Best Western Plus Hotel Universo is in the heart of Rome, so it's next to many popular destinations. For example, tourist attractions like Basilica di Santa Maria Maggiore, Museo Nazionale Romano - Palazzo Massimo Alle Terme, Basilica di Santa Prassede, and Basilica di Santa Maria Degli Angeli e Dei Martiri are all within walking distance of the hotel. Similarly, trendy restaurants like Gelateria S.M.Maggiore, Ambrosia Rooftop Restaurant & Bar, Ristorante Nerone, and The Gelatist Via Nazionale 19 are just minutes away. The closest airports are Ciampino Airport and Fiumicino Airport, while train stations like Termini and Repubblica - Teatro dell' Opera.
At Best Western Plus Hotel Universo, guests have exclusive access to amenities like a fitness center that has a gym and a workout room. In this fitness center, guests can exercise and remain in good shape even though they're away from home. Another amenity is free high-speed internet that allows visitors to surf the web from their smartphones, laptops, and tablets the moment they enter the property. Other amenities include room service, complimentary breakfast, laundry service, dry cleaning, airport transportation, and a concierge at the front desk who's willing to provide assistance and guidance upon request 24 hours a day, 7 days a week. This hotel also offers access to a spa, a restaurant, a bar, a lounge, and a banquet room. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free and suitable for people with wheelchairs.
This hotel offers many room types that have different features and benefits. Nevertheless, every room has air conditioning and heating so that guests remain comfortable during their stay. Likewise, every room has a private bathroom that includes a bathtub, a shower, a toilet, a hairdryer, and free toiletries. Each room also has a flat-screen TV, a work desk, and a minibar.
Health and safety
Accessibility and suitability
Services and conveniences
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Parking and transportation
Cons:First of all we were booked on this hotel that we choose for the convinient location near the Termini station in Rome. On arrival we saw a big group also arriving by bus, and we thougt that the check in will be long. that wasn't the case since agter a few minutes they just told us that there was a problem with the room and that they will relocate is at another best western hotel, the president. Well since the all purpose of this choice was the convinient location near the Termini, we weren't haapy with this change because it meant that we would spend much more time and money in transport to get to termini. when we told them that they said that they will pay the taxi for the hotel, and then the taxi for termini on the next day, and also another one for termini on that same night if we want to, since we were visiting family near the station. Well we refuse the taxi for that night, but accepted the taxi for the next day to termini. We confirmed this when we arrived at the new hotel and they also told us the same, tjat they will pay the taxi to termini The next day when we requested the taxi, the answer was different, that they couldn't pay the taxi to termini, only to the best western universo and then we would have to walk to the station. If they told us that on the beggining we would made different arrangments, since we would need more time to do that, and consequently we could only catch the train to fiumicimo much later than we were thinking and got us trough running since the station and terminals, almost loosing our flight. So, for this, not very happy with best western, even if they offered us a fruit basket.
Cons:The lady who checked me in was very pleasant and welcoming however the next two experiences I had (both men) were ok. Both men did not smile and were not very friendly.
|Check in anytime after 14:00, check out anytime before 11:00|
|Cancellation/prepayment policies vary by room type and provider.|
Best Western Plus Hotel Universo is located at Via Principe Amedeo 5/B in Historical Center, 0.9 km from the center of Rome. Fontana di Trevi is the closest landmark to Best Western Plus Hotel Universo.
Check-in time is 14:00 and check-out time is 11:00 at Best Western Plus Hotel Universo.
Yes, Best Western Plus Hotel Universo offers free Wi-Fi.
No, Best Western Plus Hotel Universo does not offer free parking.
No, Best Western Plus Hotel Universo does not offer free airport shuttle service.
Best Western Plus Hotel Universo is 13.8 km from Rome Ciampino.
Yes, Best Western Plus Hotel Universo is a pet-friendly hotel.
No, Best Western Plus Hotel Universo does not have a pool onsite.