Pros (+) Staff was outstanding. Great service. Room was very nicely appointed. Very clean. Comfortable bed.
Cons (-) Absolutely nothing
3 stars
Four Points by Sheraton San Jose Downtown
Photos of Four Points by Sheraton San Jose Downtown
Overview
Four Points by Sheraton San Jose offers historic accommodation in San Jose and is conveniently close to Convention Center Light Rail Station. It is set in the area's popular nightlife district, which is only a few minutes walk from the San Jose Museum of Art, the San Jose Repertory Theatre and Plaza de Cesar Chavez Park.
A variety of premium services are available for guests of Four Points by Sheraton San Jose, such as a concierge and an express check-in and check-out feature. A gym is available to those wanting to keep up their exercise regimes while travelling.
There are 84 rooms at the hotel, each providing all the necessities to ensure a comfortable stay. They are also fitted with ironing facilities and cable/satellite channels.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently located for those who want to stay nearby when looking for a bite to eat.
Four Points by Sheraton San Jose is within walking distance of Cathedral Basilica of St Joseph, San Jose Convention Center and San Jose State University. San Jose International Airport is a 10-minute car trip away and Santa Clara Light Rail Station is within walking distance.
Latest deals for Four Points by Sheraton San Jose Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Four Points by Sheraton San Jose Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Casino
- Cooking classes
Parking and transportation
- Parking
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Four Points by Sheraton San Jose Downtown
8.0
Very good
806 verified ratings
Wonderful
393
Very good
108
Good
115
Okay
41
Fair
53
Mediocre
26
Poor
70
Summary of reviews
Guests say
Guests frequently praised the hotel's great location, noting its proximity to various attractions and amenities. They were also impressed with the friendly and helpful service provided by the staff. However, several guests expressed dissatisfaction with the cleanliness of the hotel, mentioning dirty elevators and stained bedding. The room size was often criticized as small, and many guests found the parking fees to be excessive. Overall, while the location and service were well-received, cleanliness and room size were significant areas of concern.AI-Generated from customer reviews
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Score by provider
8 out of 10
583 reviews
8.1 out of 10
90 reviews
8.5 out of 10
4 reviews
8.3 out of 10
18 reviews
All reviews
Pros (+) Location is great
Cons (-) Charges $29/day for parking.
Pros (+) Within walking distance of a lot of things in downtown and close to public transportation. Nothing memorable or special that you normally get with Starwood Hotels.
Cons (-) Mediocre almost all the way around
Pros (+) Great location and reasonable price for Downtown.
Cons (-) Parking cost weren't mentioned prior to booking and was an annoying surprise of $29/day.
Pros (+) The employees were very nice
Cons (-) I didn't like that door to the room let air in and it made this annoying noise.
Pros (+) The location of the hotel was awesome. Right in the center of the downtown area. The staff, especially Tim S. was amazing, friendly, checked me in early, gave me star treatment, the room had a great view, was clean, nice amenities.
Cons (-) Was a bit old. The hallway carpet was old and dirty as was the room carpet. I didn't park there b/c the lot was more expensive than down the street.
Pros (+) The restaurant happy hour was great. Super Asian food and specostly drinks at a bargain. Rooms and common areas were tasteful and clean. Staff were friendly and helpful. Room was quiet and comfortable.
Pros (+) I would love to come back. Neat room
Pros (+) The staff was great. Good location. Windows opened a bit.
Pros (+) The staff at the front desk, valet parking and the restaurant were extremely friendly and very professional.
Cons (-) The menu at the restaurant seemed expensive, especially for breakfast.
Location
211 South First Street, San Jose, CA 95113
What's nearby
- Plaza de Cesar Chavez141 m
- Tech Museum184 m
- California Theater189 m
- San Jose McEnery Convention Center271 m
- San Jose Museum of Art278 m
- Cathedral Basilica of St Joseph313 m
- San Pedro Square0.5 km
- San Jose Museum of Quilts and Textiles0.5 km
- Children's Discovery Museum0.7 km
- SAP Center at San Jose1.2 km
- J. Lohr Winery2.2 km
- Happy Hollow Park and Zoo2.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Four Points by Sheraton San Jose Downtown
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | San Jose |
Distance to airport | 4.9 km |