Car rental at Syracuse Hancock Intl Airport

Car rental at Syracuse Hancock Intl Airport

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Syracuse, NY, United States - Hancock Intl
23 May — 30 May
Same drop-off
Syracuse, NY, United States - Hancock Intl
Mon 23.05
Noon
Mon 30.05
Noon
Driver's age:

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Syracuse Hancock Intl Airport car rental reviews and directory

Rated #1
Avis
Best rated
8.2 Excellent (42 reviews)
1 location in Syracuse Hancock Intl Airport
Avis
Locations in Syracuse Hancock Intl Airport
  • 8
  • 8.2
  • 8.1
  • 8.1
  • 7.8
Recent reviews
8.0 Excellent2022 Apr 23
I was able to exchange the car I had ordered for a larger car that was available for no additional cost, Thanks!
10.0 Excellent2021 Jun 01
Very fast and efficient in processing the paperwork and getting us out the door. Check-in was equally smooth.More expensive than I would have expected, but I understand there is a shortage of rental cars and a busy travel period.
9.2 Excellent2020 Feb 16
yes, friendly staff and very easy pick up and drop off
10.0 Excellent2019 Oct 07
Price
7.2 Good2019 Aug 26
The pickup was a little confusing as the space number the car was in was incorrect. We had to press the panic button on the keyfob to find the car in the covered parking at the syracuse airport because the space number was incorrect
10.0 Excellent2018 Nov 19
STAFF WAS VERY FRIENDLY AND HELPFUL.
8.0 Excellent2017 Oct 01
Easy pick up and drop offBugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.
6.0 Good2017 May 02
Syracuse was fine, DCA was awfulDropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
8.4 Excellent2017 Apr 12
The Pick/up was delightful and the help we got via phone and than in person was magnificent.Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.
2.0 Mediocre2017 Mar 04
Worst rental everThis car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible
Rated #2
Budget
8 Excellent (72 reviews)
1 location in Syracuse Hancock Intl Airport
Budget
Locations in Syracuse Hancock Intl Airport
  • 7.9
  • 8.2
  • 8
  • 8.1
  • 7.8
Recent reviews
4.0 Okay2022 May 06
It took an hour to complete the check in after that everything was fine
8.0 Excellent2022 May 06
Receipt process is flawed. I received my receipt in an email but was unable to open the embedded receipt.
10.0 Excellent2022 Apr 16
Wish Kayak had a feature for using a AAA discount. Everything was great though. Very happy
6.0 Good2022 Mar 18
Budget snuck in an extra fee that if I hadn't closely examined would have cost me. I don't trust them -- read your bill carefully. They did refund the fee, but no apology. Not good customer service. Other than that things were fine: easy pick-up and drop off, car clean and a nice drive
10.0 Excellent2021 Dec 26
Nice clerk even though it was late and easy drop off!
2.0 Mediocre2021 Dec 19
They gave me the wrong car. It was a bad condition car.
2.0 Mediocre2021 Nov 01
1 hour late and they charged me a full day of fees, insurance, etc.
10.0 Excellent2021 Sep 10
Pickup was the easiest I have experienced at any airport. Seamless and I got the exact car I requested.
1.9 Horrible2021 Aug 30
Car was dirty when picked up, reeked inside, smelled really bad from smoking or other. Outside of car was not clean needed wash. Disappointing considering very high rental rates presently charged.
4.0 Okay2021 Jun 04
Car reeked of cigarette smoke with only 4500 miles on it. I smelled like cigarette smoke each day , my customers even commented that he didn’t know I smoked ( I never have.).
Rated #3
Payless
7.3 Good (46 reviews)
1 location in Syracuse Hancock Intl Airport
Payless
Locations in Syracuse Hancock Intl Airport
  • 7.4
  • 7.4
  • 7.3
  • 7.3
  • 7.4
Recent reviews
6.0 Good2022 Apr 30
a different rate was offered online and on the phone from in person for extending the trip this means that I had to drive to the airport to book an extra day for my rental
10.0 Excellent2022 Apr 02
Pick up and drop off were simple.
2.0 Mediocre2021 Dec 28
I’ll never try to rent a. At through your service again
2.0 Mediocre2020 Aug 27
The staff was professional.If i got my refund because I never got to rent the car. That would be nice. They should somehow utilize there software to know if there are any cars for rent. Please help me get my refund. I got my refund from the insurance company for extra insurance but not for the car
10.0 Excellent2020 Jul 28
Staff in Syracuse was great, dropoff was super easy in Boston.Nothing it was amazing.
9.2 Excellent2020 Jul 06
Cheaper
6.4 Good2019 Mar 31
Staff was great.Car was dirty, inside & out.
6.0 Good2018 Dec 10
Purchased insurance but never got the confirmation for insurance I had to purchase twice
2.0 Mediocre2018 Nov 01
Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again
10.0 Excellent2018 Sep 05
Got a great rate for Syracuse which is ridiculously expensiveEase of booking and priceSyracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.
Rated #4
Dollar
6.3 Good (47 reviews)
1 location in Syracuse Hancock Intl Airport
Dollar
Locations in Syracuse Hancock Intl Airport
  • 6.7
  • 6.6
  • 6
  • 6.2
  • 6.2
Recent reviews
8.0 Excellent2021 Nov 10
Additional charges with no clear understanding what they are for.
10.0 Excellent2021 Nov 09
Sirius in car
1.9 Horrible2021 Sep 10
They were CLOSED when I arrived. My flight was changed at the last moment and I arrived a little later then expected and no one was there for me to get my car. Had to rent a car from Alamo and still have not heard anything about a REFUND on what was paid.
1.9 Horrible2021 Aug 05
Refused to honor same day reservation.
1.9 Horrible2021 Aug 02
