2 stars
Santos Hotel
Photos of Santos Hotel
Overview
Hotel with free breakfast, near Gonzaga Beach A 24-hour front desk, a TV in a common area, and free breakfast are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff. Santos Hotel offers 20 air-conditioned accommodations with minibars and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Santos Hotel
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Non-feather pillow
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Services and conveniences
- Wake-up service
- Safety deposit box
- Room service
- 24hr front desk
- Key access
General
- Family rooms
- Lockers
- Telephone
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry facilities
- Ironing service
Bedroom
- Wardrobe or closet
Workspace
- Fax/photocopying
Dining
- Minibar
Things to do
- Beach access
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Santos Hotel
7.6
Good
659 verified ratings
Wonderful
254
Very good
122
Good
124
Okay
45
Fair
54
Mediocre
17
Poor
43
Summary of reviews
Guests say
Guests express significant dissatisfaction with the service, citing unresponsiveness and poor communication from the hotel, particularly in emergencies. Cleanliness is another major concern, with reports of unkempt rooms and unpleasant odors. Despite a few positive remarks about the hotel's location, many felt the property did not deliver value for the price paid, labeling it overly expensive for the amenities and quality offered. Breakfast options also received mixed feedback, with some guests finding it lacking.AI-Generated from customer reviews
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Score by provider
7.6 out of 10
16 reviews
Location
Praça Washington, 31, Santos 11065-600
What's nearby
- Orchid Garden144 m
- Gonzaga Beach1.9 km
- Santos Beach1.9 km
- Shopping Parque Balneario1.9 km
- Flag Square1.9 km
- Estadio Urbano Caldeira2 km
- Posto 4 - Cine Arte2.2 km
- Benedito Calixto Art Museum3 km
- Pinacoteca Benedicto Calixto3.1 km
- Chico Mendes Botanical Garden3.7 km
- Bonde Turistico de Santos4.2 km
- Santos Historical Streetcar4.2 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Santos Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Santos Hotel
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See most recommended stays in SantosGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 2.3 km |
Nearest Airport | Sao Paulo Congonhas |
Distance to airport | 48.7 km |