|""Super friendly staff, very curtious and professional!""||(in 50 reviews)|
|"Good location yo everything."||(in 90 reviews)|
|"The room was exceptionally spacious."||(in 86 reviews)|
|"The bed was very uncomfortable."||(in 10 reviews)|
|"they didnt refund my deposit and we left the room clean"||(in 56 reviews)|
|"Plus the microwave didn’t work!"||(in 4 reviews)|
|room was clean||in 269 reviews|
|great location||in 207 reviews|
|friendly staff||in 108 reviews|
|proximity to the boardwalk||in 90 reviews|
|parking lot||in 81 reviews|
|beach and boardwalk||in 78 reviews|
|short walk||in 67 reviews|
|good price||in 65 reviews|
|next door||in 34 reviews|
|security deposit||in 23 reviews|
|santa cruz||in 20 reviews|
|uncomfortable bed||in 19 reviews|
|free upgrade||in 17 reviews|
|fridge and microwave||in 16 reviews|
|two bedroom||in 10 reviews|
|banging and loud||in 2 reviews|
Stay Away!!! My wife and I both woke up with large welts all over our arms and legs after staying there. We both got all bit up by something while we slept. Room 141. When they came and "cleaned" our room all they did was pick up the used towels off the floor and fold them up and put them back on the rack. They also took the soap and did not leave any new soap. This place is way overpriced. The rooms here should be no more the $40-50 a night, that is the quality of this place. Disgusting.
Very outdated! Wanted to charge for tub use!
The carpet was disgusting, very old with a bad odor! The bed was worn out. 1980's tv.
You get a lot of space for your $$! It was two bedrooms with a kitchenette and full bathroom. They have a nice little breakfast available if you want to grab a quick bowl of cereal or muffin before heading to the beach. The closeness to the boardwalk is what really makes this place worth it.
I expected it to be a little dirty and it was. I saw a tiny cockroach, but I mean it's an old beach motel with a circle of a few units... I knew I'd run into some kind of creepy crawly.
Room was clean and fairly good location
Room smelled . Breakfast weak
A bit worn down not a 3 star more like a 2 star
The room was cute, and the bathroom was nice. Very close to the boardwalk and restaurants.
When purchasing the room, it said that is was completed paid for, and that HBO and refrigerators were included in the room. When we got to the hotel, I had to put down additional $100 deposit that has not yet been returned. In the room, there was no refrigerator and no HBO. We had perishable items that needed to be refrigerated. When we asked about the refrigerator, they said it was an additional $10 a night.
AVOID AT ALL COSTS
NEVER AGAIN!!!!!!!! Dirty, overpriced, horrible.
It was nice how close it was to the boardwalk.
The staff was very rude. No greeting when arrived. After getting settled in our room (30min) in we were next to the cleaning room, so all we heard was banging, loud rolling carts, very loud talking of the staff and more banging! I asked the lady if we could switch rooms, her response was there is no rooms left, sorry " with a blank stare" like she was waiting for me to just get out of her office already. About 5 min later, a younger lady came by and said we do have another room. I thought that was strange considering how rude and adamant the other lady was about them not having another room. So she showed me the room ( I paid for a king bedroom), the room she showed me was a very very small queen size bedroom with a very small bedroom. It would have been ok with me because it was away from all the banging and loud talking from the staff, until I asked if it would be a cheaper price and she said no. How can it be the same price for a significantly smaller room? So I said no thank you and she just turned around and walked away saying absolutely nothing. Needless to say I had a very bad experience at this hotel and I will not be staying there again. It's overpriced, not nice and the staff is very rude and unhelpful. Take your money else where.
Close proximity to beach and downtown. Fairly priced (I went in January) we got a kitchenette and separate bedrooms within the unit.
Close to the board walk and the beach
Wifi never worked , the tv was going out and had a green screen
It was close to the Boardwalk and the Downtown area. The parking and wifi were free.
I did not like the overall quality of this place. It was run down and overpriced. The "breakfast" was some sugar-filled, pre-packaged pastries and unnatural juice. The rooms were very small with tacky interior and run down aspects: carpet, AC/heat unit, dilapidated furniture. The sheets on the bed were clean, although the bed itself was small and uncomfortable. I didn't like the lack of privacy that the rooms offered - we had to keep curtains shut always because the window looked out to the parking lot. Anyone could just come up and look into our room. We had to pay for ice from a machine. Overall, I was very disappointed with what we got for our money. It was not an enjoyable, relaxing or comfortable experience. In fact, it was one of the worst places I have stayed in. It was an upset to a nice weekend away.
With a stay at Riverside Inn & Suites Santa Cruz in Santa Cruz (Westside Santa Cruz), you'll be a 1-minute drive from Santa Cruz Beach Boardwalk and 9 minutes from Monterey Bay. The front desk is staffed during limited hours. Free self parking is available onsite.
based on 798 reviews
Policies vary by room type and provider.
Riverside Inn & Suites Santa Cruz is located at 505 Riverside Avenue, 1.2 km from the center of Santa Cruz. Cocoanut Grove is the closest landmark to Riverside Inn & Suites Santa Cruz.
Check-in time is 15:00 and check-out time is 11:00 at Riverside Inn & Suites Santa Cruz.
Yes, Riverside Inn & Suites Santa Cruz offers free Wi-Fi.
Yes, Riverside Inn & Suites Santa Cruz offers free parking.
No, Riverside Inn & Suites Santa Cruz does not offer free airport shuttle service.
Riverside Inn & Suites Santa Cruz is 44.4 km from San Jose. Riverside Inn & Suites Santa Cruz is 45.3 km from Monterey Regional.
No, Riverside Inn & Suites Santa Cruz does not have a pool onsite.