Value for money
Distance to city center
Distance to airport
|"The staff were super nice!"||(in 170 reviews)|
|"We had a great time."||(in 15 reviews)|
|"Great location and friendly staff"||(in 166 reviews)|
|"Valet Parking was a nightmare"||(in 96 reviews)|
|"Don't use room service!"||(in 15 reviews)|
|"Parking prices are outrageous."||(in 90 reviews)|
|location was great||in 422 reviews|
|staff was very friendly||in 365 reviews|
|room parking||in 301 reviews|
|valet parking||in 231 reviews|
|river view||in 193 reviews|
|beautiful hotel||in 186 reviews|
|river walk||in 100 reviews|
|balcony room||in 93 reviews|
|room service||in 85 reviews|
|excellent service||in 75 reviews|
|great time||in 51 reviews|
|comfortable bed||in 39 reviews|
|easy access||in 36 reviews|
|san antonio||in 19 reviews|
|additional charge||in 2 reviews|
Convention facility is dated
The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
Great location, very nice and clean. Great customer service.
Wonderful location and view!
Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Great place, but needs fixes
Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
Lovely Relaxing Stay
We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Parking was too expensive.
I got an upgrade to another room and it was awesome there on out
No free wifi
Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
Staff, service, room, and the hospitality was awesome.
The river walk
A little expensive for the small room
Friendly, helpful and warm staff. Location is excellent, right smack at the river walk. Within walking distance to all main attractions in the city
Nice room right on the riverwalk
parking was a big issue and expensive
Staff very helpful, assisted in getting my husband a golf tee time, friendly, patient, good suggestions for things to do, and places to get services.
Would have liked spa services available at the hotel.
My room location was awesome. The view I had for the firework show during New Years Eve was even better.
I live and work in the UAE (Dubai). We have some of the best and most world class hotels that anyone can offer. With that said,....my first stop when I landed last week was the Palacio Del Rio. I put my bags on top of the dresser and when I pulled them off,..I found a lot of dust on top of the dresser. I did not make a fuss about it,..but I do know that the places I stay around the globe will not tolerate such a thing. Other than that,..the staff there was extremely polite and helpful. I will def. stay at the Palacio del Rio during my next visit to San Antonio.
Stayed there for SA Marathon. Had to get up at 4:30 but could hear loud music outside until 10 PM. Also, AC did not work very well.
Within a 20-minute stroll from San Antonio Amtrak Station, Hilton Palacio del Rio offers guests a convenient base when visiting San Antonio. It is just moments from Henry B Gonzalez Convention Center and San Antonio River Walk.
Guests are able to work out in the hotel's fitness centre, or relax in the outdoor pool. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out feature.
Hilton Del Palacio has 482 air conditioned rooms.
Hilton Palacio has an on-site pub where patrons can socialise while sitting down to a casual meal and a drink. Guests can also try one of the various bars and cafés in the vicinity.
Hilton Palacio Del Rio is located in the City's premier shopping area. The Alamo and San Antonio US Post Office and Courthouse are both a short walk away.
based on 1,785 reviews
Value for money
Policies vary by room type and provider.
All reservations at Hilton Palacio Del Rio – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Palacio Del Rio is located at 200 South Alamo Street in Downtown, 0.6 km from the center of San Antonio. La Villita Historic Arts Village is the closest landmark to Hilton Palacio Del Rio.
Check-in time is 15:00 and check-out time is 11:00 at Hilton Palacio Del Rio.
No, Hilton Palacio Del Rio does not offer free Wi-Fi.
No, Hilton Palacio Del Rio does not offer free parking.
No, Hilton Palacio Del Rio does not offer free airport shuttle service.
Hilton Palacio Del Rio is 12.2 km from San Antonio. Hilton Palacio Del Rio is 116.5 km from Austin Bergstrom.
No, pets are not allowed at Hilton Palacio Del Rio.
Yes, Hilton Palacio Del Rio has a pool onsite.