5
Dollar
8.2 Excellent (8 reviews)
1 location in Rochester
Dollar
Locations in Rochester
1200 Brooks Avenue+1 866 434 2226
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 8.2
  • 8.2
  • 8.2
  • 8.2
  • 8.2
Recent reviews
10.0 Excellent2020 Oct 14
Pros: This was fast and easy! From pick up to drop off no hassle! Thank youCons: Nothing! This company was great!
2.0 Mediocre2020 Aug 25
Pros: N/ACons: I had to cancel my trip because of COVID and I wasn't even able to get my money back. Ridiculous.
6.0 Good2020 Aug 01
Cons: Similar vehicle not available. Unexpected addl charges.
10.0 Excellent2020 Mar 22
Pros: Very friendly staff. Ease of picky and drop off.Cons: The local phone number should be more visible or available in the materials.
10.0 Excellent2020 Jan 30
Pros: The price was good, staff was friendly, service was fast, and location was convenient.Cons: Nothing could have been better. Perfect.
10.0 Excellent2020 Jan 27
Pros: The counter clerk added taxes at the airport in addition to the rental cost which was paid in full in advance. I didn't expect it. I thought that it was fully paid for.Cons: When I returned the car, I had to note the mileage on the car and note the gas level and then take the key to the airport counter clerk to confirm. I had to wait inline for more than 30 minutes, time I didn't budget for.
Rated #6
Alamo
8.2 Excellent (14 reviews)
1 location in Rochester
Alamo
Locations in Rochester
248 Buell Rd+1 833 813 5269
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 8.5
  • 8.2
  • 8.1
  • 8.2
  • 7.7
Recent reviews
2.0 Mediocre2020 Mar 29
Cons: At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.
10.0 Excellent2020 Feb 12
Pros: The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.Cons: Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.
9.2 Excellent2020 Feb 06
Pros: YesCons: The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.
8.8 Excellent2020 Jan 28
Cons: place to leave car
4.8 Okay2017 Jul 30
OK, but don't get a flat tire!Pros: proximity to airportCons: was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.
8.0 Excellent2017 Jul 12
Pros: Rental agent very personable and friendly
9.2 Excellent2016 Oct 19
easyPros: picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch
10.0 Excellent2016 Sep 07
Pros: gas mileage and extra room
10.0 Excellent2016 Jul 24
Thanks for askingPros: Nice car, great price and good service.
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Easirent
1 location in Rochester
Easirent
Locations in Rochester
Greater Rochester International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
keddy by Europcar
1 location in Rochester
keddy by Europcar
Locations in Rochester
Unit 8 Castleview Business Est Gas House Lane
Recent reviews
National
1 location in Rochester
National
Locations in Rochester
1200 Brooks Ave- Roch. Airport+1 833 823 5637
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Recent reviews
Sunnycars
1 location in Rochester
Sunnycars
Locations in Rochester
1200 Brooks Avenue
Recent reviews
419 travelers who rented a car in Rochester gave the car agency they used an average rating of 7.9

Car rental locations in or near Rochester

Good to know

Most popular car type

Intermediate

When to book a rental car in Rochester

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Rochester

  • Book your rental car in Rochester at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Rochester are around 33% cheaper than other car types, on average

FAQs about renting a car in Rochester

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type in Rochester.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Rochester are Enterprise (8.5, 140 reviews), Alamo (8.5, 102 reviews), and Hertz (7.9, 200 reviews).

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Rochester costs ₪179 per day, on average.

  • A Economy car rental in Rochester costs ₪196 per day, on average.

  • A Compact car rental in Rochester costs ₪410 per day, on average.