Our vehicle was dirty inside. There was food on the carpet and garbage in the side of the doors. The registration in the glove box was expired. The car did not smell like it had been cleaned.
3.9 Mediocre2021 Jul 26
Car did not run well. Would shake over 55 MpH. Seats were dirty and looked worn out. Cost to rent was super inflated.
7.9 Good2021 Jul 24
All was great except that the keys were not at the check in desk for any of the cars.
1.9 Horrible2021 Jul 10
I’m not sure my issue was with Dollar or Priceline but my reservation could not be found at the rental car counter at my destination so I called Priceline to inquire and they stated that the only thing they could do was send an email to the rental car counter to confirm that they couldn’t in fact locate my reservation which they said could take 10 days for them to respond so I could then be refunded. So I’m at the rental car counter with no reservation because it couldn’t be found and no refund. The simple solution would have been for the Priceline rep to either get on my phone w the rental car (Dollar/Hertz) rep and talk to them or call them directly right then and there to rectify the situation. So I ended my phone call w Priceline because they were useless and the Hertz agent then proceeded to match everything my original reservation had in it. Needless to say I won’t be using Priceline or Dollar to book a future rental car. I would like to be refunded ASAP and be kept in the loop as far as when I will be reimbursed for this abortion of an experience renting this vehicle.
10.0 Excellent2021 May 02
It reeked of cigarettes
2.0 Mediocre2021 Mar 20
Nothing!There was a huge line at the counter, and a long wait to pick up my car. I was supposed to get a full size car but the only car they had left was a compact. Awful experience!
Rated #5
Enterprise
9.3 Excellent (10 reviews)
1 location in Syracuse Hancock Intl Airport
Enterprise
Locations in Syracuse Hancock Intl Airport
  • 9.2
  • 9.6
  • 9.4
  • 9
  • 9.4
Recent reviews
8.0 Excellent2017 Jun 13
I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.
10.0 Excellent2017 Apr 03
Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.
10.0 Excellent2017 Jan 31
How easy it was to pick up and deliver.Not knowing that if I brought it back early, the price reduced.
8.0 Excellent2016 Aug 23
Car was great. Drove well. Was cleanPick-up in Syracuse was long. I had the advantage of the line getting shorter when a customer left to get a car elsewhere No one was available to check car in at Rochester. Waited over 10 minutes. Ended up leaving keys on counter
Rated #6
National
8.8 Excellent (2 reviews)
1 location in Syracuse Hancock Intl Airport
National
Locations in Syracuse Hancock Intl Airport
  • 8
  • 10
  • 9
  • 8
  • 9
Recent reviews
7.6 Good2016 Sep 12
Pro's and Con'swe were upgraded to a nice SUV.Employee got snippy when I declined coverage and said he actually enjoyed it when people decline and then have an issue and their insurance rates go up.
Rated #7
Hertz
8.5 Excellent (14 reviews)
1 location in Syracuse Hancock Intl Airport
Hertz
Locations in Syracuse Hancock Intl Airport
  • 8.7
  • 8.2
  • 8.7
  • 8.7
  • 8.2
Recent reviews
10.0 Excellent2017 Jun 06
very accommodatingAfter I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!
10.0 Excellent2017 May 30
A plus serviceThe ease of pick up and returns.Nothing
10.0 Excellent2017 Mar 01
Comfortable little car with some nice acessories. I would rent that size again.Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.
9.6 Excellent2017 Feb 17
Friendly staff. On site vehicle. Quick service on pick up and return
2.0 Mediocre2017 Jan 04
BadDid not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.
2.0 Mediocre2016 Nov 27
Late flightOur flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.
10.0 Excellent2016 Nov 15
Carol was awesome!Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.Nothing.
8.0 Excellent2016 Nov 14
Easy rental chevy sonics no BuenoPickup and dropoff was fast and friendlyCar was beat hard transmission slipped and screamed the entire trip driving it gently
Rated #8
Alamo
7.6 Good (14 reviews)
1 location in Syracuse Hancock Intl Airport
Alamo
Locations in Syracuse Hancock Intl Airport
  • 7.5
  • 7.7
  • 7.7
  • 7.8
  • 7.2
Recent reviews
6.4 Good2017 May 16
The car smelled of smoke and had stains on the seats.
9.2 Excellent2017 Apr 25
Overall good jobUpgrade my car to SUVPrice of suv
5.2 Okay2017 Apr 19
Good car Good gas mileageDrop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!
10.0 Excellent2017 Jan 04
no hassle
6.8 Good2016 Dec 21
Hoping for a better experience next timeThe price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.
2.0 Mediocre2016 Oct 15
The whole dealing was a messI got no help from u to correct the problem poor service
Rated #9
Thrifty
7.1 Good (4 reviews)
1 location in Syracuse Hancock Intl Airport
Thrifty
Locations in Syracuse Hancock Intl Airport
  • 8.5
  • 8
  • 6.5
  • 6
  • 6.5
Recent reviews
5.2 Okay2016 Aug 04
The amount charged to my credit card was nearly twThe car was fine.The pick up location that Kayak sent us to was different than the one Thrifty had the reservation at. The amount charged to my credit card was nearly twice the amount quoted (which had the fees included). I still don't have that sorted out yet.
Easirent
1 location in Syracuse Hancock Intl Airport
Easirent
Locations in Syracuse Hancock Intl Airport
Recent reviews
Sunnycars
1 location in Syracuse Hancock Intl Airport
Sunnycars
Locations in Syracuse Hancock Intl Airport
Recent reviews
251 travelers who rented a car in Syracuse Hancock Intl Airport gave the car agency they used an average rating of 7.6

