| Provider | Nightly total |
|---|---|
| Agoda.com | ₪216 |
| eDreams | ₪277 |
| KAYAK | ₪280 |
Value for money | 7.5 |
|---|---|
Distance to city center | 2.9 km |
Location rating | 8.8 |
Nearest Airport | Shanghai Pu Dong |
Distance to airport | 28.8 km |
| "Rooms are clean and confortable." | (in 6 reviews) |
|---|---|
| ""Clean, spacious hall, good location"" | (in 39 reviews) |
| "breakfast was superb" | (in 14 reviews) |
| "A little bit old" | (in 9 reviews) |
|---|---|
| "Food was OK Ask for top floors." | (in 1 review) |
| ""Toilet was not so clean, or too old"" | (in 2 reviews) |
| great location | in 120 reviews |
|---|---|
| hotel in a nice | in 53 reviews |
| great breakfast | in 35 reviews |
| good restaurants | in 26 reviews |
| bit too expensive | in 25 reviews |
| shopping mall | in 24 reviews |
| swimming pool | in 24 reviews |
| near to a metro station | in 20 reviews |
| service was very good | in 20 reviews |
| great view | in 19 reviews |
| bed is very comfortable | in 18 reviews |
| small rooms | in 17 reviews |
| mins walk from metro | in 15 reviews |
| toilet was clean | in 13 reviews |
| customer service | in 12 reviews |
| green line | in 6 reviews |
| shanghai | in 6 reviews |
| top floor | in 6 reviews |
| nice place | in 5 reviews |
| lobbybar | in 3 reviews |
| long time | in 3 reviews |
| good hotel | in 2 reviews |
| weighing scales | in 2 reviews |
Very good
The hotel is beautiful, the staff is tentative and kind. I really enjoyed the room.
The bathtub looks like it came from the 1990s and the shower curtain kept hugging me.
Exceptional
Outdoor pool was perfect for the hot summers here. The room itself plus the garden tub in the room was also great. It is a great staycation spot for anyone not allowed to travel outside of shanghai.
Excellent location and good value...
The rooms were so cozy
Helpfulness of everyone -- from the doormen, to security, to front desk, to housekeeping. The courtesy extended to me was superb; the service was prompt and professional (we called housekeeping for a clogged toilet bowl close to midnight, and the plumber came up within three minutes!
Expensive breakfast.
I woild be happy to...
Helpfulness of everyone -- from the doormen, to security, to front desk, to housekeeping. The courtesy extended to me was superb; the service was prompt and professional (we called housekeeping for a clogged toilet bowl close to midnight, and the plumber came up within three minutes!
Expensive breakfast.
5 mins walk from Metro green line 2 exit 12. Reception staffs were very helpful, great customer services. Highly recommended for anyone who needs to access green line 2 for airports.
Close to metro. Comfortable stay.
5 mins walk from Metro green line 2 exit 12. Reception staffs were very helpful, great customer services. Highly recommended for anyone who needs to access green line 2 for airports.
The steak restaurant in the hotel Excellent meal and service
The staff were slow at processing check in and acted miserable. They argued with my partner for nearly an hour and would not check him in to the room because I was not there -despite him giving my name and room number and then they phoned me on New Year's Eve which was not acceptable. The room was shabby, small and extremely hot and uncomfortable. The air con did not work and I was disturbed in the room by staff. Definitely not worth the money.
Miserable stay for NYE
The steak restaurant in the hotel Excellent meal and service
The staff were slow at processing check in and acted miserable. They argued with my partner for nearly an hour and would not check him in to the room because I was not there -despite him giving my name and room number and then they phoned me on New Year's Eve which was not acceptable. The room was shabby, small and extremely hot and uncomfortable. The air con did not work and I was disturbed in the room by staff. Definitely not worth the money.
Clean, spacious hall, good location.
The breakfast was mostly Chinese food
Near from the Metro. There are many restaurants, too. Good location to do for sightseeing and business trip. breakfast was superb.
