Cons (-) Room and hotel in general was very dirty
3 stars
Crowne Plaza Springfield - Convention Ctr
3000 South Dirksen Parkway, Springfield, IL 62703, United States
Springfield, IL
See location+1 217 529 7777Photos of Crowne Plaza Springfield - Convention Ctr
Overview
Crowne Plaza Hotel Springfield is within a 10-minute walk of Lake Springfield and features a rooftop terrace, a Jacuzzi and an indoor pool. It also provides a sauna and a gym.
A car rental desk, an express check-in and check-out feature and a 24-hour reception are just some of the available services at the hotel. Airport transfers, a laundry service and a dry cleaning service are available upon enquiry.
Equipped to ensure an enjoyable stay, rooms at Crowne Plaza Hotel Springfield offer a refrigerator and internet access. The hotel also has several connecting rooms to accommodate families.
For those guests who enjoy discovering local restaurants and cafés, there is a large variety within walking distance. The Springfield Union Station, the Abraham Lincoln Presidential Library and the Lincoln Tomb are an easy drive away.
Latest deals for Crowne Plaza Springfield - Convention Ctr
Amenities at Crowne Plaza Springfield - Convention Ctr
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Pool and spa
- Rooftop pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Bathroom
- Shower
- Additional bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free airport shuttle
- Free parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Outdoor
- Terrace/Patio
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Crowne Plaza Springfield - Convention Ctr
7.5
Good
709 verified ratings
Wonderful
290
Very good
97
Good
89
Okay
42
Fair
61
Mediocre
39
Poor
91
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's cleanliness, noting dirty rooms and spoiled food. The service was also a major concern, with many reviews mentioning unhelpful staff and issues with check-in. However, some guests appreciated the room size and comfort, as well as the hotel's location near restaurants.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.7 out of 10
4 reviews
8.7 out of 10
4 reviews
All reviews
Pros (+) Staff were great.
Cons (-) Facility is starting to age a bit with wear and tear. It was very clean, but shower is starting to fall apart, tv was skew, and other minor maintenance/ replacement items.
Pros (+) Room, bed, aromatherapy items in room, service, breakfast
Cons (-) Highway noise
Pros (+) Nice beds Large rooms Great food choices
Cons (-) The pool was down for cleaning
Location
3000 South Dirksen Parkway, Springfield, IL 62703
What's nearby
- Lake Springfield0.8 km
- Springfield Muni Opera3.4 km
- Lincoln Colored Home4.6 km
- Lincoln Depot4.9 km
- Lincoln Home National Historic Site5 km
- Dana-Thomas House5.1 km
- Illinois Executive Mansion5.1 km
- Prairie Capital Convention Center5.2 km
- Lincoln-Herndon Law Offices State Historic Site5.3 km
- Old State Capitol5.4 km
- Illinois State Museum5.5 km
- Abraham Lincoln Presidential Library and Museum5.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Crowne Plaza Springfield - Convention Ctr
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SpringfieldGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 5.2 km | Springfield Capital | 10.8 km |
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