Jacksonville car rentals

Jacksonville car rentals

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Jacksonville, FL, United States
3 Oct — 10 Oct
Same drop-off
Jacksonville, FL, United States
Sun 03.10
Noon
Sun 10.10
Noon
Driver's age:

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Jacksonville car rental information

Pick-up locationJacksonville
Rental locations60
Airport locations18

Jacksonville car rental reviews and directory

Rated #1
Dollar
Best rated
7.4 Good (271 reviews)
1 location in Jacksonville
Dollar
Locations in Jacksonville
  • 7.7
  • 7.7
  • 7.3
  • 7.3
  • 7.3
Recent reviews
7.9 Good2021 Aug 24
Cruise control was a pain to get to work. Other than that it was good
8.0 Excellent2021 Jun 20
everyone was very helpful and friendlyI was told I would expect $200.00 deposit back within 2 days It has been 7 and no refund
8.0 Excellent2021 Jun 09
Staff was friendly, drop-off was very efficient.Prices are high right now. Staff at pickup talked very fast and in a way designed to get you to opt in for insurance without having time to think about it.
10.0 Excellent2021 Jun 04
Y
2.0 Mediocre2021 May 17
NothingThe car left us stranded. Had to find an alternate ride to make our flight.
8.0 Excellent2021 May 16
Drop off was very easy. Friendly person.Wait for pickup was long. All counters were not staffed. No car choice.
10.0 Excellent2021 May 08
Nice, efficient staff/pickup. Perfect size of car.Confusing to find right place to drop off. Had to ask staff at a competitor's counter. Would have been helpful to have had signs posted on all sides of the Dollar "hut" directing customers to Hertz and how to get back there, since alreary passed.
10.0 Excellent2021 Apr 26
Staff was friendly, but only interaction with two peopleRental desk needed more help. One person at the desk and he had right arm in a sling, so he was trying to do forms one handed. Line was forming that he could not handle on a timely basis. Poor management...
2.0 Mediocre2021 Apr 24
I prepaid for a intermediate SUV. When I arrived at the counter I was told there was a 30 minute wait for cars. Then I was told there are no intermediate SUV's available and I was given a Toyota Camry. When I asked about the price difference, I was hastily told by the agent (who was unapologetic) that she could not help me and that I was to go the the counter at the return center. At the return center, the line was very long and moving quite slowly. The airport shuttle arrived and I had to get out of line and was never able to have my rental charges adjusted. I was legally contracted for and paid for a larger and more expensive rental. I am entitled to a partial refund.
8.0 Excellent2021 Apr 12
Easy and fastLower prices would have been nice
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Rated #2
Budget
7.2 Good (249 reviews)
7 locations in Jacksonville
Budget
Locations in Jacksonville
  • 7.3
  • 7.5
  • 7.1
  • 6.9
  • 7.2
Recent reviews
10.0 Excellent2021 Sep 14
Car was wonderful, 12k and clean, unlike competitors 44k with damage.
1.9 Horrible2021 Sep 07
The car smelled like mold like it was cleaned with dirty mop water. The 4 x 4 maintenance light came on / on my way back. Cannot connect to maps to display on the screen. Told the agent when I return the car the issues I was having she didn’t care and was very rude.
1.9 Horrible2021 Aug 24
Didn’t even have the car available
1.9 Horrible2021 Aug 09
They couldn’t book me at the airport! Said it would be $500 for the weekend. I did not go with them, I switched to Avis
1.9 Horrible2021 Jul 12
I did not like anything the guy that helped us treated us like he did not care to even help us. Being in the customer service business i k ow how important is the customer and the different ways that we can make a customer happy even if we cannot help we still do everything possible to make it happen but at least trying but the guy treated us very poorly because our credits were low. He does not even know our situation we had the money to rent it. But you can rest assure i will never go through budget again.
10.0 Excellent2021 Jun 29
Nice SUV, dropoff easy
6.0 Good2021 Jun 08
The car smelled like smoke, the windshield wipers were spent and no longer did anything. Made it scary when driving through rain. Pickup took 2 hours and the ladies behind the desk weren’t overly the friendliest. Drop off was easy, and the car was okay. Still dirty, with crumbs and garbage in the back.
4.0 Okay2021 Jun 07
