Car rental at Ithaca Tompkins County Airport

Car rental at Ithaca Tompkins County Airport

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Ithaca, NY, United States - Tompkins County
27 May — 3 Jun
Same drop-off
Ithaca, NY, United States - Tompkins County
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

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Ithaca Tompkins County Airport car rental reviews and directory

Rated #1
Budget
Best rated
7.9 Good (63 reviews)
1 location in Ithaca Tompkins County Airport
Budget
Locations in Ithaca Tompkins County Airport
  • 8.1
  • 8.2
  • 7.8
  • 7.7
  • 7.8
Recent reviews
4.0 Okay2022 May 02
I had reserved a compact car - because I was traveling alone and want to live lightly and reduce my carbon emissions as much as possible. When I arrived, the smallest car that was available was a JEEP SUV. It was sold to me as an "upgrade" - and I find it a bit of a distorted worldview where an "upgrade" means a bigger heavier more polluting car that will cost me more gas. I cheekily asked the friendly staff person what kind of discount I would get for her "upgrade" - because to me this feels like a downgrade, a car I didn't want...
10.0 Excellent2021 Dec 01
Easy pickup, great gas mileage, really easy dropoff. Thanks!
8.0 Excellent2021 May 03
Drop off
10.0 Excellent2020 Oct 25
Staff was excellent
10.0 Excellent2020 Aug 16
Nothing it was great!
6.8 Good2020 Jul 17
Outrageous over charge for drop off after hours even though we were On time
4.4 Okay2019 Dec 08
convenient drop offeverything else
10.0 Excellent2019 Sep 04
Check in and check out was prompt and easy. Very happy!
10.0 Excellent2019 Jul 12
Brand new Fusion Hybrid. Great gas mileage for a long trip. Efficient pickup and drop-offNothing.
6.8 Good2019 Apr 29
I got TWO tickets because the inspection sticker had expired and had to exchange the car. The guy didn't even say "Sorry."
Rated #2
Hertz
8 Excellent (17 reviews)
1 location in Ithaca Tompkins County Airport
Hertz
Locations in Ithaca Tompkins County Airport
  • 8.4
  • 8.1
  • 8.1
  • 7.5
  • 7.6
Recent reviews
2.0 Mediocre2021 Jun 20
You idiots! The rental was cancelled 5 minutes after it was made. There was no rental event. Why don't you know that? You have no back-feed from Hertz to your system?? I got notices from you that my car was ready, which was totally wrong and made me have to contact Hertz again. So much for using cheapflights again.Cheapflights could have done their job and understood the situation.
8.0 Excellent2019 Sep 03
CarCustomer service
7.2 Good2019 Jun 03
- Clean car that was in the desired category- Very limited staff availability for pick-up and drop-off
10.0 Excellent2018 Apr 11
Read aboveRead above
5.2 Okay2018 Mar 11
The very tight grace period of 30 mins if you are late to drop off the car, will be a reason why I would make sure not to rent a car from them anymore!!!!
7.6 Good2017 Dec 29
Decent but somewhat unsafe carThey helped us change drop off locationsThe windshield washer was either Frozen or broken but we couldn't clean the windshield driving on dirty winter streets which left us feeling a bit inconvenienced and unsafe.
8.0 Excellent2017 Nov 25
Generally positive, but deceptive customer serviceEverything went smoothly with the rental itself. Although I have not yet seen the final charges on my credit card statement, so cannot comment on that as yet.While checking out the car the customer representative asked me to choose among certain rental options in a way that made it appear as if the stated choices were obligatory. For instance, he indicated that when I returned the car I could choose between two options for refueling (both of which incur extra fees). There are, in fact, three options for refueling, the third being refueling the car oneself (in this case the cheapest option). We went back and forth for several minutes discussing the two former refueling options before I saw a sign indicating that I could, in fact, refuel the car myself. Had I not seen this sign I would have been unwittingly led into spending additional money. In a similar vein, I was asked if I would like a particular model of vehicle. I realized that I was, again, being unwittingly guided into spending more money on an upgrade rather than a choice among equally priced cars. My recommendation is that it should be fine to rent a vehicle from the Ithaca Airport Hertz office so long as one comes prepared to avoid the verbal traps that are set; carefully laid traps which are intended to make one unwittingly cough up additional money.
10.0 Excellent2017 Mar 07
Excellent service overallPick up and drop off was fast and easy.
Rated #3
Avis
7.8 Good (21 reviews)
1 location in Ithaca Tompkins County Airport
Avis
Locations in Ithaca Tompkins County Airport
  • 7.9
  • 8
  • 7.8
  • 7.8
  • 8
Recent reviews
10.0 Excellent2021 Sep 21
We had no issues with the car nor with the rental. Everything was seamless. Most importantly, when United canceled our flight out of Ithaca, it was absolutely as easy as it could be to get the car to be dropped off in Rochester instead. There was a nominal fee charged, but in a pinch, I'm grateful for how easy it was to get the car dropped off in an alternate location.
10.0 Excellent2021 May 11
The staff was friendly, helpful and professional.
7.2 Good2019 Jun 30
the lady at the court when I dropped off was unbelievably rude! Very disappointing.
10.0 Excellent2019 Jun 03
Very small airport, so there was only one desk and the line was short!The rental car parking area is not covered, which is not great if it is raining and you are lugging your suitcases through puddles to get to the car.
10.0 Excellent2019 Jan 03
This was my first time ever renting a car, so I was a little nervous, but Avis was such a great company to go with! The whole process was very easy, I spent no more than 10 minutes picking up my car and even less time dropping it off in the city I traveled to. Thanks Avis!The only issue I had was that my credit card expiration date was entered incorrectly, and I had to call to correct this issue the following week. It took about 20 minutes over the phone to get it resolved but everything else went great!
2.0 Mediocre2018 Mar 23
Horrible customer serviceThey did not have the car ready on time. The customer representative was rude.
10.0 Excellent2017 Feb 11
the car was to small for me .i am 6ft i banged my head when i got in .
8.4 Excellent2016 Nov 29
PickupThe girl at the Ithaca-Tompkins County Airport (NY) desk could have been more welcoming.
Easirent
1 location in Ithaca Tompkins County Airport
Easirent
Locations in Ithaca Tompkins County Airport
Recent reviews
101 travelers who rented a car in Ithaca Tompkins County Airport gave the car agency they used an average rating of 7.9

Car rental locations at Ithaca Tompkins County Airport

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  • Book your rental car at Ithaca Tompkins County Airport at least 1 day before your trip in order to get a below-average price

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