Services and conveniences
General
Dining
Basics
Accessibility and suitability
Bathroom
Pool and spa
Family friendly
Media and entertainment
Laundry
Bedroom
Outdoor
Things to do
Parking and transportation
Workspace
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an impressive array of amenities, including an outdoor swimming pool and beach, a large breakfast buffet, and an excellent selection of dining options.
Are there any concerns about the hotel's room features?
Some guests have mentioned that the view from the room may be obstructed by trees, and the TV may be positioned too far from the bed with limited program options for non-locals. Additionally, some found the bed to be too soft and high for elderly guests.
What can guests expect from the hotel's customer service?
Guests can anticipate professional and friendly service from the hotel staff, with special care for occasions such as honeymoons. However, some guests have noted that there may be queues for breakfast during peak times and that the staff's English abilities may be limited.
What are the best features of the hotel's outdoor facilities?
The hotel boasts a beautiful pool area with slides for kids, a pirate ship, and large play areas. Additionally, there is a swim-up bar for adults, making it an enjoyable space for guests of all ages.
What practical information should guests know about the hotel's location and nearby attractions?
The hotel is conveniently located next to the OCT metro station and attractions such as the He Xiangning Art Museum, Happy Valley, and the Window of the World. It's an ideal base for exploring the area's sights and landmarks.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Outdoor Pool
Guests were impressed with the large outdoor pool and beach area. It's a great spot for relaxation and enjoyment, especially for families with kids.
Consider the Location
The hotel's proximity to the OCT metro station and nearby attractions such as He Xiangning Art Museum and Happy Valley makes it a convenient choice for exploring the area.
Be Mindful of Noise Levels
Some guests noted that rooms facing the KTV nearby may experience noise disturbances. It's advisable to inquire about room locations to avoid this inconvenience.
Explore the Breakfast Buffet
The breakfast buffet offers a wide variety of choices, including coffee, Chinese tea, and fruit juices. However, it can get crowded during peak times, so planning an early visit is recommended.
Utilize the Concierge Service
The hotel's concierge service can assist with tour bookings and provide helpful tips for exploring the nearby attractions, ensuring a smooth and enjoyable sightseeing experience.
Check for Room Upgrades
Several guests mentioned receiving room upgrades, so it may be worth inquiring about this possibility during the booking process or at check-in.
Take Advantage of the Spa and Wellness Facilities
The hotel's spa, hot tub, indoor pool, and wellness center were highlighted as relaxing amenities, providing an opportunity for guests to unwind and rejuvenate.
Consider Special Occasion Packages
Guests celebrating special occasions, such as honeymoons, received personalized attention from the staff, including room decorations, flowers, and other thoughtful gestures.
Communicate Directly for Communication
To avoid communication issues, it's recommended to obtain the hotel's correct email address from the official Intercontinental hotel group website rather than relying on third-party platforms.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Intercontinental Shenzhen is located at 9009 Shennan Road, Overseas Chinese Town in Nanshan, 7.5 km from the center of Shenzhen. He Xiangning Art Museum is the closest landmark to Intercontinental Shenzhen.
Check-in time is 15:00 and check-out time is 12:00 at Intercontinental Shenzhen.
Yes, Intercontinental Shenzhen offers free Wi-Fi.
Yes, Intercontinental Shenzhen offers free parking.
Intercontinental Shenzhen is 20 km from Shenzhen. Intercontinental Shenzhen is 26.5 km from Hong Kong Intl.
Yes, Intercontinental Shenzhen has a pool onsite.
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