We were able to rent a car.Staff was not friendly or helpful. Lady told us if we got sand in the car we would be charged $420 cleaning fee. 1. We were in a location near the beach 2. She knew we were going to the beach and the possibility of getting sand in the car was 100% 3. The car had sand from a previous driver.
10.0 Excellent2021 Jun 04
The staff couldn't have been more helpful.
6.0 Good2021 Jun 03
Long lines for pickup in Jacksonville. About a 30 minute long line to get the car. Then my wife purchased a rental car in San Antonio, Tx and the line was very long there also to pick up rental car.
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Rated #3
Thrifty
7.2 Good (141 reviews)
1 location in Jacksonville
Thrifty
Locations in Jacksonville
  • 7.7
  • 7.2
  • 7.1
  • 7.1
  • 7
Recent reviews
2.0 Mediocre2021 Apr 19
NoThay accepted my bucking fee on line on my chime cridit card. But then we get to the air port and they wouldn't expect my chime cridit card it wasn't a narmal chim card. It was a cridit card.i will never again worse service ever .I felt discrematate
2.0 Mediocre2021 Mar 19
I liked the kiosk inside the airport rather than at an offsite locationThe value
2.0 Mediocre2021 Mar 02
They over charged my credit card.
10.0 Excellent2020 Jul 04
Quick easy pickup and drop off. The agent was super friendly and efficient. Couldn’t have been any more pleasant experience.
10.0 Excellent2020 Feb 01
Staff was friendly and helpful. Car was almost new.Everything was easy and went well
9.6 Excellent2019 Dec 07
The staff was extremely friendly and drop off was simple.The Corolla was a tad small for a midsize but worked for our purposes.
6.8 Good2019 Nov 11
Staff was friendly and drop off was easyThey charge outrageous overcharging for tolls in general but you can't just get the charge for the days that you know you'll need them. You must get them for the duration of your rental. What a ripoff! Bait and switch. I made my reservation weeks before arrival and still got a different car than I asked for.
7.6 Good2019 Oct 29
The pickup and drop off was very easy and convenient. The people who worked there were considerate. The problem was the car. It felt unsteady, and out of alignment. It was particularly wobbly when driving at higher speeds.
9.2 Excellent2019 Feb 25
The staff was very friendly and the process was quick.Didn’t explain the optional coverages well.
7.6 Good2019 Feb 03
The A/C did not work on the vehicle.... this should of been tested prior to renting. the solution was a discount at the return counter, ....... they did state I could drive a hour to a THrity to exchange.... but who would do that.......
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Rated #4
Hertz
7.2 Good (307 reviews)
15 locations in Jacksonville
Hertz
Locations in Jacksonville
  • 7.6
  • 7.4
  • 7.1
  • 7
  • 7.1
Recent reviews
3.9 Mediocre2021 Sep 21
My car was not ready for pickup at the scheduled time.
10.0 Excellent2021 Sep 17
Staff was very responsive and friendly. Easy to work with!
1.9 Horrible2021 Aug 13
I rented a car through KAYAK. I was not informed that my rental was canceled until I arrived to Hertz to pick up my car. They then informed me that there was nothing they could do to help me. The least they could have done was send an email to let me know that my reservation has been canceled. I also was charged for the daily insurance for the car even though I DID NOT RECEIVE THE CAR TO DRIVE.
3.9 Mediocre2021 Aug 06
At no time during the vehicle pick up or on the contract did it say that I would be responsible for a vehicle break down. I wasted an hour on the phone with Hertz Roadside assistance just to find out I would have pay for the tire change and new tire. Had I known that earlier I would have saved myself both time and money. Plus there was a slight vibration from the front end when I picked up the vehicle. After both the spare and new tire where put on the vibration disappeared indicating to me that the tire was defective but Hertz still made me pay $165.00 for the tire change and new tire
1.9 Horrible2021 Aug 05
