Hotel am Schloß

Welcoming and friendly personell. Parking on site. Clean and functional rooms. Proximity to town. Good breakfast.

No other facilities available e.g. restaurant, bar, communal room. No English speaking TV programmes e.g. Sky news or CNN. Everything was clean and functional but not very inviting.

The quietness. The walls were thick enough so no noise traveled through. Hotel located in a hof and there is a sound/fire door between the lifts and the rooms. The courteous welcome and jhelp(much needed) with the parking of the car as the space is very narrow. Hotel appeared to have acted promptly to my request that the Dom/Tourist office be notified that the times it was open on Easter Monday were not displayed. By the time we returned to the Dom the man in charge was addressing this issue with a helper. The bedroom lighting was superb. The bedside lamps could be adjusted and they had full strength light bulbs in them, this was the best lighting we had in a four night variety of hotels over the Easter break. The check out was effiecient and politely handled as there were many problems with the phone line for credit cards and there was a queue waiting to pay. The level of consideration and helpfulness from the staff was a pleasing and positive experience.

I felt that the on line photos gave a misleading impression of the position of the front of the hotel in relation to the Schloss. It is a very cut off Schloss and I see that the logo reflects this but not the photos. I also thought the map offered was inadequate(no street names)