Car rental at Gainesville Regional Airport

Car rental at Gainesville Regional Airport

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Gainesville, FL, United States - Gainesville Regional
25 May — 1 Jun
Same drop-off
Gainesville, FL, United States - Gainesville Regional
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Gainesville Regional Airport car rental reviews and directory

Rated #1
Enterprise
Best rated
9 Excellent (30 reviews)
1 location in Gainesville Regional Airport
Enterprise
Locations in Gainesville Regional Airport
  • 9.2
  • 9.1
  • 9
  • 8.8
  • 9.1
Recent reviews
10.0 Excellent2019 Jan 18
Nothing! Great experience !
4.8 Okay2018 Oct 08
Easy to drop off the car at the end of rental periodThe car being rented had dirty windows, smelly, and lacked floor mats. The staff wanted me to sign off on the paperwork about the car's condition before I had a chance to inspect the car
6.8 Good2018 Jan 02
Getting tire trouble handled was a messWe were fortunately upgraded at pickup to an intermediate SUV, which was helpful because it meant we had a little more room to work with for our trip for the holidays.We had a slow leak in a tire. I spent an hour on the phone with roadside service trying to find a way to get the tire fixed, and was recommended a tire shop 25 minutes away. I called two places that were closer to me in the next 2 minutes and found that one of them could see me right away and went there. They checked the tire, determined that it needed replaced, but didn't have the replacement in stock. They filled it so that it could carry me for a while longer. I stopped at an off-airport location to see if they could replace the vehicle and was told they couldn't access my rental information because I was renting from an airport location. Why in the world are they on different systems that can't interact? Two days later I called roadside again and the person could not get ahold of the local airport location but could see their inventory and told me that a vehicle should be available if I show up and tell them we tried to call ahead and I needed a vehicle. They did have some SUVs but they were slotted for pickup later in the day, so they sent me off with a mini-van instead. This was an acceptable replacement for me and I was just glad to have the issue finally resolved. The whole experience was quite overwhelming, and I would hope that such a simple issue could be resolved more quickly and easily.
10.0 Excellent2017 Nov 05
Easy rental .Nothing
9.2 Excellent2017 Jun 04
Drop Off Location- Receipt'sFriendly StaffThe Staff didn't have knowledge in knowing how to close out my rental agreement, and printing a receipt out for me (the customer) when asked to do so. At first, I was told that I would have to call the location that I picked the rental up from to get a receipt, printed or e-mail. After a twenty minute conversation, someone from the Staff was able to produce a printed receipt.
8.0 Excellent2017 Apr 26
Operating Hours are not long enough at Enterprise Gainesville Airport-quick and fast check-inMy flight arrived at 11:00 p.m. to Gainesville but the Enterprise counter closes at 11:00 p.m. So, I had to come back the next morning (wasted 2 cab rides and time). Counter should close at 11:30 p.m.
10.0 Excellent2017 Jan 23
Drop offEasyN/a
4.8 Okay2016 Sep 06
Nice Car, clean, easy drop offWhen I got there the person told me I had to pay for upgrade and had to leave my car somewhere else other than where I chose to drop it off. The total bill was 2.5 times what it was said on Kayak. I had to argue and talk to manager to get what I was told on Kayak, did not need that hassle.
10.0 Excellent2016 Jul 11
Exelent Service
10.0 Excellent2016 Jun 28
Courteous staff.
Rated #2
Budget
7.4 Good (64 reviews)
1 location in Gainesville Regional Airport
Budget
Locations in Gainesville Regional Airport
  • 7.6
  • 7.6
  • 7.5
  • 7.5
  • 7
Recent reviews
10.0 Excellent2022 Mar 03
Great experience.
2.0 Mediocre2021 Dec 28
Had a reservation then after waiting in line for over an hr was told no cars were available ! Left my family and i pretty much stranded.will never uss thg them again.whats the point of making a reservation a month ahead of time
6.0 Good2021 Nov 28
The car was not ready at 2 pm, and when I dropped it off in Orlando there was nobody to check it in.
1.9 Horrible2021 Sep 05
Not the type of vehicle that I reserved, smelled like weed. On-site customer service was rude and not helpful. First time we used Budget and the last.
8.8 Excellent2020 Sep 27
Pick up and drop off very efficient. Staff was excellent.Car had smell of smoke
2.0 Mediocre2020 Sep 16
I wish i had something positive to say but i do not.Well to be perfectly honest it was the worst experiance i have ever had with any rental car company. After booking i called budget rental in gainsville three different times over 3 days only to be transferred to not 1 but 3 different individuals who could barely speak english and were definately not in Gainsville and of next to no help. They confirmed and told me that someone would be at the budget counter when i arrived or that i would be able to get my keys and that someone would contact me withing 24 hours of flying (which never happened). I landed in Gainsville FL at 936 (they close at 10), but nobody was at the desk, i called the budget company 3 different times that night only to be transferred to individuals that lets face it should not be in customer care and their "supervisors" were an absolute joke and even worse help. Turns out that the card i have on file they didn't charge and they cancelled the booking giving me 0 notification of anything and what customer care do you ask i got as a return? "your rental was cancelled cause we are braindead" oops. no respect, no nothing, if i could fire everyone i spoke with, i would start there. In closing i would like to say that budget your company and your customer care is absolute trash and i would rethink your current business plan and staff before bankruptcy. Worst ever go to ENTERPRISE they were amazing and i could actually talk to someone at their local desk when i called #gasp imagine that? budget = pile of hot garbage. so many other things ill keep to myself......... Please, Please budget do not reach out to me unless you intend to give me cash for the hell you put me, all those others who had to hear me rage and go off in the middle of the airport on your phone staff for screwing me and my brother and sister out of our car stranding us with no apology or reconciliation and zero i mean zero customer care.