My wife arrived at 12:55PM to pick up the car that was scheduled to be picked up 12:00PM. They had given out car away because we were not there at noon. No phone call, no email or text asking us if we would be picking up car. The only option they had was a larger car and wanted an additional $400 for the rental. My wife called me and she spoke with the Hertz agent. I said all would be fine if the rental amount did not include the up charge of $400 for the larger vehicle. He told me that would not possible and I would have to pay it and he needed to know now. At this point I got anger. He threatened to hang up on me and take away that car as well. Anyway, never been treated so rudely as a customer. I read every bit of information concerning the rental agreement, even booked another vehicle through Hertz to see what the policy was about not showing up. The Hertz agent told me that it was their policy to give car away 30 minutes after pick up time. I could not find this information anywhere on my original booking, email confirmation etc. I have been renting cars for 30 years. Nothing like this has happened before. Also, why didn’t they give the larger vehicle away instead of the car I reserved. Terrible experience and I will never rent from Hertz again….
1.9 Horrible2021 Aug 04
This was one of the worst experiences of my life. The staff did not make me feel welcome at all. Made the reservation under my recently changed married name. License marches reservation name, but maiden name was on credit card I tried to pay with. They wouldn’t accept it because of the name change. I even had my old drivers license with my maiden name and they still gave me a hard time. I’ve never ever had to deal with this, and have rented other vehicles with the name change. The comments were rude, sexist, and almost racist due to my name change. My husband ended up having to come down and almost prove that I was married to him. I will NEVER go back to hertz. I’d rather walk than rent from them.
1.9 Horrible2021 Aug 01
I did my reservation within two weeks in advance of my trip and the car rental office called me to unilaterally cancel my reservation just a day before to the reservation day.
1.9 Horrible2021 Aug 01
They had no cars available. They didn’t even apologize.
1.9 Horrible2021 Jul 31
Do not, under any circumstances, book with Hertz. Spend the extra money to save yourself the dashed hopes and the misery of dealing with them. They are the worst. Didn't honor my reservation, so I was unable to get where I was going, resulting in a lost hotel reservation cancellation fee and a ruined weekend. Literally zero effort to rectify or apologize for the situation. Could not recommended against using them more.
1.9 Horrible2021 Jul 31
No vehicle available
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Rated #5
Payless
7 Good (126 reviews)
1 location in Jacksonville
Payless
Locations in Jacksonville
  • 7.2
  • 7.3
  • 6.8
  • 6.4
  • 7.1
Recent reviews
5.9 Okay2021 Jul 27
Be prepared to wait 30-45 minutes in the garage for your vehicle to be brought out, this is after waiting in the line at the counter inside.
8.0 Excellent2021 Jun 07
Staff was friendlyhave more personnel behind the counter.
8.0 Excellent2021 Apr 16
Great carPretty expensive
6.8 Good2019 Oct 23
Car was good. Drop-off smooth and efficientPick-up took a long time to get the contract and then go get the car.
2.0 Mediocre2019 Jan 15
No representative at desk to rent cars. Did not answer phone calls. Had to rent with another company at the airport
2.0 Mediocre2019 Jan 13
No one at counter waited for 20 min then rented elsewhereNothing to gauge l.Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use again
4.0 Okay2018 Dec 08
Something wrong with the car (Chevy Malibu). A LOT of exhaust came into the passenger compartment when the car was stopped or idling. Notified payless when we dropped off the car, but attendants did not seem to care and I doubt they wrote the vehicle up for maintenance.
6.8 Good2018 Dec 05
No issues with the vehicle. Upgraded to a van due to no invetory of a full sizeWaited 70 minutes to check out vehicle since there was only representative at the counter. Dropped off vehcile at 7:50 pm was told to chek in at the terminal counter, Waited another 25 min to chek in the vehicle due to the same circumstances.
8.0 Excellent2018 Sep 13
Pick up - terribleMost of it was good. thank you.I had to wait at the parking garage for almost 40 minutes to get the car! It was a huge disappointment because I did not have much time on this trip. The system they are using there does not seem to be very efficient.
10.0 Excellent2018 Jul 23
The rental fee for two child seats was very expensive $50.per car seat.
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Rated #6
Alamo
8.6 Excellent (88 reviews)
1 location in Jacksonville
Alamo
Locations in Jacksonville
  • 8.7
  • 8.8
  • 8.7
  • 8.7
  • 8.4
Recent reviews
2.0 Mediocre2017 Jul 17
No one felt the need to share with me that I couldn't rent with my Visa debit. I get to the airport to pick up my rental just to be told you have to use a major credit card. I was told I am sorry and there is nothing I could do the day of my trip. I reserved the vehicle in February and was disappointed and embarrassed in July. Never again.
