Mandarin Orchard Singapore

333 Orchard Road, Singapore 238867, Singapore
+65 6737 4411

rate per night


based on 4,490 reviews
Mandarin Orchard Singapore - Singapore, Singapore
16.04 Fri
17.04 Sat
Compare vs. KAYAK |

Provider Nightly total ₪366 ₪374
Expedia ₪374

Good to know

Value for money


Distance to city center

1.2 km

Location rating


Nearest Airport

Singapore Changi

Distance to airport

18.1 km

Rooms available at Mandarin Orchard Singapore

16.04 Fri
17.04 Sat

King Rooms


Bed type
Total stay + taxes & fees

Deluxe Rooms


Bed type
Total stay + taxes & fees

Reviews of Mandarin Orchard Singapore



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Show reviews that mention

great location in 1,159 reviews
staff were friendly in 535 reviews
room clean in 523 reviews
breakfast was good in 366 reviews
good hotel in 345 reviews
orchard road in 250 reviews
shopping mall in 229 reviews
good service in 223 reviews
comfortable bed in 193 reviews
club lounge in 154 reviews
swimming pool in 113 reviews
singapore in 63 reviews
mrt stations in 59 reviews
handy phone in 56 reviews
long queue in 48 reviews
mandarin in 48 reviews
chocolate cake in 35 reviews
excellent service in 31 reviews
early check in 25 reviews
chicken rice in 16 reviews
  • Mediocre
    Dec 2019

    The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

    1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

  • Excellent
    Jul 2019

    location and friendly staff

    dual queen size beds would be ideal.

  • Okay
    Apr 2017

    Terrible hotel and Service

    Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

  • Okay
    Mar 2014


    Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

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About Mandarin Orchard Singapore


This contemporary hotel is situated within a 10-minute walk of Orchard MRT Station. It offers complimentary Wi-Fi, a fitness centre and a swimming pool, and is within walking distance of Orchard Road.

Guests are able to exercise in the well-equipped gym or have a game of tennis at Mandarin Orchard Singapore's outdoor tennis courts. There is also free private parking on site for guests travelling with a car. A helpful tour desk is on hand and Somerset MRT Station is within walking distance, making it easy for guests to discover the local area.

Equipped to ensure a comfortable stay, rooms at Hotel Mandarin Orchard Singapore have slippers, a mini bar and a flat-screen TV. All are air conditioned and feature a laptop safe, an in-room safe and an alarm clock.

Guests of Mandarin Meritus can dine at the award-winning restaurant or start the evening with a drink at the chic bar. Room service is available any time of the day, and a large variety of eateries can also be found close by. Afternoon tea is served in the hotel's cosy café.

Mandarin Meritus Hotel is close to the area's sightseeing attractions, nightlife and shops, and Plaza Singapura Mall is within walking distance. ION Orchard, TripleOne Somerset and The Orchard Residences are also within a 10-minute walk.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air Conditioning

8.4 Excellent

based on 4,490 reviews









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Check out



Policies vary by room type and provider.

Amenities at Mandarin Orchard Singapore

Computer use available
ATM on-site
Babysitting or child care
Electric kettle
Wake-up service
Wi-Fi available in all areas
Executive lounge access
Daily housekeeping
Family rooms
Concierge service
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shops (on site)
Photocopier service
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Key access
Key card access
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Airport shuttle (surcharge)
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Disinfection of high-touch surfaces
Coffee shop
Private bathroom
24hr front desk
Designated smoking area
Storage available
Private parking
Shuttle service (additional charge)
Conference rooms
Wedding services
Free Wi-Fi
Ticket service
Outdoor tennis
Non-smoking rooms available
Increased accessibility
Beach towels
Safety deposit box
Seating area
Shower cap
Accessible by elevator
First-aid kit
Additional bathroom
Socket near the bed
Additional toilet
Alarm clock
Body soap
Bottle of water
Toilet paper
City view
Clothes rack
Trash cans
Upper floors accessible by elevator
Valet parking
Dining area
Dining table
Wardrobe or closet

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Photos of Mandarin Orchard Singapore

Mandarin Orchard Singapore - Singapore - Building
All Photos (35)
Mandarin Orchard Singapore - Singapore - Building
Building (3)
Mandarin Orchard Singapore - Singapore - Bedroom
Bedroom (16)
Mandarin Orchard Singapore - Singapore - Pool
Pool (1)
Mandarin Orchard Singapore - Singapore - Living room
Living room (2)


Most Popular Landmarks

  • Orchard Road0.4 km
  • Fort Canning Park1.5 km
  • National Museum of Singapore1.5 km
  • Clarke Quay1.7 km
  • Sri Veeramakaliamman Temple1.9 km
  • Chinatown2.3 km

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