9.2 Excellent2019 Dec 02
No one was at the airport counter when I went to pick up the car for about 20 minutes, so it was a bit weird, I only stayed bc the airport employee said someone would be back soon. Otherwise I had an awesome experience, the car was great and affordable.
8.0 Excellent2019 Oct 01
How quick and easy it was pick up the vehicle.We really had trouble finding the drop off location when we put the address into the GPS there was no rental agency at that address.
10.0 Excellent2018 Nov 12
Quick and courteous service.Car was clean and check out was easy.
8.0 Excellent2018 Sep 02
Again, the counter person was friendly and easy to work with.I had a one way rental from BOS to GNV. It’s a long drive and I went over the alotted drop off time. I couldn’t contact anyone in the drop off location (GNV) that I would be a late. It worked out, but communication would have save some stress for sure.
Rated #3
Hertz
8.2 Excellent (15 reviews)
1 location in Gainesville Regional Airport
Hertz
Locations in Gainesville Regional Airport
  • 8.4
  • 8.4
  • 8
  • 8.2
  • 8.1
Recent reviews
2.0 Mediocre2017 Apr 18
DisappointedNothingSurprised about the extra $200 deposit that was needed.
9.6 Excellent2017 Mar 28
Awesome week specialComfort of suv made the trip. Ride was smooth.The 3rd row seat. But laid it down for more luggage space and comfort.
10.0 Excellent2017 Feb 28
Great
2.0 Mediocre2017 Feb 24
To get a car took us for about 2 hours. Different price with a website. When we got a car there was some garbage inside.
2.0 Mediocre2017 Feb 21
HORRIBLE customer service. Car was not ready on time and unsafe to drive when I got it. Turned it back in and was told there was no replacement vehicle in same size. No effort was made to assist finding a replacement. No response from customer service.
10.0 Excellent2017 Feb 10
Laurie was the attendant and she was awesome!
9.6 Excellent2017 Feb 05
Customer service
9.6 Excellent2016 Dec 26
Nice car!Wasn't expecting the infiniti 2017 car for such a reasonable price! Thanks Hertz!We have a problem with the cigarette smell, which should have been addressed with seriously by Hertz. Pls. impose the proper penalty to your customers who smoke, and clean, get rid of that smell before you have it rented to other customers.
Rated #4
Alamo
8.1 Excellent (14 reviews)
1 location in Gainesville Regional Airport
Alamo
Locations in Gainesville Regional Airport
  • 8.2
  • 8.2
  • 8.1
  • 8
  • 8
Recent reviews
8.0 Excellent2017 Apr 22
Easy to use
10.0 Excellent2017 Feb 27
The young man who greeted me in Gainesville aiport was very professional and personable, nice way to start a journey.
8.4 Excellent2017 Jan 26
Reserved and received the product and service as requested, making me a satisfied customer.
10.0 Excellent2017 Jan 08
Easy pickup and drop off. Super friendly service. Super nice car.
6.4 Good2017 Jan 07
Loved backup cameraCounter closed at pickup. Had to go to the sister counter where there was a big line and it took forever. No one seemed to know what was going on and seemed to be in no hurry to get any of us out of there. They were friendly tho. Then drop off at PBI very poorly marked. Plus I thought the rate was high.
10.0 Excellent2016 Nov 16
SuperBest Customer Service. Have not seen a Happy Smile at 8:00a.m. LIKE that in years. Everything was perfecto. Will be using Alamo as my go-to from now on.Nothing
2.0 Mediocre2016 Sep 16
No car available when I got there.
9.2 Excellent2016 Aug 30
The usb port didn't charge or allow my phone to connect to the stereo.
10.0 Excellent2016 Jul 11
Car was cleaned and gave me good mileage. They treated me with curtesy and service was excellent
Rated #5
Avis
7.1 Good (16 reviews)
1 location in Gainesville Regional Airport
Avis
Locations in Gainesville Regional Airport
  • 7.3
  • 7.2
  • 7.1
  • 6.8
  • 6.9
Recent reviews
1.9 Horrible2021 Sep 19
I had a reservation set and when I arrived the credit card I had to put down for the reservation was a company that Avis does not use apparently. The agent refused the credit card and basically wiped her hands clean of myself and my fiancé and we were stuck having to go with another company.
1.9 Horrible2021 Jun 22
Car broke down. Missed flight. Terrible service etc.
6.4 Good2020 Jan 08
Staff was unfriendly at drop off. She was so unwelcoming it makes me not want to rent from you allThe rate for adding on days at the counter
6.0 Good2018 Nov 12
Charge per mileAll went well, thank you. Why did you charge per mile over 150? Other car rental are unlimited, curious
10.0 Excellent2018 Aug 12
Fast easy drop off
7.2 Good2018 Jul 30
It was easy to find the designated parking.I was told drop off was 8 pm, but my confirmation said 8 am. We were almost charged an additional $180. The lady at the counter wasn't willing to help.
8.0 Excellent2016 Dec 27
Easy drop offI dropped off the car with no hassle.
7.2 Good2016 Nov 21
The people at the Gainesville airport AVIS were very helpful.
2.0 Mediocre2016 Aug 15
FailNothingBook a car that showed 7 seater, plus call their customer service to confirm that. When come to the airport, it is 5 seater. No sorry from the manager. Feel cheated. Really disappointed.
Rated #6
Dollar
5 Okay (5 reviews)
1 location in Gainesville Regional Airport
Dollar
Locations in Gainesville Regional Airport
  • 5.2
  • 5.2
  • 4.8
  • 4.8
  • 5.2
Recent reviews
2.0 Mediocre2021 Jun 15
No one was working at the counter even though I had a reservation. After waiting 20 minutes I went to enterprise and rented a vehicle from them
Florida Van Rentals
1 location in Gainesville Regional Airport
Florida Van Rentals
Locations in Gainesville Regional Airport
Recent reviews
National
1 location in Gainesville Regional Airport
National
Locations in Gainesville Regional Airport
Recent reviews
Sunnycars
1 location in Gainesville Regional Airport
Sunnycars
Locations in Gainesville Regional Airport
Recent reviews
144 travelers who rented a car in Gainesville Regional Airport gave the car agency they used an average rating of 7.8

