|"Convenient location and excellent staff."||(in 79 reviews)|
|"Very helpful and attentive staff."||(in 85 reviews)|
|"Nice hotel with excellent club floor"||(in 16 reviews)|
|"Room was old and diaplated."||(in 31 reviews)|
|"Its an old hotel."||(in 37 reviews)|
|"Did not like the club lounge."||(in 7 reviews)|
Decent hotel but sub-par compared to the Shangri-L
Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.
I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.
Staff is very helpful and attentive. Room was pretty standard/better for business travel in terms of cleanliness. They could make some imrovements in upkeep but otherwise was maintained well and cleaned well daily. Pool and gym are very good. Breakfast is very good. Didn't use the spa, but I wish I did because it looked nice.
Not sure why I was recommended this location, I think for proximaty to the border & ease of transportation. However, the other Shangri-La in town seemed closer to better dining, shopping, and bars.
Good size of room and large bed
The location is probably what makes this hotel 'special'.. besides that, nothing too crazy
Rooms are very small. Too expensive for just a very normal hotel.Very old hotel
The location is very good, the view is wonderfull and the service excelent.
Located in Luohu, this 5-star hotel is within a short walk of Luohu Commercial City. It provides a swimming pool, a sauna and complimentary Wi-Fi access.
Shangri-La Hotel Shenzhen offers a garden to relax in, as well as free private parking on site. For a fast and effortless arrival and departure experience, guests can take advantage of the express check-in/check-out kiosk.
The comfortable rooms at Shangri-La Hotel include an in-room safe, a flat-screen TV and a private bathroom. All offer a seating area, a desk and ironing facilities.
With its on-site restaurant serving European dishes, Shangri-La Hotel Shenzhen provides guests with all they require for an enjoyable evening within the hotel. In the evening, guests can enjoy a drink in the cosy lounge bar.
Shenzhen Bao'an International Airport is around a 50-minute car ride from Shangri-La Hotel Shenzhen and Luohu Station is within walking distance. Dongmen Commercial Area, Huanggang Port and Panglin Plaza are a 10-minute car trip away.
based on 904 reviews
Policies vary by room type and provider.
Shangri-la Hotel, Shenzhen is located at East Side Railway Station, 1002 Jianshe Road in Luohu, 6.3 km from the center of Shenzhen. Shun Hing Square is the closest landmark to Shangri-la Hotel, Shenzhen.
Check-in time is 14:00 and check-out time is 12:00 at Shangri-la Hotel, Shenzhen.
Yes, Shangri-la Hotel, Shenzhen offers free Wi-Fi.
Yes, Shangri-la Hotel, Shenzhen offers free parking.
No, Shangri-la Hotel, Shenzhen does not offer free airport shuttle service.
Shangri-la Hotel, Shenzhen is 32.3 km from Hong Kong Intl. Shangri-la Hotel, Shenzhen is 32.6 km from Shenzhen.
No, pets are not allowed at Shangri-la Hotel, Shenzhen.
Yes, Shangri-la Hotel, Shenzhen has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.