Regency Inn & Suites

THE LOCATION IS PERFECT AND INDOOR POOL IS GREAT AS WELL

LOTS OF ANTS AND ROOM SMELLED MOLDY

Worst Hotel I've Ever Stayed In

I was constructively evicted from my hotel room on the third day due to a bug infestation. The front desk didn't have any other rooms available and suggested that I check-out of my room if I didn't like the conditions. Management refused to address the bug infestation, and the front desk hung up on me. I was forced to checkout and find alternate hotel arrangements. The Regency Inn & Suites is dirty, rundown and poorly maintained. I would avoid staying at this hotel at all costs. I will also be filing a complaint with the Better Business Bureau in an effort to help others avoid the circumstances I found myself in.

Roaches and bedbugs

Near the water.

First room had roaches second left us covered in bedbug bites. Management doesn't care and refused to speak to me. DO NOT STAY HERE.

Lacking in the cleaning department....

The lady at the front desk was very nice.

The carpet was stained , right when walking in the door. The tub was dirty on the bottom, the chalk around the inside top of tub was moldy, the sink faucet was dirty covered in white iodized looking stuff. (These things lacked a magic eraser.) The bottom of the toilet, (the part from the floor up to the botton of the toilet seat) was absolutely disgusting...pubic hairs and dust covering it. I was afraid to look for bed bugs directly but I don't think there were any after catching a glimpse accidently. It was very hard to sleep at night because of all the dirty. One may ask why didn't I all for another room or go somewhere else, well....it was during Daytona 500 which the events last two weeks, everything was full. I did call and talk to a manager and she said they had just got a new staff and were spelling to make things better.

Not much of a breakfast. Didn't prepare or respond for my Kayak initiated request for a roll-away bed, but only after I initiated, said I needed to speak to someone else. Kayak seeded to be doing the better job.

Written in the previous dialogue box. Working only with an iPad here.