10.0 Excellent2017 Jun 28
Great rate
9.6 Excellent2017 May 24
Great Service.... Happy to have returned to them.Quick pickup of the car. Very polite service people.Though I know that taxes are not for the company, I was not prepared for the additional $75 that I was charged at the end when I returned my car.
9.6 Excellent2017 Mar 28
the $ 1.00 extra per gallon for refuel . ( no easy gas stations to be found near ft. lauderdale airport !
10.0 Excellent2017 Mar 14
Great service will definitley come backEverything.
10.0 Excellent2017 Mar 01
The quality of service we received at both pick up and drop off
5.2 Okay2017 Feb 21
Not what I orderedPickup and drop off procedures were very efficient and the Jax aiport on site drop off was very convenient.The ordering process is not as efficient and not communicated well at all. I got the special premier car and the total was $115.00 for four days. When I arrived at the Alamo desk, the "premier" car was a pick up truck. I have no issue with trucks, but it is not efficient nor convenient for a vacation vehicle and to get a different vehicle raised the price to $240. I could have gotten the same car cheaper had I not been drawn in by a price that probably doesn't even exist.
10.0 Excellent2017 Feb 21
Quick and friendly pick up!Fast service. Nice selection of cars!N/A
2.4 Mediocre2017 Feb 20
Specialty car? More like Specialty bus!Front desk was friendly enough to offer me a changed vehicleI rented a specialty vehicle hoping for a convertible or something sporty- and was given a 15 seat bus! Alamo insisted on me paying extra to get a realistic car which was very frustrating.
3.2 Mediocre2017 Feb 05
ShadyThe dropoff people were great. Really nice, very helpful, etc.I prepaid for for the rental, which was $85. The lady at the desk handed me the keys and said it would be $234. I told jer that's not right and she said let me check and then said it would be $135. She said the extra was for insurance. I told her I have insurance, so she finally took the extra money off. Beware of them trying to trick you like this. Also the car was nasty. Dog hair and crumbs everywhere.
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Rated #7
Enterprise
7.8 Good (97 reviews)
17 locations in Jacksonville
Enterprise
Locations in Jacksonville
  • 7.9
  • 7.8
  • 7.8
  • 7.8
  • 7.5
Recent reviews
8.0 Excellent2021 Jul 06
Price
2.0 Mediocre2021 Jun 21
The two young ladies we dealt with in person Saturday morning were very nice and apologetic, but there was nothing they could do with the fact there was not a Suburban or even equal vehicle for us.I reserved a Premium SUV over a month earlier (5/1/21) than the date we needed (6/12/21), including multiple phone calls on the Friday before (6/11/21) to confirm we would have the large vehicle we needed. Not only is it extremely frustrating to call in and wait on hold for 10, 15, 20 minutes to be able to speak with an Enterprise rep, the fact we weren't called the day or two before our trip to let us know the vehicle we reserved would not be there so we could try and reserve it somewhere else is really ridiculous. I have rented from Enterprise many times before and this was by far the worse experience we have ever endured.
2.0 Mediocre2021 Jun 15
Staff was nice drop off was easy because they did not have the vehicle I reservedThem honoring the reservation
10.0 Excellent2021 Apr 06
Employees at Springfield Mall Virginia (04/02/21) managed very poorly adding a driver to the Original Contract
10.0 Excellent2021 Mar 20
The staff was very friendly and helpful. The van was great for carrying around my grandkids during their spring break.
8.0 Excellent2021 Mar 17
The pick up and drop off was super easy, fast and convenient.I am always looking for a better deal even when I have a good deal. I feel like the price was a bit high and I wasn’t aware of the additional deposit. Not a problem but would like to have known ahead of time.
2.0 Mediocre2020 Dec 28
Customer service. The manger on duty Sunday, December 20th at the Atlantic Blvd location was very rude and short.
6.0 Good2020 Dec 12
No. Their employees aren’t up to date on their own policiesBetter knowledge of policy from employees so that I wasn’t charged extra
10.0 Excellent2020 Jun 13
Adam was so helpful. I had a difficult experience at another location and I exchanged the car. He made it effortless and was so accommodating.
8.0 Excellent2020 May 19