We were told that our accommodation plan includes Breakfast only one person. Seeing booking.com booking detail. "Breakfast is available for ¥2,595 per person, per night." If we knew to pay an additional price in advance, we would do when we book. It was strange experience.
Closed to metro and shopping center
Aged hotel that needs an heavy maintenance especially for carpets in the rooms and bathroom really not aligned with this hotel category
location is fantastic, near the financial district. staff were extremely friendly and helpful.
bathroom smells a bit probably due to the building and rooms being really old.
Very good hotel. Rooms are clean and confortable. Very good price/quality hotel in a very convenient area.
The restaurants in the hotel are really too expensive.
It was a very comfortable stay.
Room was pretty huge and very clean. Though it’s quite hard to find the hotel as Google maps indicate different location.
The receiption helped me received two online purchase parcels which is very helpful, very good view and brilliant location, got lots restaurants downstairs some even 24 hrs, also Karaoke cross the road, we managed done a lot during after midnight due to jet lag :p
The view was excellent from the top floor and I was upgraded to the executive floor
Bed wasn’t not very comfortable but the view compensated that. Breakfast options were not good enough for vegetarians or non pork eaters.
Staff and service was very good.
Old and outdated rooms. Electrical outlet at bedside not available. Internet very poor, email ok but any website access extremely poor and bordering on non- existent.
Nice location,
Staff were rude and dismissive Room was not 5 star standard, and was unclean with the bed still damp. Had to pay a large deposit to check in, which made me feel very unwelcome and is sometbing I’ve never experienced in my whole life.
Location
The room can be quite stuffy and humid.
Very central location, near a major metro station, much eating options. Special commendation for allowing checkin as early as 10 a.m.
Back entrance not opened even in the day time making it not so convenient if you are going or coming from the Zhangyang Road side.
Our room was in the 39th floor allowing great view over the city. Service was great! Location is in walking distance to a major metro station. Staff is very helpful.
Location is great!!!
Pricey but worth it.
Breakfast in the mountain is always special. Great buffet and a relaxing atmosphere. Always get a kick out of the chefs wearing those big funny looking hats.
Having to get up early to catch plane. Bed was comfy as was the pillow.
It’s great
It was functional but underwhelming. Looking and feeling tired. Rooms and bathrooms need a refurb. There’s a cool little robot who delivers things to your room ... very amusing.
Feels dated.
Rooms were excellent. Large bed. View of the city. Roof-top swimming pool with kids pool.
The bottle of water in the room with the price label. And snacks in the fridge of a ridiculously high price. And requirement to pay a deposit. So it looks like that this hotel stacked in 1990s.
The rooftop pool , breakfast
The rooms are a little bit old fashion
great location! near tube station, at the heart of new part of Shanghai, only 2 tube stations away from the old city centre. the bed was huge and comfortable. Plaza 96 (a food mall, with many good restaurants) just steps away from the hotel. we were pleased with our stay.
The hotel is located into a very nice area, next to shopping malls and restaurants. It is a European standard hotel providing all necessary facilities. i have stayed many times and I fully recommend it.
The hotel is old in age and you can fill it in some rooms.
Brilliantly located. Close to a major train station. Lots of eateries around the place. Not far from the CBD and Bund areas. Direct train to the airport.
The rooms need a bit of renovation. Peeling paint etc. But nothing to make it a deal breaker.
Location
What cheater by the person who checked me in. Have wrong room. Disgusting. Will never suggest anyone to stay here.
Lobby
The smell in the room was not good, carpet no so clean
The hotel was good, problem was that, for a 5 star hotel...you might expect more. However, the quality was very good in relation to the price. People were nice and helpful. Breakfast was amazing.
The main problem I see in the language. Only people in the front desk could speak properly english. Then, the concierje, some waiters or or some cooks during breakfast, could speak a little of it... But the rest, it was simply "No english". Prepare a translator app, not only in the Hotel, but in Shanghai itself. Chinese people simply do not speak english.
