The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907, Puerto Rico
+1 787 721 1000

Cheapest
rate per night

7.6

Good
based on 399 reviews
The Condado Plaza Hilton - San Juan, Puerto Rico
24.04 Sat
-
25.04 Sun
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪126
Agoda.com ₪426
KAYAK ₪456
Snaptravel
Agoda.com
KAYAK

Good to know

Value for money

7.4

Distance to city center

2.9 km

Location rating

8.9

Nearest Airport

San Juan Luis Munoz Marin Intl

Distance to airport

8.6 km

Rooms available at The Condado Plaza Hilton

24.04 Sat
25.04 Sun

Standard Rooms

₪426+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪426
King bed
₪456
King bed
₪567
Unknown
₪652
King bed
₪668
King bed
₪682
King bed
₪706
King bed
₪717
King bed
₪753
King bed
₪800

Deluxe Rooms

₪464+

Bed type
Provider
Total stay + taxes & fees
King bed
₪464
Twin bed
₪723
Unknown
₪728
Queen bed
₪741
Queen bed
₪748
Queen bed
₪753
Queen bed
₪760
Queen bed
₪830
Queen bed
₪842
Unknown
₪1,029

King Rooms

₪168+

Bed type
Provider
Total stay + taxes & fees
King bed
₪168
King bed
₪462
Unknown
₪669
Unknown
₪692
Unknown
₪1,135

Double Rooms

₪126+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪126

Queen Rooms

₪523+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪523
Unknown
₪716
Unknown
₪834

Reviews of The Condado Plaza Hilton

Pros

Cons

Traveler rating

49
17
12
8
9

Time of year

Traveler type

Show reviews that mention

+
location is great in 75 reviews
staff is amazing in 72 reviews
room was clean in 67 reviews
microwave in the room in 60 reviews
hotel is nice in 58 reviews
ocean view in 49 reviews
beautiful beach in 45 reviews
bar food in 25 reviews
service was good in 24 reviews
water pool in 22 reviews
front desk in 11 reviews
pool and jacuzzi in 9 reviews
san juan in 9 reviews
comfortable bed in 5 reviews
rooms were nice in 5 reviews
debit card in 4 reviews
hotel construction in 4 reviews
needs updating in 4 reviews
several times in 4 reviews
waiter named in 2 reviews
waived the resort fee in 2 reviews
  • Good
    Sep 2020
    6.5

    Location is great. Beautiful beach right there. Rooms were clean.

    Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.

  • Excellent
    May 2019
    9.1

    Nice location

    Breakfast buffet isn’t a good selection for diamond members

  • Okay
    Nov 2016
    5.4

    Wouldn't stay here again

    Beautiful hotel and amazing location with some great amenity options.

    The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.

  • Okay
    Oct 2016
    4.5

    I will stay at another beach front hotel than this

    I liked the beach being right there

    Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again

  • Good
    Oct 2015
    7.4

    Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.

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About The Condado Plaza Hilton

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, an outdoor pool and free wireless internet access in all areas. It is also a short car trip from Old San Juan and Condado Lagoon.

This hip 4-star resort offers numerous premium amenities, including water slides and outdoor tennis courts. Guests can take advantage of the recreational facilities available, such as a sauna and bicycle rental.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The resort offers an on-site bar, where guests can enjoy a drink either indoors or on the outdoor terrace. There is also the added advantage of an on-site restaurant.

The Condado Plaza Hilton is surrounded by the area's popular sightseeing attractions, including Fortin de San Geronimo del Boqueron and San Juan Bay Marina, which are within walking distance. The helpful staff at the tour desk are available to organise tours and activities in San Juan.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.6 Good

based on 399 reviews

8.0

Cleanliness

8.0

Comfort

8.0

Facilities

8.5

Food

Check in

16:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at The Condado Plaza Hilton

ATM on-site
Babysitting or child care
Business center
Car rental
Wake-up service
Internet
Fax/photocopying
Family rooms
Concierge service
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shops (on site)
Smoke alarms
Contactless check-in/check-out
Face masks for guests available
Bicycle rental
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Hot tub
Outdoor pool
Snorkeling
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Laptop safe
Express check-out
Parking
Hairdryer
Fitness center
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Table tennis
Staff follow all safety protocols as directed by local authorities
Pool table
Water sport facilities (on site)
Coffee shop
Private beach
Private bathroom
24hr front desk
Storage available
Free Wi-Fi
Radio
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Saltwater pool
Sea view
Elevator
Shampoo
Pool bar
Shower cap
First-aid kit
Alarm clock
Balcony
Bathtub
Body soap
Bridal suite
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Children's television networks
Thermometers for guests provided by property
Safe
Sauna
City view
TV
Conditioner
Desk
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Water slide

FAQs when booking at The Condado Plaza Hilton

Does The Condado Plaza Hilton have special cancellation policies due to coronavirus (COVID-19)?

Where is The Condado Plaza Hilton located?

When is check-in time and check-out time at The Condado Plaza Hilton?

Does The Condado Plaza Hilton offer free Wi-Fi?

Does The Condado Plaza Hilton offer free parking?

Does The Condado Plaza Hilton offer free airport shuttle service?

How far is The Condado Plaza Hilton from the airport?

Does The Condado Plaza Hilton have a pool?

Photos of The Condado Plaza Hilton

The Condado Plaza Hilton - San Juan - Lobby
All Photos (35)
The Condado Plaza Hilton - San Juan - Bedroom
Bedroom (18)
The Condado Plaza Hilton - San Juan - Bar
Bar (1)
The Condado Plaza Hilton - San Juan - Pool
Pool (2)
The Condado Plaza Hilton - San Juan - Beach
Beach (1)

Property safety measures

Any

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Location

Most Popular Landmarks

  • Condado Beach238 m
  • Museo de Arte de Puerto Rico2.1 km
  • Ocean Park3.1 km
  • Castillo de San Cristobal3.3 km
  • The Poet's Passage3.7 km
  • Viejo San Juan3.8 km
Hotels Caribbean Puerto Rico San Juan The Condado Plaza Hilton