The Westin St. Louis
811 Spruce Street, St. Louis, MO 63102, United States
+1 314 621 2000From
₪344
Cheapest
rate per night
8.2
Great
based on 654 reviews
About The Westin St. Louis
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
Located within walking distance of Convention Center Station, The Westin St Louis offers guests a convenient base when in Saint Louis. It also provides a 24-hour reception, valet parking and an express check-in and check-out feature.
This 4-star hotel offers laundry facilities, a concierge and a car rental desk. A fitness centre is available to those wishing to keep up their exercise regimes while travelling.
The Westin St Louis provides rooms equipped with a hair dryer.
The contemporary on-site restaurant is an ideal spot to relax while enjoying a selection of Italian and international dishes. Alternatively, there are a variety of eating options in the surrounding area.
The hotel's location allows guests easy access to all local tourist attractions on foot. Guests can also visit the Gateway Arch and Enterprise Center.
Photos of The Westin St. Louis
Property safety measures
The Westin St. Louis has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
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Amenities at The Westin St. Louis
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- First-aid kit
- Enhanced cleaning
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitized
- Safe
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
Services and conveniences
- Conference rooms
- Wedding services
- ATM on-site
- Business center
- Wake-up service
- Car rental
- Safety deposit box
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Multi-lingual staff
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
General
- Executive lounge access
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Bathroom
- Additional bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Gift shop
Fitness
- Fitness center
Spa
- Massage
Reviews of The Westin St. Louis
8.2
Based on 654 verified guest reviews
7.7Families
8.2Couples
8.4Solo
8.5Friends
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Bathroom not clean Day on room cleaning sheets were not replaced
Traveling with my wife. Overall we liked it. A few things that were a little off-putting especially considering this is not a value-inn. For the price I expected different. When we got the room, they had the thermostat turned down (which is totally normal), but it was set to 60 at was so cold in there. The pictures show a ton of natural light which was not out experience at all (on 3rd floor facing Clark). Only one of the two reading lights above the bed were working. The countertop vanity in the bathroom needed to be re-caulked badly as there was a clear gap between the two granite slabs. Staff were super friendly so no issue there and the bed was comfortable for us. I expected that for the price, that the room would present with more refinement than it did. I should note that we did receive a free room upgrade for this being on our anniversary which was great of the hotel to do. Really would have been high marks across the board had it not been for those details.
Pros:The room was spacious, nice bathroom and great location.
Cons:When we arrived there were 16 people in line and only one person working the front desk and it was taking at least 5 minutes to check in each person. We arrived at 3 pm when check in begins and there was only one staff member. Even if people in line were couples that would have been a 40 minute wait. We left and came back to check in later where we still had a short wait. Both yesterday and today there was only one working elevator. We were on the 4 floor. We waited 20 minutes for an elevator. Every time it stopped on our floor it was packed full with no extra space for us to get on. This was all a violation of the code to only have 2 people on the elevator at a time due to covid. We attempted to take the stairs but all the stairs we found would only go as far as the 2nd floor and if we went to the first floor it was an emergency exit only and had a warning that the alarm would sound. So again we were stuck waiting for an elevator that we couldn’t get. I finally called the front desk and asked if there was a set of stairs that didn’t lead to an emergency exit and explained our situation. They looked at a map and provided us directions to a stairwell that went to the first floor. We were met with a very hazardous stairwell that was blocked. But we finally managed to fins a way out of the building more than 30 minutes later! This was completely unacceptable.
Pros:High ceilings and plenty of space in the room. Extra large bathroom as well. Very nicely decorated. Noon checkout.
Pros:The rooms are very nice, clean, spacious, and comfortable. The bathroom specifically was lovely and very clean.
Cons:There was a wedding booked downstairs and the music was so loud you could not sleep. When we complained we were told "You're not the only guest who've complained, hopefully it's over soon". That is not a solution and im sure not the first time that has been a problem for guests. I didn't book there to sit up until 11, I won't be back.
Pros:The room was very nice and the bathroom was amazing.
Cons:Nothing
Pros:Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags.
Cons:Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.
Pros:there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying
Pros:We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely.
Cons:There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.
Pros:Nicely appointed rooms and great location to Busch Stadium.
Cons:There are too many extras that the customer has to pay for. The Internet was $12.00 per day and the cost for drinks and food in the hotels restaurant were not a good value at all. We found ourselves going to the Hilton, just a block away, for these amenities.
Location
811 Spruce Street, St. Louis, MO 63102
What's nearby
- Busch Stadium157 m
- Old Courthouse0.6 km
- Old Cathedral of Saint Louis of France0.7 km
- Enterprise Center0.8 km
- Peabody Opera House0.8 km
- Jefferson National Expansion Memorial0.9 km
- Gateway Arch1 km
- City Museum1.2 km
- Edward Jones Dome1.3 km
- Anheuser-Busch Brewery3 km
- Fox Theater3.6 km
- Cathedral Basilica of Saint Louis5.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Westin St. Louis
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See most recommended stays in St. LouisGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Lambert-St Louis |
Distance to airport | 20.9 km |