Location
Rate
Best location, there are many nice places to eat next to hotel, very nice
Bathroom facilities are old, need upgrade, not 5 star hotel level
Two big foodcourts (Heinan and 96) and a mall with good f&b for chinese and western taste right near the hotel. Street with shanghainese foodstalls close by.
Good location
Toilet was not so clean, or too old
Location is good.
The furniture was very old. And AC was didn’t work also and when i call them they just gave me one small fan ! And says The hotel didn’t have a cold air in all rooms !!
the location
The hotel stay at the same like a 8 years ago, must be have a upgrade. The fitness center was poor and dirty, the breakfest is very expensive for western food.
Location is very convenient.
Front desk receptionist was not friendly. I arrived at early night time, but was a bit tired from a train ride. When I was checked in, I was confused by the price list and asked for double check the pricing. The female receptionist was hostile to my inquiry. She rolled her eyes and also told her coworker that she was right. I did a quick check on my booking, and agreed that I was confused and the price was correct. Then the receptionist had been hostile during the whole check in process. She hurried through, and not answering any of my other inquiries. I was upset but didn’t have the energy to confront her at the time. When I think back of my stay in your hotel, I am still not happy the way I was being treated.
Location
The rooms could use a bit of upgrading
I used to go there regularly and I was glad to revisit recollections. and the location is excellent. It was nice 15 years, it hasn't changed since. The personnel was generally rude and very few spoke English.
I used to go there regularly and I was glad to revisit recollections. and the location is excellent. It was nice 15 years, it hasn't changed since. The personnel was generally rude and very few spoke English.
I felt very comfortable in the room and could relax excellently after the work day. The location is ideal with lots of options for food, shopping and transportation.
The acoustic separation between the rooms is not optimal. With quiet neighbours no problem. Lively neighborhood is very well audible.
Nice hotel manager organised a birthday cake and card and fruits for my friend’s birthday..that was so nice of them!!!love everything!!a little bit expensive with the service fee surcharge but with the excellent service and everything we are happy
Nothing really
The un welcomed 'happy ending' offered in the spa during a massage - odd for a 5 star business hotel.
I could feel the bad smell in the Bathroom
Only the location. Very close to subway, there are a lot of restaurants and shopping places.
Room was very small, like Japanese hotels. Price orientated hotel, they do everything for charging more. Hotel was not full, even for few hours late check out they charge half price of room rate. I have stayed before and this time I selected again with big hope they improved themselves BUT no any change compare to two years ago.
Location, staff, almost all
A little bit old
One of the best wi-fi found in China. The hotel is just 500m from the green line (2) subway station. There is a starbuck in the hall. The level of english of the staff seems to be somehow higher than the standard in china. Good location in the middle of pudong area.
We've been assigned two rooms on 42 floor, which is the last one. View of the city is very good, however it seems that 42th floor was added later in the building - you are forced to change elevator at 41st and either climb one floor of stairs or take another elevator for just one floor. Further to that, in my room the bathroom was divided from the bedroom by... a soft curtain! Not an actual wall. I was alone so no problem with that. But maybe it may pose some problems of "privacy" with two people in the room.
Location
No food services 24/7. Was not able to get food after 2pm not even at lobby lounge.
I stay in this hotel 5 times a year . Area good I am used to hotel and location
Location is excellent. Breakfasts can be better.
The range of food did not really apply to international visitors.
Great value for money
This hotel is beautiful! Our room had an amazing view over the city (we were at the 33rd floor) and the room was very beautifully furnished, though it could benefit from some restauration. Also very comfortable bed! Location is excellent, close to several shopping malls with plenty of dining options. We only stayed two nights, but I would have loved to stay longer.
