Camino Real Hotel

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt-out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe
• Cleaning products

Accessibility and suitability

• Entire unit located on ground floor
• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Non-feather pillow
• Designated smoking area
• Private entrance
• Roll-in shower
• Increased accessibility
• Elevator
• Shower chair
• Accessible by elevator
• Allergy-free room
• Toilet with grab rails
• Upper floors accessible by elevator
• Upper floors accessible by stairs

Services and conveniences

• ATM on-site
• Business center
• Wake-up service
• Car rental
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Private check-in/check-out
• 24hr front desk
• Ticket service
• Safety deposit box
• Bottle of water

General

• Executive lounge access
• Family rooms
• Garden view
• Interconnected room(s) available
• Pool view
• Storage available
• Seating area
• Sofa
• Soundproof rooms
• Soundproofing
• Telephone
• Tile/marble floor
• City view

Basics

• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Towels
• Shampoo
• Adapter
• Towels/sheets (extra fee)
• Trash cans
• Conditioner

Pool and spa

• Heated pool
• Spa
• Hot tub
• Indoor pool
• Outdoor pool
• Pool towels
• Spa and wellness center
• Massage
• Pool bar
• Sauna
• Water slide

Bathroom

• Hairdryer
• Public bath
• Private bathroom
• Raised toilet
• Shower
• Shower cap
• Bathtub
• Spa bath
• Bidet
• Toilet
• Toilet paper

Kitchen

• Wine glasses
• Electric kettle
• Kitchenware
• Kitchenette
• Dishwasher
• Microwave
• Coffee machine
• Dining area

Dining

• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Coffee shop
• Minibar
• Dining room
• Snack bar
• Dining table

Family friendly

• Babysitting or child care
• Child pool
• Kids meals
• Kid-friendly buffet
• Kids' outdoor play equipment
• Playground
• Baby safety gates

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Streaming service
• Radio
• Shared lounge/TV area
• TV

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Pants press
• Iron and ironing board
• Drying rack for clothing

Bedroom

• Extra-long beds (> 2 meters)
• Feather pillow
• Socket near the bed
• Alarm clock
• Clothes rack
• Wardrobe or closet

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)
• Garage

Outdoor

• Garden
• Terrace/Patio
• Balcony

Workspace

• Computer use available
• Fax/photocopying
• Desk

Things to do

• Gift shop

Fitness

• Fitness center