Cons: The price
Cons: Employees at Springfield Mall Virginia (04/02/21) managed very poorly adding a driver to the Original Contract
Pros: do not rent from these people.
Pros: The staff was very friendly and helpful. The van was great for carrying around my grandkids during their spring break.
Pros: The pick up and drop off was super easy, fast and convenient.
Cons: I am always looking for a better deal even when I have a good deal. I feel like the price was a bit high and I wasn’t aware of the additional deposit. Not a problem but would like to have known ahead of time.
Cons: Customer service. The manger on duty Sunday, December 20th at the Atlantic Blvd location was very rude and short.
Pros: No. Their employees aren’t up to date on their own policies
Cons: Better knowledge of policy from employees so that I wasn’t charged extra
Pros: The gentleman at the counter was very friendly and prompt.
Cons: Waited in the rental garage for about 15 minutes before someone came and showed us the available trucks. They were not busy, we were there first thing in the morning and were the first and only customers waiting. It seemed as if we interrupted the guy's morning coffee and he did not apologize for the wait.
Pros: Adam was so helpful. I had a difficult experience at another location and I exchanged the car. He made it effortless and was so accommodating.
Cons: Made my reservation when I landed. Walked to the counter, no one there. Ragged out dude unlike your typical enterprise employee said they had no cars and if I waited until midnight he may have a car? Hertz was the way to go that night. Budget had one employee doing everything from washing cars to doing contracts.
Pros: Pretty cool guys. A little bit of a line in Jacksonville, but once I was with someone, the transaction proceeded really fast. I will say this, get a reservation. They were running out of cars! But I had one and drove away.
Cons: Maybe if there were chocolates on the seat? For $20.90 I took a brand new car and drove 400 miles. Returned it without hassle.
Standard (Chrysler 200 or similar) is the most frequently booked rental car type from Enterprise in Jacksonville.
Enterprise has 17 rental locations in Jacksonville. Take a look at our Enterprise rental location map to find the best rental cars near you.