|"Service was excellent and prompt."||(in 74 reviews)|
|"great location and very friendly staff"||(in 173 reviews)|
|"Will definitely come back again!"||(in 9 reviews)|
|"Definitely not a family hotel."||(in 40 reviews)|
|"Definitely not a family hotel."||(in 40 reviews)|
|"Very very very uncomfortable bed."||(in 25 reviews)|
|great location||in 485 reviews|
|room upgrade||in 367 reviews|
|staff were friendly||in 323 reviews|
|breakfast was good||in 214 reviews|
|old hotel||in 201 reviews|
|room service||in 195 reviews|
|great hotel||in 194 reviews|
|excellent service||in 165 reviews|
|swimming pool||in 143 reviews|
|bed was very comfortable||in 106 reviews|
|great food||in 96 reviews|
|good nothing||in 95 reviews|
|room was spacious||in 91 reviews|
|orchard road||in 67 reviews|
|bit expensive||in 62 reviews|
|club lounge||in 48 reviews|
|come back||in 34 reviews|
|grand hyatt||in 30 reviews|
|smoking room||in 24 reviews|
|near all the shopping||in 19 reviews|
|great stay||in 17 reviews|
|straits||in 15 reviews|
|well appointed||in 11 reviews|
The 5-star facility has a 3-star service level and a sense of assembly
Location, Restaurant, lounge
1) The reception staff is unassuming, ״square״ and not flexible at all and do not try to listen to the customer requests! They tried to “convince” us about the availability of room we have ordered, and then tried to send us to a separate building which was a two-minute walk from the hotel. Finally we got a run-down room, with worn carpets, not clean with mold and stains in the shower. 2) We waited about 20 minutes for a taxi to the airport on exit, in line, in the heat, outside the lobby
Clean and great location. Delicious breakfast and fantastic service
1. Room and bathroom are huge and very well design. 2. Room is very clean with extremely comfortable working area. 3. Beautiful hotel pool 4. Many nice restaurants.
Too much detergent used in cleaning the room, resulting in slightly unpleasantly smelly for the second day of my stay
Good hotel for business
All needed is located on the property. Easy taxi ride to and from airport and also to other locations in town.
Was a bit costly and restaurant service was slow.
Incredible staff. They welcomed me by name from exiting the taxi (probably took a quick look at bag tags) but the small touches were all over the well-trained staff. These people get hospitality!! Pool is great, tranquil and tropical despite location in the center of the Orchard district.
Room didn't have a great view given the awkward angle of the window placement. Very little natural light to an otherwise beautiful "standard" room. The hotel "bar" in the basement is a hooker lounge full-stop. We've all seen the upscale hotel bars with a few working girls here and there but this is on another level where as if an NYC swish bar met the Bangkok red light district... If you're just going for a casual drink with a lady friend or colleague who is not looking for this, it's going to be awkward.... hard to believe a global brand like Hyatt is so closely associated... (but you can believe it brings great biz to Hyatt so they turn the other way.
location great happy hour with a lot of choices of snacks etc., staff were responsive and helpful
hey, it's Orchard Road -- a very expensive part of Singapore! So be prepared for high prices!
Grand Hyatt Singapore is located just a five-minute walk away from Singapore's Orchard Shopping District. This close proximity to the attractive shopping district is sure to offer convenience to many guests looking to explore some of Singapore's best designs and souvenirs. The hotel is situated in a high-rise building and offers a modern, upscale ambiance. The hotel is also closely located to Universal Studios Singapore, so families can enjoy an accommodating stay when they return from a day full of adventures at the theme park.
The hotel's rooms offer guests either views of the city or the pool. Each one of the sleek, contemporary rooms features coffeemakers and minibars, as well as free access to wireless Internet, flat-screen TVs, and DVD players. All of these modern accommodations are sure to make guests feel right at home. Guests staying in club rooms will be provided with access to the hotel's lounge, which offers free breakfast each morning. Meanwhile, suites feature added sitting areas or living rooms, and some suites are split-level. Also, room service is offered to guests 24/7, so guests are able to order food to their room at any time of the day or night.
The hotel includes eight restaurants and bars, one of which is a hip nightclub, a delicious Italian spot, and a polished international restaurant serving dishes from around the world. A luxe spa is also available for guests to receive revitalizing massages and other treatments. An outdoor pool with a poolside bar is accessible for guests as well.
based on 1,895 reviews
Policies vary by room type and provider.
All existing Grand Hyatt Singapore reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Grand Hyatt Singapore reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Grand Hyatt Singapore is located at 10 Scotts Road in Central Area, 1.5 km from the center of Singapore. Orchard Road is the closest landmark to Grand Hyatt Singapore.
Check-in time is 15:00 and check-out time is 12:00 at Grand Hyatt Singapore.
Yes, Grand Hyatt Singapore offers free Wi-Fi.
No, Grand Hyatt Singapore does not offer free parking.
No, Grand Hyatt Singapore does not offer free airport shuttle service.
Grand Hyatt Singapore is 12.7 km from Singapore Seletar. Grand Hyatt Singapore is 18.3 km from Singapore Changi.
Yes, Grand Hyatt Singapore has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.