|"The pool area was fantastic."||(in 28 reviews)|
|""Beautifully kept, clean and friendly staff""||(in 76 reviews)|
|"Breakfast was great location was great."||(in 46 reviews)|
|"The customer service was horrible"||(in 14 reviews)|
|"The hotel room was dirty."||(in 36 reviews)|
|"Front desk staff unprofessional."||(in 9 reviews)|
|staff were amazing||in 159 reviews|
|room was clean||in 150 reviews|
|great location||in 134 reviews|
|across the river||in 108 reviews|
|river view||in 90 reviews|
|pool area||in 87 reviews|
|ferry ride||in 86 reviews|
|front desk||in 58 reviews|
|room service||in 53 reviews|
|pay for parking||in 50 reviews|
|resort fee||in 37 reviews|
|golf course||in 24 reviews|
|bed was very comfortable||in 21 reviews|
|last day||in 7 reviews|
|historic district||in 6 reviews|
|restaurant was open||in 6 reviews|
|beautiful hotel||in 5 reviews|
|large group||in 5 reviews|
NOT charging a $30/day resort fee even if you do NOT use their facilities. Also, an $18/day self parking charge is absurd.
To be honest with you, I didn’t like much about this location. Most of the staff in decision making positions were poor. I spoke to the front desk manager, after asking to speak to house keeping manager and they sent me to the front desk manager. I had a problem with my room not being cleaned and the told me that it wasn’t his job! Wow! They just had me going from person to person. It was a circus.
The management staff!
$300 a night and nothing included and noting free here.
He towels were nice.
No continental breakfast. No newspaper. No cookies or candy (and it was the week of Halloween, too). No fruit, no body wash or bathroom toiletries. I’d rather stay at a Hampton Inn for way less than half the price than staying at this $300 a night rip-off Hotel.
Very expensive for what you get
Personnel, except for one waitress, were great.
First night there was no water. It came back on at 11:00 am the next day. We were just given an apology by voice mail. On top of the inconvienance (no bathrooms working, ick) it could have been a disaster since the sprinkler system would not have worked if a fire broke out. And we were on the 13th floor. Breakfast cost us $52.00! Really!!!??
The ferry ride across the river was good
The customer service was horrible. Never coming back to this resort.
Liked the resort, but...
Great location with a shuttle that takes you across the river 2x/hr so easy to get back and forth. Pretty grounds and for the most part very nice staff.
They definitely need either a bigger pool or a second pool. With as many "pool days" as you get in Savannah, its reasonable to assume guests are for the most part going to take advantage of the pool. Its way too small for the size of the hotel, and there are no where near enough chairs. They also waste a lot of pool real estate on cabanas that they're trying to upsell...that could be more chairs. But even with more chairs the pool area is simply way too small for the capacity of the resort. Overall, upselling the cabana is reminiscent of their strategy...nickle and dime guests.
I'd Go Back
It was just my wife and our Morkie and the room was more than enough. Clean place, friendly staff. You definitely want to get a room facing the river that way you can see the ships come in and also have a view of river street. You have a ferry that can take you to river street from the Westin property for FREE. That way you are not spending $ on parking. If I'm back in Savannah I will def stay there again.
Disorganized receptionist at Aqua Star restaurant
Boring/Disorganized receptionist at Aqua Star restaurant and long waiting. The receptionist wrote my name on a piece of paper then told me to wait around 15 minutes but we waited 45 minutes. When i checked back on him , he acted confused then finally gave us a table. When we got inside, we noticed the family that came right before us were still not served. That's when we decided not to waste anymore time and leave.Overall The hotel is wonderful.
More excited friendly staff and fast service
room was wonderful. Great shower, comfy bed, lots of pillows, very quiet. Always got a good nights sleep. loved the water taxi service. Room service guy was the most helpful and friendly person we dealt with the entire stay. He was great! We also liked the Green program, I like hotels that provide this option.
front desk pretty much took the information and gave out keys. No information on where thing were, how to get to the water taxi, information on the different in house restaurants. We had to figure things out for ourselves and when we had to ask an employee, some were helpful and others acted like we were bothering them. I am enrolled in the starwood preferred guest program so I was expecting more helpfulness. Other Starwood properties had an info packet all ready at check in. Savannah is a destination spot so it would have been helpful if we had been given more information.
Check in time is late (4 pm) and don't count on being able to get your room a minute early.
They staff was very friendly and assisted your tend to your needs
Food choices were limited...I would have like to see more salads on the menu.
Very clean, modern, ferry boat crossings
Late check-in time
The Savannah Hotels The Westin Savannah Harbor Golf Resort Spa is nestled in the Savannah River District and near the Savannah International Trade and Convention Center. It’s only eight miles from Savannah-Hilton Head Airport and 25 miles from Hilton Head Airport. A free water ferry is available for guests looking to explore downtown Savannah.
The hotel boasts 403 rooms and suites ranging from double guest rooms to king rooms, and numerous suites for families, executives, and more. Guests rooms offer flat-screen televisions and iPod docking stations. There is also a pool outside for swimming and a fitness center for exercise inside. The hotel offers on-site dining, a full-service spa, and a PGA championship golf course.
When it comes to dining options, there are plenty of options at the Savannah Harbor Golf Resort Spa. In the lobby, guests can find Starbucks Café at Midnight Sun for coffee, pastries, fruit, and more. The Midnight Sun Lounge offers light snacks and craft cocktails while Escape Pool Bar & Grill has burgers and iced cocktails. Guests' other options are the Champions Bar & Grill for American cuisine or Aqua Star, which is open for every meal and offers Southern coastal dishes.
Those who want to enjoy nature can take advantage of the biking trails or fitness trails near the hotel. There are also tennis courts, saunas, and bike rentals to enjoy. Golf lovers can play an 18-hole championship course alongside a 22,000 square foot clubhouse and golf shop. Rentals and lessons are also available for the convenience of visitors.
based on 631 reviews
Policies vary by room type and provider.
Guests with existing The Westin Savannah Harbor Golf Resort & Spa reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Savannah Harbor Golf Resort & Spa for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Savannah Harbor Golf Resort & Spa is located at 1 Resort Drive in Hutchinson Island, 0.9 km from the center of Savannah. Lucas Theatre is the closest landmark to The Westin Savannah Harbor Golf Resort & Spa.
Check-in time is 16:00 and check-out time is 11:00 at The Westin Savannah Harbor Golf Resort & Spa.
Yes, The Westin Savannah Harbor Golf Resort & Spa offers free Wi-Fi.
No, The Westin Savannah Harbor Golf Resort & Spa does not offer free parking.
No, The Westin Savannah Harbor Golf Resort & Spa does not offer free airport shuttle service.
The Westin Savannah Harbor Golf Resort & Spa is 12 km from Savannah/Hilton Head. The Westin Savannah Harbor Golf Resort & Spa is 39.8 km from Hilton Head Island.
Yes, The Westin Savannah Harbor Golf Resort & Spa is a pet-friendly hotel.
Yes, The Westin Savannah Harbor Golf Resort & Spa has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.