|"The room was spacious and wonderful."||(in 28 reviews)|
|"Staff was all great!"||(in 58 reviews)|
|""Very clean, great location!""||(in 24 reviews)|
|"The gated parking was horrible."||(in 38 reviews)|
|"The room was dirty - dirty!"||(in 22 reviews)|
|"The pool was so small."||(in 13 reviews)|
|friendly staff||in 123 reviews|
|room was dirty||in 96 reviews|
|parking lot||in 76 reviews|
|great location||in 64 reviews|
|free breakfast||in 47 reviews|
|front desk||in 45 reviews|
|pool was nice||in 43 reviews|
|hotel with great||in 30 reviews|
|bed was comfortable||in 17 reviews|
|coffee in lobby||in 9 reviews|
|convention center||in 9 reviews|
|toilet did not flush||in 6 reviews|
|dana||in 5 reviews|
|busch stadium||in 4 reviews|
|cardinals game||in 4 reviews|
|clean rooms||in 1 review|
My TV went on the fritz and maintenance really worked to get it working again which I appreciated. Your front desk staff Dana was so helpful to me. I don’t have a car and she got me a metro link map and suggestions of where I could go and the stops to get off at. Plus she greeted me by name whenever she saw me. The young lady in the bar and the gentleman at the buffet were very accommodating. I enjoyed my stay.
The toilet kept running constantly. The air conditioning ran inconsistently. Unable to manually adjust it
Maid didn’t empty trash replace empty tissues lock didn’t work all the time
Good place to stay
The furniture was very nice. Rooms were comfortable.?
I was not happy with the elevator. The four days I was there, there was usually one elevator that was out of service. Luckily was on the second floor, so I used the stairs a lot. Was not impressed with the restaurant. I was surprised there wasn't any bacon.
It was in great location
I liked how it wasn't too far from most things I did. The beds were comfortable. I liked that the pool was indoors in the second floor (pretty cool). & I liked the breakfast they served & the small snack area that had a variety of drinks & food u could purchase.
The air conditioning wasn't always keeping the room comfortable. It was either too cold or too warm. The front desk staff had a few unprofessional employees that seemed to be less than polite after hours when I'm sure their was a lack of management or no management at all.
Outstanding customer service
The manager Dana, was by far the greatest help. She suggested places and things to see in the city....places to eat, sightseeing on a budget.she was the best....if I come again I will definitely stay here....
Great hotel with great staff. Renovations were top notch!hitel was cleanest I've ever been to. Room was comfortable and cozy.
Parking being charged to my card then having to have it refunded since I have handicap parking. Microwave sitting on the room floor.
Welcome to the newly renovated Holiday Inn Hotel in Downtown St. Louis located next to America's Convention Center & Dome, and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment. Our convenient downtown location is just 9 blocks from Busch Stadium, home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center, home of the St. Louis Blues! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo, and St Louis Union Station, future home of the St. Louis Aquarium. The Holiday Inn Downtown St. Louis features 293 newly-renovated, beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art fitness center. We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
IHG Hotels & Resorts
based on 330 reviews
Policies vary by room type and provider.
Holiday Inn St. Louis - Downtown Conv Ctr is located at 811 North 9th Street in Downtown, 0.8 km from the center of St. Louis. Edward Jones Dome is the closest landmark to Holiday Inn St. Louis - Downtown Conv Ctr.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn St. Louis - Downtown Conv Ctr.
Yes, Holiday Inn St. Louis - Downtown Conv Ctr offers free Wi-Fi.
No, Holiday Inn St. Louis - Downtown Conv Ctr does not offer free parking.
No, Holiday Inn St. Louis - Downtown Conv Ctr does not offer free airport shuttle service.
Holiday Inn St. Louis - Downtown Conv Ctr is 20.4 km from Lambert-St Louis. Holiday Inn St. Louis - Downtown Conv Ctr is 34.2 km from Belleville.
Yes, Holiday Inn St. Louis - Downtown Conv Ctr has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.