Car rental locations at Syracuse Hancock Intl Airport

Top tips for renting a car at Syracuse Hancock Intl Airport

  • Whether you visit Syracuse for work or relaxation, Syracuse International Airport car rental companies ensure you can navigate the city in style. The airport has a rental car center running every day, allowing you to get a service readily during planned tours or emergency trips. Moreover, the multiple car models available conveniently enable you to choose the vehicle type to suit your requirements, including budget options and group travel.
  • You can comfortably access rental facilities when picking up or dropping off your car rental at Syracuse Hancock International Airport because the Rental Car Center includes after-hours services. Using this option during return, you only need to park and lock the car, drop your filled rental contract with your keys in the dropbox placed in the returns area, and depart.
  • The Rental Car Center is on Col Eileen Collins Boulevard in North Syracuse, with the return point being the same as the pick-up location. This setting makes it more comfortable for first-time visitors and regular customers to navigate the area during drop-off. You can get to the rental facility from central Syracuse via I-80 N, which leads to Airport Boulevard. Follow the signs for rental car return at the airport to the parking space near the terminal.
  • You can experience the general New York rush hours during your Syracuse trip, occurring from approximately 8 am to 9 am and between 3 pm and 7 pm. If you have a strict itinerary, avoid congestion, and set off for your meetings or activities before or after these traffic hours for stress-free time management. You may need to utilize alternate routes on your departure date to arrive at the busy Syracuse Hancock International Airport in time.
  • Book your rental car at Syracuse Hancock Intl Airport at least 5 weeks before your trip in order to get a below-average price

FAQs about renting a car at Syracuse Hancock Intl Airport