Their staff is absolutely terrible! They barely speak two words of English and their services are deplorable! First, when we checked in they asked us for a deposit of 1000RMB (for two nights!!!) which we were unable to pay by credit card because none of our cards were accepteed. Then they asked us to pay 500 RMB in cash. Not exactly sure how the deposit amount varies so much depending on the payment method.... Second, the night before checking out we asked the consierge to book us a taxi for 6.45 AM the following day. He tolds us no problem and wrote it down in his agenda. The next morning at 6.50 there was no taxi and when we ask at the consierge desk about the taxi we ordered the night before they seemed clueless. Then one of the guys went outside in front of the street to look for taxis and came back after 5 minutes to tell us there are no taxis and that we should take the metro. When we insisted if they can call one, they asked us if we have data on our phones!! Great customer service!
Love the facilities
Have to pay more than the payment
Great breakfast. Great all around facilities. Convenient. Courteous service. Good restaurants in and around hotel.
More reasonable price on the rooms
location
1. it was very cold in the room 2. the breakfast was so so
Please arrange staff to take care of the check in and check out queue during busy time
over all the property was good in every aspect. No much of complaints with the stay. The shops inside the hotel were selling items at very high price. Hotel should look into this as there are not much shops close by.
The breakfast should be given as complimentary.
Location is very good (for my visit purpose).
The heater was off even though it was 14C outside and you had to wear worm cloths inside the room. The reason is because is not winder yet.....
Pleasant
Location is very good (for my visit purpose).
The heater was off even though it was 14C outside and you had to wear worm cloths inside the room. The reason is because is not winder yet.....
everything is as good as before.
a lit bit old
Location and subway connection is great. Shopping centre around the corner
WiFi was weak
The location is good, close for Century Avenue
The rooms are tired and dirty carpets
The bed was huge, but in fact it was 2 beds pushed together.
It wasn't clean at all, the bath was broken.
Nice area close by bars and the subway station.
It was on a non smoking floor, non smoking room. However the room smell was very bad like someone just smoked there.
I love the location. Starbucks and Family Mart attached to the hotel. Many restaurants nearby as well as a mall to shop at and a little further a mall with a movie theatre as well. Staff overall speak really good english which is really good. Everyone does, so its very good for foreigners. Metro is very nearby and at a really good station as both airports are on that line as well. Rooms are very clean and neat and the facilities are really good. The staff overall are helpful and will help you as much as they can. I have stayed in Shanghai quite a lot of times and this hotel was one of the best experiences I had. Good value for money I must say, if you book early that is. Its really a nice place to stay and getting around is quite easy as well.
There really isnt much to say about not liking about the hotel. The reception speaks very good english but it would be better if they were a bit warmer to the guests and had a smile. Its not like they are rude but it feels like they are trying to serve in a busy restaurant. So if they were just a little bit more friendly it would have been better. But ratger than that, not really much to complain about at all.
Food was OK Ask for top floors
Non
Hotel cery closed to metro station, 2 shopping malls with many restaurants and any type of service
Hotel is aged and rooms need maintenance especially for bathroom
Starbucks in lobby and a great shopping mall across the street with loads of both Chinese, Asian and Western Restaurants to choose from.
Carpets in room could have been cleaner
For Business in Pudong good location
Availibility for Taxis without prereservation is usually difficult there
Good location Clean beds
The price was 15% more then booking said. Was stinky in corridors, dirty carpet, only one pair of slippers
the location is quiet good
Hotel manager told my girlfriend she was a prostitute and then refused to apologies to her. This has been the worst experience I have had. In the following days, I saw the same hotel manager lying on ...
No currency exchange facility
Great location! 5 minutes from subway station Century Avenue. I took bus to Yuyuan in the morning. It took only about 10 minutes. We had a kind and super cute cleaning lady. I asked for early check in...
When I asked for early check in from Booking.com I didn't get any reply. Then on the phone, I was transferred around from department to department. Then I wrote email and also sent a message from ...
The location is very good. There are many shops and restaurants just next to the hotel. Friendly staff.
WiFi is available in the room but not in lobby. In the lobby you can only connect either using we chat or by text from Chinese number. If you have iPad or laptop you can not connect.
Exceptional
The location is very good. There are many shops and restaurants just next to the hotel. Friendly staff.
