Book Budget car rentals in Jacksonville

• When I book Budget car rentals in Jacksonville, do I have to drop off my rental vehicle at the same location where I picked it up?

  No, not necessarily. Depending on the kind of vehicle you rent, when you rent it, and the duration of your rental period, it is possible to drop off the rental at a different location. For example, you could pick up a car in Jacksonville and drop it off further south in Florida at Orlando, Tampa, or Miami. Or you could drop it off up north in New York or across the entire country in Los Angeles.

• When I book with Budget car rentals in Jacksonville, can I find an agency that is centrally located?

  Yes. The Budget car rental office located at 1515 Prudential Drive Jacksonville Riverwalk is in the South Bank Hotel Jacksonville Riverwalk right downtown. This car rental agency is on the shores of the St John's River, at the juncture where the I-95, US Highway 90, and Route 10 meet. This car agency is open weekdays from 8:00 am to 6:00 pm and on weekends from 9:00 am to 2:00 pm.

• When I book Budget car rentals in Jacksonville, will I be able to find an agency that's open 24 hours?

  No. However, the Budget car rental agency located at the Jacksonville International Airport on the first floor has extended hours, from 6:00 am to 1:00 am every day. This agency is located mere miles from the northern Florida border, so this makes a good car rental location If you are planning to drive north or if you are from some of the towns in northern Florida such as Hilliard, Evergreen, and Becker.

• What is the most popular rental car from Budget in Jacksonville?

  Small rental cars (Jeep Compass or similar) are the most frequently booked rental car types from Budget in Jacksonville.

• How many car rental locations does Budget have in Jacksonville?

  Budget has 7 rental locations in Jacksonville. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Jacksonville airport (JAX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Jacksonville airport (JAX)?

  Yes

Reviews for Budget in Jacksonville

Recent reviews

Traveler rating

Wonderful

22

Very good

11

Good

0

Okay

11

Fair

0

Mediocre

0

Poor

43

2.0

There was NO CAR AVAILABLE! I waited all day and never got a call back for the van to finally be available. I had a family trip planned for a birthday, rented a cabin in the mountains and had no transportation. I was willing to wait or pick up a van at another location 70+ miles away. I will never use Kayak again.Reviewed 2026 Jul 17

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2.0

What we reserved we don’t get. The car we got had no charging stations on our route. We returned car and got money back.Reviewed 2026 Jul 02

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2.0

Over charge, was quoted 33 $ and charged 109Reviewed 2026 Jun 12

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4.0

Dear Customer Service, Upon arrival, the location did not have the vehicle I originally reserved available. Additionally, the vehicle I was provided was filthy and had a very strong smoke odor, making the experience extremely unpleasant. I contacted Budget Customer Care approximately 3 to 4 times seeking assistance and resolution. Unfortunately, I was repeatedly given the runaround and inconsistent guidance, with no meaningful support or resolution offered. I am highly disappointed in the lack of customer service and overall experience. As a paying customer, I expected a clean vehicle, proper accommodation of my reservation, and professional assistance when concerns were raised. I would appreciate this matter being reviewed promptly and an appropriate resolution being provided. Sincerely, A loyal customerReviewed 2026 Jun 01

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8.0

There were some initial frustrations with the correct vehicle being available. We reserved a minivan and got an SUV, which didn’t meet our needs, but a kind gentleman (Lance, perhaps) helped get us into the vehicle we needed.Reviewed 2026 Apr 19

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2.0

Only 2 people working the counters over an hour wait to get helped. Then over and hour to get a car and not the car selected we received a compact suv instead of an intermediate suv. Never again!Reviewed 2026 Apr 15

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4.0

They didn't have anything like the car I rented (I rented an electric car and they didn't have any). Instead I was give a huge gas guzzling Ford. They didn't offer any change in the price of my rental.Reviewed 2025 Nov 16

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10.0

Smothered, easy, nice carReviewed 2025 Jun 26

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2.0

I did not receive the grade of vehicle that I paid for. The checkout counter took 1.5 hours to get through. There was a full line with a single person working when I arrived.Reviewed 2025 Jun 18

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2.0

Car smelled like smoke and cleaner. Windshield wipers terrible. Car only had 6,000 miles. Waited over one hour for car. Budget did not recognize my FastBreak. Second time in 2 months that Budget was a nightmare.Reviewed 2025 Mar 17

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4.0

Liked new clean car. Dislike, long wait, mis guided of pickup location in the garage, lack of care and attention by attendee in garage, car was not onsite dispite a reservation.Reviewed 2025 Mar 02

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2.0

It took over an hour for Budget to bring my car. Apparently they assign you a rental car that another customer just dropped off, and then you wait until the car is cleaned up and gasoline added to it, and then they bring to you. There were already 20 people waiting in the garage for their cars. Took me 1 hr and 10 minutes to get mine. HERTZ or SIXT doesn’t have this issue. AVIS & BUDGET are the worst at JAX. Avoid at all cost, unless you have time to wait in the garage.Reviewed 2025 Feb 01

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