Book Dollar car rentals in Jacksonville

Reviews for Dollar in Jacksonville

Recent reviews

Traveler rating

Excellent

66

Good

29

Okay

23

Mediocre

41

Poor

0

Find reviews that mention:

car was cleancustomer service

rented the cargreat experience

car i reservedcredit card

get the carnever rent

great pricegreat value

friendly staffpick up and drop

2.0

Never got our car. They had no cars even though we reserved a car week ahead we had events that we had to attend. So we went to Enterprise and got a carReviewed 2022 Jun 08

review from

8.0

The representative at the counter at Jax was great.Reviewed 2022 May 27

review from

4.0

They charged us nearly twice the price at pick up because there was some issue with the booking. It cost us so much money and I was very disappointed.Reviewed 2022 May 25

review from

6.0

Had to wait while cars were borrowed from other rental companies. I understand the shortage on rental cars but don’t make reservations for cars you don’t have available. I think next time I’ll just have family pick us up at the airport and forget about renting a carReviewed 2022 May 23

review from

4.0

The problem I experienced was that the agent at pickup pushed the insurance on me, telling me “this is Florida, a no-fault state.” I believe most are. But having seen all the ads for the ambulance chasers, I buckled and let her add the $30. When I got home I asked my husband about it and he said it was torkelt unnecessary.Reviewed 2022 May 08

review from

2.0

Horrible customer serviceReviewed 2022 May 02

review from

2.0

They were totally overbooked and had no cars for anyone without a wait for hours.Reviewed 2022 Apr 12

review from

2.0

Bottom line....I paid twice as much for a vehicle and should have gotten a bill adjustment but didn't. I will not use this service again!Reviewed 2022 Apr 12

review from

2.0

When my flight arrived and I went to pick up the car I had reserved, there was nobody at the counter. Instead, there was a note scrawled on an 8.5x11 sheet of paper in sharpie saying they had run out of cars and to come back in 11hrs. That is a laughable level of disorganization, and I would not recommend anybody book through Dollar Car if they have any other choices.Reviewed 2022 Apr 04

review from

2.0

I landed and they told me they had no cars and pretty much good luck. Ruined my trip.Reviewed 2022 Mar 16

review from

2.0

I did not have the car, they sold out. I reserved the car, already payed. But they still rent to someone else. They don't even want to refund me my money.Reviewed 2022 Mar 15

review from

4.0

Had a pickup time for 5pm waited an hour for car to be available.Reviewed 2022 Mar 08

review from

More

• 5.8 /10Avis Car Rentals at Jacksonville
• 6.7 /10Payless Car Rentals at Jacksonville
• 5.8 /10Budget Car Rentals at Jacksonville
• 4.3 /10Hertz Car Rentals at Jacksonville
• 3.2 /10Thrifty Car Rentals at Jacksonville
• 6.7 /10Enterprise Car Rentals at Jacksonville
• 4.6 /10Easirent Car Rentals at Jacksonville

• What is the most popular rental car from Dollar in Jacksonville?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Jacksonville.

• How many car rental locations does Dollar have in Jacksonville?

  Dollar has 1 rental location in Jacksonville. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Jacksonville airport (JAX)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Jacksonville airport (JAX)?

  Yes