WiFi is available in the room but not in lobby. In the lobby you can only connect either using we chat or by text from Chinese number. If you have iPad or laptop you can not connect.
English speaking staff required after 11pm
location
Lovely foyer. So many nice lights. Really fancy. Excellent, friendly greeting. Comfortable bed. Clean room. Lovely toiletries. Great view. Iron, ironing board, hairdryer, WiFi - All perfect.
Bathroom was a tad small. But that’s only a trivial complaint.
Great location; good breakfast
They don’t have tell me that have take a deposit and after three day my moneys isn’t back yet
The pool is amazing
The air conditioner wasn't cool enough
The pool is amazing
The air conditioner wasn't cool enough
Breakfast options were better a few years back
There was a lot of choice and the food was fresh.
The floors could have been a little cleaner in the room
Good location, convenient for either public transport or foods. The room was clean and comfortable during my stay. Wifi is strong to support video call. Definitely will come back again.
Everything's okay.
Wi-Fi is very-very slow.
Staff is more that friendly
Swimming pool is repeating
The lobby area was very nice, well cleaned and smelt good! Although we did not get a view of the Bund the view from the higher floors are still very good. The central location was very convenient and ...
The room had a faint smell of cigarette smoke. The fixtures on the walls, such as the desk, were loose and coming off.
Good location. Value for money. Nice rooms. Close to amenities.
The breakfast buffet was great Saturday morning but then Sunday’s buffet felt like leftovers from Saturday...just not as fresh. Still loved the ferrety.
We booked this hotel for my husband’s birthday, looked for a hotel in a nice spot with an outdoor pool. The pool was under construction and it did NOT say it on their site neither at reception...we ...
Excwllent location, very near to the century avenue subway station. Neat and clean area, friendly staff.
Nothing, really!
Very closed to metro station and shopping mall
Rooms old with very old bathrooms. What is really not acceptable is that swimming pool is under refurbishing/extraordinary maintenance and NOBODY inform booking and the guest at the check in. ...
Booking for 9 nights Long time in advance and getting 1 st night poor and small room with cigarette smell . They said full but I booked long time fir me and for 2 suppliers 3 other nights it is not an...
Small closets fir long stay
Air conditioning is not cold enough
Liked that it had a minimart.
Rooms were a bit small for the price, and it was very old decour.
Each time when visited hotel room standards are different. They do not have same standards in each room.
Located in Shanghai, Grand Trustel Purple Mountain Hotel is a short drive from Shanghai Stock Exchange and The Bund. It is also conveniently situated within walking distance of Century Avenue Station.
Guests are able to take a dip in the outdoor pool, or exercise in the well-equipped gym. For a fast and effortless arrival and departure experience, guests can take advantage of the express check-in facility. Leisure options at the hotel include a hair salon, massage services and a sauna.
The modern rooms are air conditioned and equipped with slippers, a refrigerator and a mini bar. All have a private bathroom with robes and amenities.
The hotel features an on-site restaurant, serving Chinese cuisine. Each evening, guests can enjoy a drink in the lounge bar.
Grand Trustel Purple Mountain Hotel is an ideal base to discover Shanghai World Financial Center and Shanghai Tower, as well as everything the local area has to offer. Yu Garden and Nanjing Road are an easy car ride away.
based on 532 reviews
Cleanliness
Comfort
Facilities
Food
Check in |
14:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) is located at 778 Dongfang Road, Pudong in Pudong, 2.9 km from the center of Shanghai. Shanghai World Financial Center is the closest landmark to Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel).
Check-in time is 14:00 and check-out time is 12:00 at Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel).
Yes, Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) offers free Wi-Fi.
No, Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) does not offer free parking.
No, Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) does not offer free airport shuttle service.
Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) is 17.7 km from Shanghai Hongqiao Intl. Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) is 28.8 km from Shanghai Pu Dong.
Yes, Jinling Purple Mountain Hotel Shanghai (Previously Shanghai Grand Trustel Purple Mountain Hotel) has a pool onsite.