I called for a pick-up and telephone message gave a lengthy discourse on what you are doing to assure my safety during the COVID virus. NEVER is it mentioned that you have suspended pick-ups!!! This left me scrambling to find a taxi to take me to the office when I had a time issue. Had the message alerted me to this new policy, I would have made arrangements in advance rather than being blindsided.
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Rated #8
Avis
7.7 Good (88 reviews)
7 locations in Jacksonville
Avis
Locations in Jacksonville
  • 7.9
  • 8.2
  • 7.7
  • 7.8
  • 7.6
Recent reviews
1.9 Horrible2021 Sep 24
I was sent a confirmation they had my vehicle reserved. But when I got there they did not
3.9 Mediocre2021 Sep 14
Gave me a car that had oil leaks Had to add oil twice Had to call Avis roadside service to tell them that their car was leaking oil and the indicator lights kept coming on Was directed to a conference center where I had to hunt for a telephone booth side Avis office to exchange the car Never was given credit for the oil I purchased.
5.9 Okay2021 Sep 13
Price booked and agrrreed upon online was not what was presented at desk
1.9 Horrible2021 Aug 27
The windshield was broken car was extremely dirty thus there was no rentals for a trade and I had to pay the original price which I will like to speak to a general manager about An none has reached out from Corporate 315-802-8225 very bad experience I have photos to prove
3.9 Mediocre2021 Aug 14
Be aware of what you are renting. We requested a six seater with room for luggage. Got a Ford Explorer, which fit six, and two pieces of luggage. That was what was depicted from the listing. Technically correct, but not a good fit for us.
3.9 Mediocre2021 Aug 02
The people al Jacksonville was pretty nice, the car was not very clean and uncorfortable, avoid the corolla
1.9 Horrible2021 Jul 26
I specifically requested a pickup truck on Friday at noon from a satellite office, not at the airport. When came to pick up the vehicle, not only there was no pickup waiting, but they only had Jeep Wrangler available. I told them it was too small for what I’d be transporting. They gave me the number to airport office, but I couldn’t get a hold of them. To make matters worse, I now got slapped with some $50 fee from Avis for services that never came to fruition. Now I have to dispute this fee. Utterly disgraceful system
10.0 Excellent2021 Jul 06
Quick and easy. Staff was great at pickup and drop off.
8.0 Excellent2021 Jun 16
I liked that I was in and out fast when picking up.I recommend a little more information, instructions for when dropping off the vehicle. Also to verify the tires before giving it to a customer. I noticed a couple of hours later that one of the tires was missing air and it was because of a nail and had to replace the tire. Thank God that I was not charge for it.
6.0 Good2021 Feb 16
very long wait for car in garage
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Rated #9
Easirent
5 Okay (58 reviews)
1 location in Jacksonville
Easirent
Locations in Jacksonville
  • 5
  • 5
  • 4.8
  • 4.7
  • 5.3
Recent reviews
3.9 Mediocre2021 Sep 19
The place seems a little shady but the car was newish and it was the cheapest option. The rental agent was rude and not at all helpful. I would not rent from them again. To me, it's worth a little extra money for the name brand rental companies at the airport.
1.9 Horrible2021 Aug 11
Horrible service. Charged us 70$ for using a debit card. Car smelled of smoke from previous customer.
10.0 Excellent2021 Jun 13
The price was great! The staff were friendly/ polite and the car was in brand new condition. The shuttle ran pretty quick since it’s only a few minutes from the airport. However, the car I booked was a “full size” suv and I received a Toyota RaV 4.The location and office was a bit run down. Also, I needed to provide physical proof of insurance, just to avoid being forced to take the Easirent coverage. These are documents that I had already uploaded to my rental profile, prior to arrival.
4.0 Okay2021 May 11
The car itself was goodThe pickup and drop off were horrible and they tried to charge me for an underage fee when I arrived to pick up despite the fact that I am 25, was quoted a different number, and they had entered my birth year incorrectly into the system.
2.0 Mediocre2021 May 09
NothingVery poor. Car was filthy inside and out. Definitely not sanitized. Obscenity was scratched into the passenger door. Smelled like cigar smoke. Gas was on empty. Rental building was also filthy. Will not use this company again.
10.0 Excellent2021 Apr 30
