Pros (+) The rooms were exceptionally clean, no hidden dirty sheets.
Cons (-) Housekeeping stole our bluetooth speaker. When we went to report it another hotel guest was reporting a similar issue.
3 stars
Holiday Inn San Antonio Northwest, An IHG Hotel
5535 University Heights Blvd., San Antonio, TX 78249, United States
San Antonio, TX
See location+1 210 549 2434Photos of Holiday Inn San Antonio Northwest, An IHG Hotel
Overview
The Holiday Inn Northwest University Heights hotel offers spacious guest rooms and full suites, microwave and refrigerators in each guest room. Our famous hot breakfast buffet is a favorite, with the sparkling indoor pool, free internet, fitness and business center. With easy access to San Antonio International Airport, Military friendly, we are easy access to JBSA – Camp Bullis and Fort Sam Houston for our military groups and training programs. Our groups love to mingle and have "Ice Breaker" receptions at our Lobby Bar before going out to dinner at great local restaurants.
Latest deals for Holiday Inn San Antonio Northwest, An IHG Hotel
Amenities at Holiday Inn San Antonio Northwest, An IHG Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic
- No smoking
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of Holiday Inn San Antonio Northwest, An IHG Hotel
7.9
Good
411 verified ratings
Wonderful
208
Very good
64
Good
39
Okay
32
Fair
20
Mediocre
10
Poor
38
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the professionalism of the staff. However, there were significant concerns regarding the lack of amenities such as free breakfast, noise from other rooms, and issues with parking security. Overall, while the hotel met some expectations, it fell short in several areas that affected guest satisfaction.AI-Generated from customer reviews
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Score by provider
8 out of 10
176 reviews
7.8 out of 10
144 reviews
9.8 out of 10
3 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) The lady at the front desk was very nice, and the bed was comfortable.
Cons (-) Was not told that the breakfast was not free and would in fact be $10 for each adult until after we had already gotten food and sat down. If it's not complimentary then that should have been stated. They also gave up the room I had paid for and put me in a handicapped room, which she said was a step above what I paid for.. way too expensive in my opinion.
Location
5535 University Heights Blvd., San Antonio, TX 78249
What's nearby
- Shops of La Cantera3.4 km
- Six Flags Fiesta Texas3.5 km
- University Hospital - University Health System6.9 km
- SeaWorld San Antonio15.8 km
- San Pedro Springs Park16.3 km
- Japanese Tea Garden16.6 km
- San Antonio Zoo16.7 km
- Market Square18.5 km
- The Alamo19 km
- San Antonio River Walk19.1 km
- St. Joseph Catholic Church19.3 km
- Fort Sam Houston19.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn San Antonio Northwest, An IHG Hotel
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Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 18.8 km |
Nearest Airport | San Antonio |
Distance to airport | 13.0 km |
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