Book Avis car rentals in Rochester

Driver's age: 26-65
Fri 01.03
Fri 08.03
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Avis car rental prices in Rochester

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Pros

" and friendly."(in 779 reviews)
" and very helpful."(in 779 reviews)
" drop off easy."(in 779 reviews)

Cons

" like cigarette smoke!"(in 116 reviews)
"Clerk said no ."(in 1799 reviews)
" was the worst."(in 163 reviews)

Reviews for Avis in Rochester

Overall Rating7.8 GoodBased on 33 reviews
Cleanliness
7.3
Comfort
7.8
Overall
7.6
Pick-up/Drop-off
8.3
Value for money
7.6

Recent reviews

Traveler rating
5
4
0
1
0
0
1
8.0
Car hadn’t been washed and smelled of smoke. A little annoying when you pay $600+ for just 3 1/2 days.Reviewed 2023 Oct 12
review fromkayak
8.0
Friendly and quick service the rental was clean and well maintained.Reviewed 2023 Oct 03
review fromkayak
10.0
Great customer serviceReviewed 2023 Sep 26
review fromkayak
10.0
Pros:The staff exceeded my expectations...we were late to the mall location and he calmed me down reopened the mall gate for me to enter...and had nothing but kind words to share with me as he obtained a rental car for me...Bravo!Cons:Nothing...thank you sir...your customer service is second to none...Reviewed 2020 Dec 27
review fromkayak
4.8
Cons:The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.Reviewed 2020 Aug 16
review fromkayak
7.6
Cons:Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.Reviewed 2020 Feb 03
review fromkayak
3.6
Cons:OverchargedReviewed 2019 Dec 12
review fromkayak
7.2
Pros:The car was a very nice car, clean and new, drove well. Dropoff at the Pittsburgh airport was very easy.Cons:The pickup location at Jefferson in Rochester was hard to find, and I couldn't figure out how to get through the phone system to talk to the person at the office to get more detailed directions. Representative could have been more informative about terms and where the car actually was.Reviewed 2019 Jul 29
review fromkayak
8.4
Pros:accommodating and good valueCons:Gas mileage and appearance of car were excellent. Very tight and cumbersome getting in and out of the car.Reviewed 2019 Jul 22
review fromkayak
2.0
the location was closed!Pros:nothingCons:the location kayak sent us to was closed!!!!Reviewed 2018 Jul 24
review fromkayak
4.4
Avis Bait and SwitchCons:Avis did not have the car class that was confirmed in the reservation available -- in fact, they had no cars, only SUVs and a van. We had confirmed the reservation for a premium and without an upcharge only an SUV was available which was unsuitable for the event we were attending. We had no other choice but to upgrade to a van for an extra $100 or leave without a large enough vehicle. We should have walked away instead of agreeing to the extra expense. Avis will not consider any sort of refund for the extra charge which is very disappointing. Obvious bait and switch tactic and very unprofessional. In the future there are many other rental agencies to consider other than Avis.Reviewed 2018 May 04
review fromkayak
2.0
Pros:The sales agent was accommodating.Cons:The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.Reviewed 2018 Jan 08
review fromkayak

Where can I find Avis car rentals in Rochester?

Address

1200 Brooks Avenue

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 585 328 6600

Address

1225 Jefferson Rd F

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday09:00 - 13:00

Phone

+1 585 427 8170

Address

360k Greece Ridge Center Drive

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 14:00

Phone

+1 585 720 5370

Good to know

Most popular location

1200 Brooks Avenue

Most popular car type

Standard

Top tips for renting a car from Avis in Rochester

  • Standard rental cars from Avis in Rochester are around -116% cheaper than other car types, on average.

FAQs about renting a car from Avis in Rochester

  • What is the most popular rental car from Avis in Rochester?

    Standard (Ford Edge or similar) is the most frequently booked rental car type from Avis in Rochester.

  • How many car rental locations does Avis have in Rochester?

    Avis has 3 rental locations in Rochester. Take a look at our Avis rental location map to find the best rental cars near you.

  • Does Avis have a car rental location at the airport: Greater Rochester Intl airport (ROC)?

    Yes

  • Does Avis offer shuttle or airport pick-up services from Greater Rochester Intl airport (ROC)?

    Yes