Pros (+) Nothing to like
Cons (-) They need to update the rooms . Clean carpet . Pics online are a lie
3 stars
El Tropicano Riverwalk
110 Lexington Avenue, San Antonio, TX 78205, United States
San Antonio, TX
See location+1 210 223 9461Provider
Provider for El Tropicano Riverwalk
Provider for El Tropicano Riverwalk
Provider for El Tropicano Riverwalk
Overview
El Tropicano Riverwalk is located in San Antonio and is close to the area's tourist attractions. It also provides a rooftop terrace and an outdoor pool.
A variety of premium services are available for guests of El Tropicano Riverwalk, like valet parking, an express check-in and check-out feature and a 24-hour business centre. The front desk operates around the clock and the friendly staff can recommend places to visit and provide other tourist information.
The hotel features rooms equipped with ironing facilities.
During their stay at the hotel, guests can dine at Mangos, which offers a menu including American specialties. Each evening, guests are able to enjoy a drink in the comfortable lounge bar. A choice of cafés and restaurants are also found in the surrounding area.
El Tropicano Riverwalk is under a 15-minute drive from San Antonio International Airport and The Alamo is a short stroll away. Rivercenter and the San Antonio Museum of Art are each within walking distance.
Latest deals for El Tropicano Riverwalk
Amenities at El Tropicano Riverwalk
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
Laundry
- Laundry facilities
- Laundry service
Pool
- Pool bar
- Outdoor pool
Parking and transportation
- Parking
Workspace
- Fax/photocopying
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of El Tropicano Riverwalk
6.6
Okay
753 verified ratings
Wonderful
172
Very good
93
Good
122
Okay
80
Fair
110
Mediocre
58
Poor
118
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with their stay at the hotel, citing severe cleanliness issues including feces in hallways, leaking air conditioning units, and a general state of disrepair. Service complaints were also prevalent, with guests reporting poor management and long wait times for check-in and room changes. Though some reviews highlighted the hotel's location as a positive attribute, many felt that the amenities were lacking and did not match the value for the price paid. Overall, the hotel appears to require urgent improvements across multiple areas.AI-Generated from customer reviews
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Score by provider
6.9 out of 10
469 reviews
5 out of 10
80 reviews
6.9 out of 10
9 reviews
7.9 out of 10
1 review
7.1 out of 10
62 reviews
All reviews
Cons (-) Old run down ....major updates ans renovations needed. 29 dolls for self parking or valet rediculaus.....wil defently not stay there again. Not even for 1/2 the price
Pros (+) Direct access to the Riverwalk. Comfortable, but small, beds.
Cons (-) Thin walls didn’t allow good rest for either of us. We got in too late to enjoy a nice dinner & the food served from the bar/restaurant was worse than what we would’ve found at a fast food joint. $29 to park overnight is outrageous! We won’t be back.
Cons (-) Clerk never told my wife. Got surprised at checkout with $80 bill.
Cons (-) was not able to go because hurricane Harvey. Could not get a refund.
Pros (+) The price was good for the river walk frontage. The valet was extremely helpful and friendly. The breakfast buffet was good. It was nice to have a small selection of food at the coffee bar.
Cons (-) The A/C dripped water onto the carpet. One of our room keys didn't work. The parking pass didn't work when we were ready to leave.
Pros (+) El Tropicano Hotel while close to downtown was still removed from the regular commuter traffic. No noisy ambulances or no highly traveled streets to manuever.
Cons (-) No ice machines on our floor.
Cons (-) We were looking forward to using the hotel's pool but it was closed due to construction and the website didn't mention it. The drain in the bath/shower didn't go down fast enough. In the middle of showering I had to turn off the water so the water could drain down the tub.
Pros (+) Staff was super friendly
Cons (-) Aging hotel, due for a refresh. Very limited dining options on hotel. Most customers wear wife beaters and carry cases of beer into hotel.
Cons (-) Pool was closed the entire time
Location
110 Lexington Avenue, San Antonio, TX 78205
What's nearby
- Majestic Theatre0.7 km
- The Alamo0.7 km
- San Antonio Museum of Art0.9 km
- Cathedral of San Fernando1 km
- San Antonio River Walk1 km
- Spanish Governor's Palace1 km
- La Villita Historic Arts Village1.2 km
- Market Square1.3 km
- Hemisfair Park1.3 km
- Tower of the Americas1.5 km
- Institute of Texan Cultures1.8 km
- Japanese Tea Garden3.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at El Tropicano Riverwalk
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at El Tropicano Riverwalk
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 1.0 km |
Nearest Airport | San Antonio |
Distance to airport | 11.3 km |