Car rental locations at Gainesville Regional Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Gainesville Regional Airport

  • Opting for a car rental at Gainesville Regional Airport is one of the most important decisions any tourist will take during their vacation. Renting a car here is convenient and easy, as well as affordable. As soon as you step out of your plane, many travel options are awaiting you. Rental cars can be booked with a reservation or with no prior booking. This is a great way to save money and rent a more comfortable vehicle than what is generally available through other transport services.
  • The most common car types available for rent at the airport are sedans and minivans. Sedans come with small backseats, but also a large trunk. Therefore, if you plan to pack everything you need for your trip in one go, this is the best car type for you. If not, then consider renting a minivan that has a large trunk, so you can leave your luggage in there and travel with just a handbag or backpack. Business travelers looking for car rentals at Gainesville Regional Airport will find it convenient to rent an SUV. SUVs are perfect for long-distance trips as they are powerful, comfy, have lots of room, and have great fuel consumption rates.
  • Gainesville Regional Airport is usually busy between 8 am - 7 pm, so plan ahead for delays and traffic. On average, most car rental companies will provide you with a free map of the city center. Use it to find your way around if you're not familiar with the city. Make sure to rent a GPS at the airport as well. The off-peak hours for renting cars are the best time to get a good deal on your rental car. When using this service, do not forget to ask for directions on how to return it at the car rental desk, as most of them are closed at night.
  • When returning your car, make sure to check the damages, and report them if there are any. The process might be different, depending on the company, but generally, you will need to fill out an inspection form at the rental office and return the car key.
  • Book your rental car at Gainesville Regional Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Gainesville Regional Airport