Book Payless car rentals in Jacksonville

Reviews for Payless in Jacksonville

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

2

8.0

Pros:Great carCons:Pretty expensiveReviewed 2021 Apr 16

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6.8

Pros:Car was good. Drop-off smooth and efficientCons:Pick-up took a long time to get the contract and then go get the car.Reviewed 2019 Oct 23

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2.0

Cons:No representative at desk to rent cars. Did not answer phone calls. Had to rent with another company at the airportReviewed 2019 Jan 15

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2.0

No one at counter waited for 20 min then rented elsewherePros:Nothing to gauge l.Cons:Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use againReviewed 2019 Jan 13

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4.0

Cons:Something wrong with the car (Chevy Malibu). A LOT of exhaust came into the passenger compartment when the car was stopped or idling. Notified payless when we dropped off the car, but attendants did not seem to care and I doubt they wrote the vehicle up for maintenance.Reviewed 2018 Dec 08

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6.8

Pros:No issues with the vehicle. Upgraded to a van due to no invetory of a full sizeCons:Waited 70 minutes to check out vehicle since there was only representative at the counter. Dropped off vehcile at 7:50 pm was told to chek in at the terminal counter, Waited another 25 min to chek in the vehicle due to the same circumstances.Reviewed 2018 Dec 05

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8.0

Pick up - terriblePros:Most of it was good. thank you.Cons:I had to wait at the parking garage for almost 40 minutes to get the car! It was a huge disappointment because I did not have much time on this trip. The system they are using there does not seem to be very efficient.Reviewed 2018 Sep 13

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10.0

Cons:The rental fee for two child seats was very expensive $50.per car seat.Reviewed 2018 Jul 23

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5.2

Could not rent with PaylessPros:That they were at the airportCons:They wouldn't take a debit card without proof of a return flight. Not a big problem, but after I showed them proof, they still wouldn't take my card. Having no options for me, I went next door to a better known company and they had me taken care of in no time.Reviewed 2018 Jun 27

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2.0

Garbage experiencePros:NothingCons:Seeing no one attending to the line, and then being told by two women who came to stand behind me that they had already been waiting for an hour with no help.Reviewed 2018 Jun 11

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8.8

Cheap easy rental. Slow pickup.Pros:Clean tiny easy to drive, convenient location. Very understaffed pickup counter - just a single person vs 3-4 at every other rental agency. But at least they are on site vs having to take a shuttle.Cons:Understaffed pickup counter. Slow long wait. Old school (paper) vs electronic documents/signature/etcReviewed 2018 May 06

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10.0

Pros:Quick pick up and drop off. Great rate!Reviewed 2018 Apr 10

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• What is the most popular rental car from Payless in Jacksonville?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Jacksonville.

• How many car rental locations does Payless have in Jacksonville?

  Payless has 1 rental location in Jacksonville. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Jacksonville airport (JAX)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Jacksonville airport (JAX)?

  Yes