Someone could have been there to give me a receipt when I dropped off the car.
2.0 Mediocre2021 Apr 26
NothingRequired $250 deposit on top of rental, rental process took far too long, car was filthy, deodorizer was so overpowering I had to drive with windows down for first day at 56 degrees, had to buy glass cleaner to clean windshield to be able to see
8.0 Excellent2021 Mar 31
They did a good job and everything went wellNothing could have made it any better
2.0 Mediocre2021 Mar 31
Didn’t even have a car to give me despite my confirmed reservation. Didn’t even say sorry. DO NOT USE this company
2.0 Mediocre2021 Mar 23
The price was pretty inexpensive considering the duration of having the carEverything could have been better. Especially the customer service down to the cleanliness of the vehicles. Terrible place. Will never return regardless of how inexpensive. I’d rather spend more money to get better service
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Rated #10
National
9 Excellent (2 reviews)
1 location in Jacksonville
National
Locations in Jacksonville
  • 10
  • 9
  • 9
  • 10
  • 7
Recent reviews
10.0 Excellent2017 Feb 13
the manager was very professional and helpful.Kayam was not upfront by letting me know an actual credit catd was needed to rent so ot cost nme an extra 25 dollars or more because had to have a friend use her CC and then pay for an additional driver for me
Rated #11
Airport Van
7.6 Good (1 review)
1 location in Jacksonville
Airport Van
Locations in Jacksonville
  • 8
  • 8
  • 8
  • 6
  • 8
Recent reviews
7.6 Good2019 May 27
The lock hanging from the mirror banging was very loud and annoying.
Rated #12
E-Z Rent-A-Car
6.7 Good (28 reviews)
1 location in Jacksonville
E-Z Rent-A-Car
Locations in Jacksonville
  • 6.9
  • 6.8
  • 6.5
  • 6.5
  • 7
Recent reviews
2.0 Mediocre2017 Jun 17
They are scam artistsThere was nothing to likeThey charge you an extra $350.00 to rent the car and also limit you to only a 150 per day. Even though it was reserved at one price and unlimited miles. They change your reservation and now you are stuck unless you decide to leave. They also take the spare tire out their cars so you would take their insurance. Avoid at all cost. Pay the extra money so you can get better service.
4.8 Okay2017 Mar 13
Price was right. Located with Wally Park enabled EZ to leverage Wally Parks great shuttle service.Long wait to get a rep, car smelled like smoke plus had 2 low tire pressure lights come on while driving.
2.0 Mediocre2017 Mar 07
Dumb rulesIf you are a local renter,go someplace else and rent. These people say unlimited miles, unless you live in the state,then you are only allowed 150 free miles per day. They also want a $350.00 deposit. I guess they want to insure that they already have your money if you go over 150 miles per day. The rate per mile they charge after 150 miles is $0.55 . That could add up to some serious dollar amounts really quickly.
9.6 Excellent2017 Feb 13
Good customer serviceTook too long to go through paperwork to rent vehicle
2.0 Mediocre2017 Jan 31
AggravatedE-Z does not accept credit debit card and had to switch to a different car rental at the last minute which made renting a car more expensive.
4.8 Okay2017 Jan 24
Don't believe the advertised reservationThe online reservation clearly stated unlimited miles. But when I'm standing at the reservation desk after I'm already at the point of no return I'm informed I am limited to a total of 300 miles, with each mile afterwards at $0.55 per mile. The whole purpose of the rental was for a trip that far exceeded the allowable mileage bringing my total out of pocket expense nearly four times the advertised rental rate. Even after I showed the manager my reservation and what was advertised he informed me it was a private company and that's their policy and if I didn't like It go somewhere else. Unfortunately I was stuck with no ride and no time to spare. I will not be using this service ever again.
4.8 Okay2017 Jan 17
What the Fog?The car seat came absolutely soaking wet. We had the hardest time with the car continually fogging up. It was fine when parked but as soon as we turned it on, nothing but fog. It was actually dangerous. Also, seats 5 but if you are the unfortunate one to sit in the back middle seat you will be uncomfortable. It is so high your head touches the roof and you feel squished even though there is room. Finally, we were told that the rental office opened at 5am. They don't. The 800 number only gave us grief and attitude.
2.0 Mediocre2017 Jan 14
