The Condado Plaza

4 stars
999 Ashford Avenue, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
6.9
Okay
based on 1265 reviews
1,265 reviews
Thu 20.11
-
Fri 21.11
1 room, 2 guests
Deals from
₪506
/Cheapest rate per night
Room type
Provider
Nightly total
King room
₪506
Deluxe room
₪520
Standard room
₪608
75 more The Condado Plaza deals
75 more The Condado Plaza deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

6.9
Okay rating
Based on 1,265 verified guest reviews

Latest deals for The Condado Plaza

Thu 20.11
Fri 21.11
Deluxe room
2 queen beds
₪520
nightly with fees
1 king bed
₪562
nightly with fees
1 king bed
₪605
nightly with fees
Double room
bed type unknown
₪971
nightly with fees
2 double beds
₪981
nightly with fees
1 king bed
₪983
nightly with fees
Resort room
1 king bed
₪693
nightly with fees
1 king bed
₪707
nightly with fees
1 king bed
₪987
nightly with fees
Standard room
bed type unknown
₪608
nightly with fees
bed type unknown
₪933
nightly with fees
bed type unknown
₪966
nightly with fees
Queen room
bed type unknown
₪610
nightly with fees
2 queen beds
₪632
nightly with fees
2 queen beds
₪778
nightly with fees
King room
1 king bed
₪506
nightly with fees
1 king bed
₪593
nightly with fees
1 king bed
₪622
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Condado Plaza

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkeling
  • Pool table
  • Water sport facilities (on site)

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Increased accessibility
  • Elevator
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Pool and spa

  • Hot tub
  • Outdoor pool
  • Saltwater pool
  • Pool bar
  • Sauna
  • Water slide

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

General

  • Family rooms
  • Interconnected room(s) available
  • Privacy curtain
  • Storage available
  • Sea view
  • Telephone

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness center
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza

6.9
Okay
1265 verified ratings
Wonderful
431
Very good
165
Good
152
Okay
115
Fair
116
Mediocre
77
Poor
209

Summary of reviews

Guests say
Guests appreciated the cleanliness of the rooms and the hotel's convenient location. However, many expressed dissatisfaction with the service, particularly regarding the staff's responsiveness and the functionality of hotel amenities like elevators and parking. Overall, while some enjoyed their stay and found the pools and nearby attractions appealing, others felt the hotel was not up to standard in certain areas.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Service3 out of 10
Sort by:Most recent

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All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewh...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit wit...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach234 m
  • Fort San Jeronimo390 m
  • San Juan Bay Marina0.7 km
  • Parque del Tercer Milenio1.2 km
  • Luis Muñoz Rivera Park1.2 km
  • Museo de Arte Contemporaneo de Puerto Rico1.4 km
  • Centro Europa2.1 km
  • Parque Central de San Juan2.1 km
  • National Guard Museum2.3 km
  • The Capitol of Puerto Rico2.7 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Condado Plaza

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Condado Plaza

  • Where is The Condado Plaza located?

    The Condado Plaza is located at 999 Ashford Avenue in Santurce, 2.9 km from the center of San Juan. Condado Beach is the closest landmark to The Condado Plaza.

  • When is check-in time and check-out time at The Condado Plaza?

    Check-in time is 16:00 and check-out time is 12:00 at The Condado Plaza.

  • Does The Condado Plaza offer free Wi-Fi?

    Yes, The Condado Plaza offers free Wi-Fi.

  • How far is The Condado Plaza from the airport?

    The Condado Plaza is 1.7 km from San Juan Isla Grande. The Condado Plaza is 8.6 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza have a pool?

    Yes, The Condado Plaza has a pool onsite.

  • How does KAYAK find such great The Condado Plaza hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hilton Garden Inn San Juan Condado
8.2 Excellent (338 reviews)0.05 kmOutdoor pool, beachfront, Fitness center₪727+
4-star hotel
Condado Ocean Club8.5 Excellent (365 reviews)0.45 kmAdults only, snorkeling, Outdoor pool₪1,020+
3-star hotel
38% cheaper
Costa Bahia Hotel Paseo Caribe
7.1 Good (908 reviews)0.53 kmFitness center, Free Wi-Fi, Coffee machine₪439+
4-star hotel
O:LV Fifty Five Hotel - Adults Only
8 Excellent (256 reviews)0.58 kmAdults only, Outdoor pool, Restaurant₪1,067+

Cheapest

See cheapest stays in San Juan
2-star hotel
41% cheaper
Olimpo Court by Otium
8.1 Excellent (12 reviews)0.66 kmWi-Fi, Tea/coffee maker, Free parking₪418+
3-star hotel
38% cheaper
Costa Bahia Hotel Paseo Caribe
7.1 Good (908 reviews)0.53 kmFitness center, Free Wi-Fi, Coffee machine₪439+
3-star hotel
17% cheaperHotel Miramar7.9 Good (1,176 reviews)0.62 kmSnorkeling, Fitness center, Room service₪590+
3-star hotel
6% cheaperCourtyard by Marriott San Juan Miramar8 Excellent (512 reviews)0.6 kmOutdoor pool, Fitness center, Restaurant₪667+

Most recommended

See most recommended stays in San Juan
4-star hotel
Don Rafa Boutique Hotel & Residences
8.8 Excellent (80 reviews)0.62 kmFitness center, Restaurant, Bar/Lounge₪960+
5-star hotel
Condado Vanderbilt Hotel8.7 Excellent (1,433 reviews)0.59 kmSnorkeling, Outdoor pool, beachfront₪1,255+
4-star hotel
Condado Ocean Club8.5 Excellent (365 reviews)0.45 kmAdults only, snorkeling, Outdoor pool₪1,020+
4-star hotel
Hilton Garden Inn San Juan Condado
8.2 Excellent (338 reviews)0.05 kmOutdoor pool, beachfront, Fitness center₪727+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

6.7
2.9 km
San Juan Isla Grande
1.7 km

Everything you need to know for your stay in San Juan