Lots of problems, no mgr on duty, or response to contacts.Poorly maintained rooms. Staff unresponsive. Breakfast ok although need more help to do omelets.
3 stars
Hyatt House Scottsdale Old Town
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251, United States
Scottsdale, AZ
See location+1 480 946 7700Photos of Hyatt House Scottsdale Old Town
Overview
Hyatt House Scottsdale/Old Town provides a comfortable setting when in Scottsdale. It also features an outdoor heated pool, a sauna and a Jacuzzi.
Amenities at the hotel include luggage storage, a tour desk and a 24-hour reception with express check-in/check-out. Facilities include complimentary wireless internet access and a 24-hour business centre.
The hotel's rooms are spacious and provide a kitchenette and a private bathroom. They feature a flat-screen TV, a refrigerator and a coffee maker.
Those staying at Hyatt House Scottsdale/Old Town can dine on dinner at the in-house bar, conveniently situated for those who want to stay nearby for a meal and a drink. A selection of eating options are also available in the surrounding area.
Local sites close to Hyatt House Scottsdale/Old Town include the Scottsdale Museum of Contemporary Art and Scottsdale Fashion Square. Old Town Scottsdale is within a 10-minute walk and Phoenix Sky Harbor International Airport is 20 minutes' drive away.
Latest deals for Hyatt House Scottsdale Old Town
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hyatt House Scottsdale Old Town
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- DVD player
Bathroom
- Shared bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- No smoking
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Dining room
- Snack bar
- Bar/Lounge
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hyatt House Scottsdale Old Town
8.3
Very good
1154 verified ratings
Wonderful
614
Very good
190
Good
145
Okay
64
Fair
57
Mediocre
31
Poor
53
Summary of reviews
Guests say
Guests generally appreciated the fantastic location of the hotel, highlighting that it is very accessible and convenient. Many positive comments were made about the breakfast offerings, although some guests expressed disappointment in breakfast quality and variety on certain days. The spacious room options were favored, especially for families. However, there were significant concerns regarding the cleanliness of the rooms and common areas, with multiple complaints about dirty couches and insufficient room cleaning service. The overall service was regarded as lacking by some guests, and a few highlighted issues with noise disturbances during their stay.AI-Generated from customer reviews
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Score by provider
8.4 out of 10
26 reviews
5.9 out of 10
1 review
All reviews
The tv did not work and despite calling at 7 to report this and getting a guarantee that someone would fix it, no one came. We called again at 10 pm as a last ditch effort and was told that the maintenance person responsible just got off lunch and would be right there. I was awake until 1 am. No one arrived. The previous trash was not taken out. There were a number of areas that were clearly not c...
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Location
4245 North Drinkwater Boulevard, Scottsdale, AZ 85251
What's nearby
- House of Broadcasting Museum0.5 km
- Scottsdale Museum of Contemporary Art0.6 km
- Scottsdale Center for the Performing Arts0.7 km
- Scottsdale Waterfront0.8 km
- Scottsdale Stadium0.9 km
- Scottsdale Healthcare Osborn Medical Center1 km
- Scottsdale Fashion Square1 km
- Camelback Mountain4.2 km
- Desert Botanical Garden4.5 km
- Hole in the Rock5 km
- Papago Park5.6 km
- Phoenix Zoo5.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hyatt House Scottsdale Old Town
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hyatt House Scottsdale Old Town
Nearby hotels and places to stay
Closest
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See cheapest stays in ScottsdaleMost recommended
See most recommended stays in ScottsdaleGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 9.9 km |