Stay away from E-Z Rental: cars are not reliableThe only good thing about E-Z Rental was that after a horrendous experience, they gave us a brand new, upgraded vehicle. There was also a very nice lady working in the car lot who saw my family with young kids waiting and gave us all a free bottle of water.We had an absolutely horrendous experience with E-Z Rental. First, we had an extremely long wait to get our vehicle, at least 45 minutes. Second, they gave us an unreliable car. Sitting in the passenger seat, I could feel intense vibration in the vehicle. I said something to my husband about how uncomfortable it was. But we pressed on, we thought this is what we got for trying to save a little money on a rental car. But no amount of savings is worth putting my family's lives at risk. As we continued on the vibration continued to get stronger and stronger. It was so bad, I finally called E-Z Rental Roadside Assistance. She could hear the vibration through the phone and said we should get off the road immediately. We got to an exit, got to a gas station, and asked what they would do. She patched us in to the Jacksonville airport location. It was 9pm at night and thw employee there said there was nothing he could do until the next morning and that they couldn't pay for our hotel. Basically we were stranded with an undrivable car and no hotel, 3.5 hours from our final destination. My husband called AAA and they came to change our tire. The mechanic said he was absolutely shocked that a rental company would give us a car with a tire in that condition. The inside of the tire was completely shredded. I shudder to think what would have happened to my family if that wheel had popped on the expressway and we lost control of our vehicle. My husband then drove our car back to the Jacksonville airport with the donut on it at 6am so he could be there when the manager got in. They gave us half off our rental car which basically covered our hotel for the night and our AAA membership which covered changing the tire. I'm shocked that they weren't able to do more for us, given the fact that they put my family's lives at risk and then weren't willing to pay for our hotel when we were stranded at night, still far from our intended destination. I will never rent from E-Z Rental again.
6.4 Good2017 Jan 05
The car wasn't the cleanest car we've ever rented.
10.0 Excellent2016 Dec 22
GreatIt was an excellent experience overall, for being my first time ever renting a car.
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Advance Car And Truck Rental
1 location in Jacksonville
Advance Car And Truck Rental
Locations in Jacksonville
Recent reviews
Carl's
1 location in Jacksonville
Carl's
Locations in Jacksonville
Recent reviews
Classique Car Rentals
1 location in Jacksonville
Classique Car Rentals
Locations in Jacksonville
Recent reviews
Florida Van Rentals
1 location in Jacksonville
Florida Van Rentals
Locations in Jacksonville
Recent reviews
keddy by Europcar
1 location in Jacksonville
keddy by Europcar
Locations in Jacksonville
Recent reviews
Sunnycars
1 location in Jacksonville
Sunnycars
Locations in Jacksonville
Recent reviews
1456 travelers who rented a car in Jacksonville gave the car agency they used an average rating of 7.3

Car rental locations in or near Jacksonville

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When to book a rental car in Jacksonville

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Car rental insurance in Jacksonville

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Jacksonville car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Jacksonville.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Jacksonville car rental.

Top tips for renting a car in Jacksonville

  • Book your rental car in Jacksonville at least 1 week before your trip in order to get a below-average price
  • Compact rental cars in Jacksonville are around 44% cheaper than other car types, on average

FAQs about renting a car in Jacksonville

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Jacksonville are Alamo (8.6, 339 reviews), Enterprise (8.2, 239 reviews), and Avis (7.7, 91 reviews).

  • The average gas price in Jacksonville is ₪11.35 per gallon over the past 30 days. Filling up a gas tank costs between ₪136 and ₪182, depending on the car size.

  • Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Jacksonville.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Jacksonville costs ₪100 per day, on average.

  • A Supplier choice car rental in Jacksonville costs ₪105 per day, on average.

  • A Intermediate car rental in Jacksonville costs ₪110 per day, on average.