Hotel is in a great location, room was comfortable. The team members service standard varies greatly some provide exceptional friendly service others verge on being rude
5 stars
Hilton Surfers Paradise Hotel & Residences
6 Orchid Avenue, Surfers Paradise, QLD 4217, Australia
Surfers Paradise, Australia
See location+61 756 808 000Photos of Hilton Surfers Paradise Hotel & Residences
Overview
Hilton Surfers Paradise Hotel & Residences is ideally situated for sightseeing, with Cavill Avenue nearby and Chevron Renaissance, Soul Building and Circle on Cavill within a five-minute walk. Popular facilities, such as a sauna, a Jacuzzi and an outdoor pool, make for a satisfying stay in Gold Coast.
There are a range of amenities available to guests of the property, including free wireless internet in public areas, ballroom and car hire. It also offers babysitting services, a currency exchange and a reception that operates 24/7. It also has its very own spa and wellness centre, Eforea Spa.
The luxury apartments at Hilton Surfers Paradise Hotel & Residences have a kitchen and all the necessities for an enjoyable stay. Guests can relax in the welcoming sitting area. A private balcony, a radio and floor-to-ceiling windows are also available to guests.
Guests of the property can sample seafood cuisines at the on-site restaurant, suitably based for those who want to stay close by when looking for a bite to eat. Enjoy a drink at the cocktail bar before exploring the local restaurants.
Hilton Surfers Paradise Hotel & Residences is located just a short walk from Q1 Building. Surfer's Paradise Beach is less than five minutes' walk away.
Latest deals for Hilton Surfers Paradise Hotel & Residences
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Surfers Paradise Hotel & Residences
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Water slide
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Kitchen
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee shop
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Garden
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Golf
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Radio
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Surfers Paradise Hotel & Residences
8.2
Very good
3160 verified ratings
Wonderful
1495
Very good
460
Good
393
Okay
196
Fair
249
Mediocre
121
Poor
246
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location, with many highlighting its proximity to beaches, shops, and various transport options. Cleanliness was also a strong point, as several reviews mentioned the room's cleanliness and overall facilities. However, there were significant concerns regarding the service, with multiple guests expressing dissatisfaction with understaffing and customer service experiences.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
56 reviews
8 out of 10
3 reviews
All reviews
Breakfast team most are amazing some awful. So overall ‘average’. Concierge said they would charge my EV overnight. Unfortunately they failed to do so, had 20% enough to get to the airport. The Duty Manager was good enough to refund the charge & parking amounts. Was informed that only Tesla’s can be charged
Pros (+) Room was in a great position, as well the hotel in general...
Location
6 Orchid Avenue, Surfers Paradise, QLD 4217
What's nearby
- Cavill Avenue86 m
- Sin City88 m
- Ripley's Believe It or Not!124 m
- Timezone156 m
- Paradise Centre165 m
- Draculas Haunted House208 m
- Surfers Paradise Beach234 m
- Infinity Gold Coast235 m
- RaceCentre236 m
- Mantra Towers of Chevron245 m
- Wax Museum0.4 km
- SkyPoint Observation Deck0.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Surfers Paradise Hotel & Residences
Low season | February |
|---|---|
High season | January |
Average price (weeknight) | ₪892 |
Average price (weekend night) | ₪1,140 |
When to book a room at Hilton Surfers Paradise Hotel & Residences
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Surfers ParadiseGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.2 km |
Nearest Airport | Coolangatta Gold Coast |
Distance to airport | 19.6 km |