Cons (-) Convention facility is dated
4 stars
Hilton Palacio Del Rio
200 South Alamo Street, San Antonio, TX 78205, United States
San Antonio, TX
See location+1 210 222 1400Photos of Hilton Palacio Del Rio
Overview
Within a 20-minute stroll from San Antonio Amtrak Station, Hilton Palacio del Rio offers guests a convenient base when visiting San Antonio. It is just moments from Henry B Gonzalez Convention Center and San Antonio River Walk.
Guests are able to work out in the hotel's fitness centre, or relax in the outdoor pool. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out feature is offered for convenience.
Hilton Del Palacio has 482 air conditioned rooms. They are also equipped with a hair dryer and a refrigerator.
Hilton Palacio has an on-site pub where patrons can socialise while sitting down to a casual meal and a drink. Guests can also try one of the various bars and cafés in the vicinity.
Hilton Palacio Del Rio is located in the City's premier shopping area. The Alamo and San Antonio US Post Office and Courthouse are both a short walk away.
Latest deals for Hilton Palacio Del Rio
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Palacio Del Rio
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Spa
- Outdoor pool
Bedroom
- Feather pillow
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Bathroom
- Hairdryer
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Palacio Del Rio
8.3
Very good
2352 verified ratings
Wonderful
1389
Very good
300
Good
225
Okay
142
Fair
114
Mediocre
68
Poor
114
Summary of reviews
Guests say
Guests primarily praised the hotel's location, highlighting its proximity to the Riverwalk and nearby attractions. Many appreciated the friendly and helpful customer service provided by the staff. However, numerous reviews expressed frustrations regarding noise levels at night, cleanliness issues particularly in the bathrooms, and the high costs associated with parking. The value for price was also a concern for some, with additional fees adding to the overall expense of their stay.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
1541 reviews
8.5 out of 10
468 reviews
8.8 out of 10
8 reviews
8.3 out of 10
10 reviews
All reviews
Pros (+) Nothing
Cons (-) Service
Cons (-) The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
Pros (+) Great location, very nice and clean. Great customer service.
Cons (-) No parking
Pros (+) Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Pros (+) Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Cons (-) Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
Pros (+) We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Cons (-) Parking was too expensive.
Cons (-) I got an upgrade to another room and it was awesome there on out
Cons (-) No free wifi
Cons (-) Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
Location
200 South Alamo Street, San Antonio, TX 78205
What's nearby
- La Villita Historic Arts Village181 m
- Hemisfair Park245 m
- San Antonio River Walk326 m
- The Alamo0.4 km
- Majestic Theatre0.5 km
- Tower of the Americas0.5 km
- Cathedral of San Fernando0.7 km
- Institute of Texan Cultures0.8 km
- Spanish Governor's Palace0.8 km
- Market Square1.2 km
- San Antonio Museum of Art1.7 km
- Japanese Tea Garden4.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Palacio Del Rio
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Palacio Del Rio
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | San Antonio |
Distance to airport | 12.3 km |